El Establo Mountain Hotel

Traveller (1975)
Panorama at the El Establo
360
Panoramas (11)
Honeymoon Suite
Room & Suite (750)

View prices for your travel dates

Get rewarded with One Key
₹16,954
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

3.5
#1 of 1 resort in Monteverde
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Nestled in the misty cloud forest of Monteverde, El Establo offers the best quality services that will make your trip an unforgettable experience: The area`s best view, heated indoor pools, spa, restaurants, café-bars, special events center, internet access, souvenirs shop, tennis court, basketball court, mini soccer court, hiking trails, canopy tour and the most charming staff. This half Costarican – half Quaker, family owned hotel, will allow you to share the best of both cultures.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Bar / lounge
Tennis court
Free shuttle or taxi services
Conference facilities
Meeting rooms
Parking
Public wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Taxi service
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun terrace
Dry cleaning
Laundry service
Room features
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Spanish

Location

Bo Cerro Plano, 60109 Costa Rica
3.5
3.5 of 5 bubbles2,702 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
El Establo Mountain Hotel enjoys a prime location close to local attractions, which is a highlight for numerous guests. While the hotel's cleanliness is often applauded, some visitors have experienced water issues. The subdued atmosphere offers basic comforts against a backdrop of natural beauty, though some feel updates are needed. Although the diverse amenities, including dining options and a spa, are a hit, reliance on the hotel's shuttle can be a challenge, and service quality varies. Rooms boast impressive views, but guests have called out the lack of air conditioning and poor lighting.
Location
Convenient
Atmosphere
Uninspiring
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveller reviews for more details and information.
2,702Reviews37Q+A100Room tips
Traveller rating
  • 826
  • 895
  • 571
  • 233
  • 177
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
upperwestsider72 wrote a review Feb 2020
New York City, New York85 contributions109 helpful votes
4.0 of 5 bubbles
I picked the hotel because of its location, very close to Centro Panamericano de Idiomas, a Spanish language school I was attending. The hotel is also very convenient to several restaurants and a well-regarded bakery across the street.

The hotel is built along a steep mountainside, so the shuttle is a practical necessity to get to the rooms in the buildings that are higher up the mountain. But in exchange many rooms have spectacular views overlooking the Gulf of Nicoya, which are especially spectacular during sunsets.

My room was very large, but there were a few niggling issues: while the bathroom was well lit, there was no lighting for the shower, and it was strange to shower in the dark. Also, the light controls for the bed lights were not at bedside, so you need to get up to turn them on and off. The in room safe was quite small, and unlike most safes didn't accommodate a laptop. Despite the room size, there wasn't much storage space for clothing and luggage.

As other reviewers have noted, the WiFi is very spotty, sometimes on and sometimes not.

The staff was very friendly and helpful. The restaurant Las Riendas is fairly good, with a large and varied breakfast buffet included in the room rate. There is a more expensive restaurant but I didn't try it.

The hotel has extensive and very attractive grounds, including a number of hiking trails, and the night tour, on the hotel property, is terrific.
Read more
Date of stay: February 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room in the 800's, as it will be in one of the higher up buildings with great views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EconomynotBusiness wrote a review Jan 2021
Stanstead Abbotts, United Kingdom2,425 contributions183 helpful votes
+1
4.0 of 5 bubbles
This hotel is in a beautiful location high in the clouds offering perfect views at any time of the day. The main restaurant for breakfast (which was plentiful and tasty) can be some way from the accommodation depending on which room you're in with steep climbs either way. We took various walks around the grounds but you need to be fairly fit as, again, you have to climb up steep roads. The walk is well worth it as there is a lot of wildlife to discover on route. I believe a shuttle bus is available to ferry people around although we weren't offered this facility (and we preferred the exercise). It's worth venturing up to the higher levels as there is a small swimming pool (with bar facilities), again with a lovely view. Further still is a marvellous humming bird viewing platform which is alive with numerous birds - it really is fascinating to watch. Our room was fairly spacious but very old-fashioned. Clean certainly, but definitely in need of modernisation. There are a few shops and eating places a short, but steep, walk from the hotel. We were there just as COVID lockdown was starting and so many of the normal facilities in the area were closing down and many of the hotel rooms were empty. Overall, we were very pleased with the hotel and would definitely recommend it.
Read more
Date of stay: March 2020
3.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
Rhea W wrote a review Mar 2020
Ipswich, United Kingdom298 contributions128 helpful votes
4.0 of 5 bubbles
Interesting place, built on a mountain side, literally, so shuttle buses are used to get you up to your room. It seems that all rooms face the sea and so can se the sunset, which is lovely, but not unusual. We were on the 3rd floor and had a huge room with an upstairs. Both bits had an enormous bed, which was incredibly comfortable and cosy.
The lighting is a bit odd in that there is no light in the shower, and one person has control of both bedside lights. The taps in the bathroom are so highly aerated that it’s quite difficult to get wet.
There is a large mirror directly opposite the window and the balcony. If this were a small, dark room, there would be point having the mirror where it is, but as it is, one can only see one’s self in silhouette. There are perfectly serviceable aside walls where a mirror would be of much more use.
Our balcony was beautifully sheltered and had two rocking chairs on it so it was perfect to sit and watch the rain and hear the wind without being bothered by either.
The staff were very helpful and obliging, in the restaurant at the bottom too.
Going into our floor from the shuttle bus felt a bit like going into a boarding school, but once in ones room, all was well.
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: We were in room 303 which meant we could walk down and shuttle up. If you’re at the top, in the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie H wrote a review Jan 2020
224 contributions19 helpful votes
+1
3.0 of 5 bubbles
The view is amazing, the staff were kind organized and helpful. The rooms are large and so are the bathrooms. The deck and chairs are lovely. Ask for a second floor room, building 6 had a test view was close to breakfast and you could walk to the pool. Otherwise you need to take a van up and down all the Huge hills on the property. Breakfast had nice options and they even offered to make pancakes for my kids. Take time to use the hiking trails they are great! Do not do the canopy zip line use Selvatura instead. There is a great coffee and pastry place accords the street at the entrance visit it! We also went to Soda Tortilla one night and there is a grocery store right next door for beer alcohol and snacks. Room had a small fridge but ice has to come from the front desk.

