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Mercure Brussels Airport

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Traveller (98)
Room & Suite (71)
Dining (10)
Overview
  • Excellent11%
  • Very good47%
  • Average29%
  • Poor10%
  • Terrible3%
Travellers talk about
“nato hq”(2 reviews)
“shoe shine”(2 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (341)
There are newer reviews for Mercure Brussels Airport
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Traveller rating
25
77
59
25
9
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25
77
59
25
9
Show reviews that mention
All reviewsclose to the airportnato hqshoe shinegood sizeshort stayshower capcold meatsup to datecomfortable roomwould stay here againbreakfast was excellenthotel staffcoffee machinelovely hotelwi ficroissantsbrussels
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91 - 95 of 195 reviews
Reviewed 10 May 2015

Stayed here for 1 night on my return from a trip to Prague, Vienna and Budapest. While the hotel was ok the customer service and standards need improving. Getting a drink was impossible, the pre ordered evening meal was awful and room service trays left...More

Thank Rachael F
Response from SylvieJacobs, Directeur général at Mercure Brussels AirportResponded 13 May 2015

Dear , Many thanks for having taken the time to share your opinion. We are very sorry to read that you were not satisfied about your experience in our hotel. It is really not the quality of service we want to give to our guest...More

Reviewed 9 May 2015 via mobile

Stayed here on a trip through Europe. Hotel clean and check in very efficient. However...try to get a drink at the bar!! Might as well press your own grapes!! Dinner poor, lucky if you can find a member of staff. When you do they say...More

Thank Mike-Karen197
Response from SylvieJacobs, Directeur général at Mercure Brussels AirportResponded 13 May 2015

Dear Many thanks for having taken the time to share your opinion. We are very sorry to read that you were not happy about your experience in our Bar. We will for sure investigate what was happened that day, the related experience isn't corresponding to...More

Reviewed 15 April 2015

Stayed here for two nights while on a business trip. The check-in process as painless once I had negotiated my way through hoards of Mexican students that crowded the reception area. Very friendly receptionists. My fourth floor room was OK, quite noisy being at the...More

Thank mboughen
Response from SylvieJacobs, Directeur général at Mercure Brussels AirportResponded 13 May 2015

Good morning, thank you for having taken the time to share your feels regarding you stay in our hotel. We assume that it's not that easy when a group of people is coming at the same time at the breakfast, we are trying to fill...More

Reviewed 31 March 2015

Superior hotel of the Accor-chain ; mainly for business travellers and a 10 minues-ride by shuttle from the airport. Check in went fast and smoothly ; front-ofice staff was professional, polite and multilingual. Room spacious and cosy with 2 big beds; soft matresses , minibar...More

Thank roboesGistel
Response from MBA0958, Director of Sales at Mercure Brussels AirportResponded 3 April 2015