Cons: these rooms are loud, no air ( not that you really need it) and there was a urine smell from our bathroom at all times. The hall light was always on and it lit up our room due to the glass above the door. This is built on a mountain so there are huge steep hills and you need to take a van everywhere.

Pros:
View and sunset is great! Check out the view at the zip line check in and see the humming birds... so many!!! The hiking trails are a nice treat. Easy walk to town and restaurants. Helmet hotel has a great upscale option. We only ate breakfast onsite. Staff were lovely
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael F wrote a review Feb 2020
Birmingham, United Kingdom290 contributions395 helpful votes
3.0 of 5 bubbles
Stayed 2 nights on a tour.
Plus points , wonderful location on the mountainside, handily located for all the cloud forest activities.
Wonderful views , including of sunset. Lots of wildlife including Coati and Agouti outside your door , and many many birds.
We were on level 6 , it is walkable down to reception and breakfast restaurant, but not back up , shuttle bus a must.
Similarly the humming bird viewing platform on level 9 must be reached via shuttle but can can be walked down.
Very nice bar on level 5 , happy hour from 4pm drinks2 for 1 , working out at $7 for national beer , $10 imported, $10 G &T , cocktails etc ( all prices for 2).
Unlike the rest of our group we ate 1 night in Laggus restaurant under the bar on L5 , pricey but nice , octopus recommended, $100 for bottle of Malbec, 2 mains , 1 dessert.

Minus points ..The Room was huge but no storage space AT ALL , no drawers , no rail , no wardrobe-nowt.
Very poor lighting, no light anywhere near mirror making putting on make up impossible ( so I was told).
Bathroom poorly designed, sink very hard to access to shave or clean teeth.
Rooms are in 2 storey stone cave like blocks , every sound echoes and carries and footsteps ( and the rest ) above can be clearly heard.
Breakfast limited choice , a bit crowded and cracked plates and crockery.
It’s a shame because a rail would have been so easy to install in the cavernous space.
A bit of a shock after our last hotel in Arenal.
Lovely location but could do better.
Read more
Date of stay: February 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wijram wrote a review Feb 2020
St. George, Utah406 contributions276 helpful votes
3.0 of 5 bubbles
Writing this review has been difficult. Establo Mountain Hotel or Hotel El Establo as it became known to us, is very probably the best hotel in the region.

If we had a personal vehicle with us, it would, undoubtedly, have fared better in this review, but we did not have that luxury.

We had arrived by shared shuttle van arranged by a for-fee planning organization. Due to our poor due diligence we did not realize how remote it was from Monteverde, with its restaurants, shops and other businesses.

The hotel’s facilities are very nice. They are spread across a mountain side at varying altitudes. We had originally been assigned a room in the 500 series, but it had no working internet. We complained and Roldan, a key staff person of the hotel personally took upon himself to satisfy our needs. It took more than an hour, but he was able to switch us to room 908.

The room was expansive and it had an incredible view. One could see out over the mountain tops to the Pacific Ocean in the distance. Quite remarkable!

Unfortunately, this made us totally reliant on the two restaurants of the hotel for all meals. Not surprisingly, the prices at these eateries were “premium”.

The third day, our scheduled last, severe weather struck and, again predictably, TV reception and internet connectivity were lost. This time nothing could be done.

There is no question that if a guest has personal transportation and an awareness that we did not have, Establo Mountain Hotel, could be seen as a five-star establishment.

Unfortunately, even the remarkable efforts of Roldan could not make it more than a three star for us.

We can recommend this hotel only under the obvious restrictions.
Read more
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The views are better, the higher the room is located.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas E wrote a review Apr 2022
Los Angeles36 contributions20 helpful votes
1.0 of 5 bubbles
Looks like one of the better hotel locally - esp bars on their website. Multiple blocks of rooms located along a climbing mountain road.
(Unlike our other Costa Rica hotels), the greeting we received was cold & unwelcoming, we weren’t shown to our room (which was probably half a kilometer from reception), nobody answered our calls to reception & the WiFi was extremely poor (I know - not the most important part of a trip to Costa Rica but frustrating when trying to book tours) ..
Ultimately I walked down to reception to ask them to help me book a night walk for my family with a local
operator & suffice to say my request degenerated into their reception staff squabbling about how much to charge me to call a local tour operator for me ??!!
Hands down the worst customer service we’ve experienced in this otherwise super-friendly country. The grounds & buildings were nicely maintained but fwiw my advice is to avoid this place until somebody trains their reception staff (which appears to be a group of disgruntled & incapable teenaged boys) how to interact with tourists who aren’t backpackers.
The vibe at each resort significantly affects the enjoyment of your trip, you’re making memories & you’re paying for them.
Read more
Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arnoldo Beeche, Owner at El Establo Mountain Hotel
Responded 26 Apr 2022
We are sorry that the hotel did not reach your expectations regarding the customer service received. We have taken note of your review for our continued staff training plan and for the new generation of employees that we have hired as we adapt to the new wave of tourism post-pandemic. We are sure that our customer service levels will be on par with the fantastic grounds and buildings you enjoyed during your stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tinagail8462 wrote a review Feb 2020
Louisville, Kentucky78 contributions88 helpful votes
4.0 of 5 bubbles
Nice. More of a mountain hotel (a lot like Gatlinburg, TN in US). Air conditioning and heat were not necessary (and they did not have either) due to the nice weather however due to the open ventilation we did have a few harmless bugs and geico in our room. Suggest closing the vents in the bathroom and in the room to avoid the harmless guests. WiFi is only available in the lobby and restaurant areas (not in room). Food was excellent at both restaurants on the premises. Little higher in cost and includes their 23% tax/service charges. Gym didn’t have much but the location on the side of a steep hill is good for walking and hiking. Due to the location the shuttle service was excellent.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wmom3 wrote a review Jan 2020
Milwaukee, Wisconsin6 contributions6 helpful votes
1.0 of 5 bubbles
This place felt very weird with dark corridors even in the daylight. It wasn’t cozy or homey at all, almost cavelike. The sound thru the hallway windows into the room was loud. The showers leaked out the door and the concrete/tile is super slippery all over the bathroom floor. We’d mop up the floor with our couple of bath towels and it was still soaking wet. We had to tiptoe to not wipe out. Breakfast was mediocre. The night hike was alright, nice guide, but one of us was given a broken flashlight and we didn’t see much. Our “mountain view” room with a king bed was in a corner on the ground level facing the corner of a building to the left and some bushes to the right. The other room our family was put in with 2 beds down another corridor did have a better view. However, on our 2nd day that room didn’t have any electricity. We reported it to front desk several times and they said they’d have someone fix it. Finally, at 10:30pm when we came back to the room after dinner and it still wasn’t fixed, we were frustrated. The guy at the front desk started yelling at my husband that he hadn’t personally been told 3 times about our room, only twice, and someone else was working the first time we informed them. Uhhm, you’re yelling at us?? And twice isn’t enough for you to do something? It’s pitch black, we can’t charge phones, set alarms or see a thing! Some poor guy came running to look at it (for the first time) and said it couldn’t be fixed. They said we could switch to a different room, but packing up in the dark at this hour when we were checking out early the next morning didn’t make sense. We left one phone that had some battery left so they could use the flashlight mode to use the bathroom in the night and brought the rest to our other room to charge. The customer is definitely not 1st here. We’re working with our booking company to get compensated for the room with no electricity since the front desk wasn’t responsive. It’s not a luxury place, but a room with electricity is assumed! Overall, not a friendly place and our least favorite part of our whole trip to Costa Rica!
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alan R wrote a review Mar 2020
7 contributions12 helpful votes
3.0 of 5 bubbles
This hotel is huge and most of it is uphill. Rooms are excessively large but spare of decorations. mainly concrete and some wood. the bathrooms are larger than most rooms in other hotels. Not sure about room service as when we arrived our sheets had "skid marks" and had to be changed. The only real way of getting around is by hotel shuttle,as the slope is quite severe, which is a pain. There is a $$$ restaurant and a $$ cafe. There are 2 eateries nearby which are just OK. The top of the hotels slope is reserved with nature trails, with very good night tours which cost $US30/person. I have heard that the night tours are worthwhile. The town is interesting about a downhill walk of 15-20 mins, the uphill is a bit tough, so a $US2-4 taxi ride is better. there are a couple of cafes in town that make great coffee. And many that have good reasonably prices snacks. The cloud forests and the butterfly/insect zoo are most worthwhile to visit. You can spend most of a day in the cloud forests and at least 3/4 of a day in the butterfly/insect zoo. Supermarkets are not too flash, but you can replenish staples and chocolates. Breakfast only starts at 6.30, which is pretty weird and most tours begin about this time. Management seems to be a little inflexible.
Read more
Date of stay: March 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: choose a room near reception.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from stenfam
The Woodlands, Texas43 contributions10 helpful votes
Saw only one pool. It is covered but open to the outdoors and was kept nice and warm, which was appreciated on the cooler days in the cloud forest.
Answer from IBrown
Myrtle Beach, South Carolina1,369 contribution210 helpful votes
There are different packages available. I would just look up their website to get correct and up-to-date information for your family Selvatura Canopy Tour
Clare asked a question Mar 2022
Poole, United Kingdom59 contributions8 helpful votes
Is there a kettle and mugs in the room?
Answer from HappyCanadian13
Charlottetown, PEI773 contributions385 helpful votes
I sleep with less and wasn't cold in January. Reception is very responsive so if you called for an extra blanket, I'm sure it would be delivered promptly. I don't recall an extra blanket in the room (unless you take it off the other bed assuming twin beds!)
Answer from HappyCanadian13
Charlottetown, PEI773 contributions385 helpful votes
We were travelling with Gate1 Tours and they made all the arrangements but back in San Jose not here. Fairly large town so I'm sure the front desk would have information you require. You could look into purchasing a antigen test kit before you travel. Search for on line. We ordered a kit (good for two tests) and you can conduct the test anywhere you have access to WiFi. Test supervised by health professional on line and you receive results in about an hour. Testing in Monteverde could then be your backup.
An V wrote a tip 5 Apr
Ghent, Belgium12 contributions4 helpful votes
1.0 of 5 bubbles
"Don’t go there"
Read full review
Scott D wrote a tip 4 Apr
San Jose, Costa Rica25 contributions11 helpful votes
2.0 of 5 bubbles
"Do not stay in 500 building if you need internet to work. Prepare for slow service."
Read full review
Darren M wrote a tip 1 Apr
129 contributions74 helpful votes
3.0 of 5 bubbles
"Steep hills, order shuttles 15 mins before you need to be anywhere"
Read full review
Ramesh T wrote a tip Mar 2024
31 contributions21 helpful votes
4.0 of 5 bubbles
"No AC/Fan in rooms Free Parking available Complimentary Breakfast"
Read full review
Albert B wrote a tip Feb 2024
Cincinnati, Ohio395 contributions137 helpful votes
3.0 of 5 bubbles
"Visit Laggus Restaurant and Bar"
Read full review
Not the right property for you?
There are more places to choose from in the Monteverde area.
PRICE RANGE
₹13,414 - ₹20,997 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el establo hotel monteverde, el establo monteverde
LOCATION
Costa RicaProvince of PuntarenasMonteverde
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

EL ESTABLO MOUNTAIN HOTEL (Monteverde) - Resort Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about El Establo Mountain Hotel
What are some of the property amenities at El Establo Mountain Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at El Establo Mountain Hotel?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at El Establo Mountain Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at El Establo Mountain Hotel?
Yes, free parking is available to guests.
What are some restaurants close to El Establo Mountain Hotel?
Conveniently located restaurants include El Sapo Restaurant & Bar, Restaurante Don Luis, and Restaurante De Lucía.
Are there opportunities to exercise at El Establo Mountain Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at El Establo Mountain Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Establo Mountain Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at El Establo Mountain Hotel?
The staff speaks multiple languages, including English and Spanish.
Does El Establo Mountain Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
All Monteverde HotelsMonteverde Hotel DealsHotels near El Establo Mountain Hotel
Things to DoRestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire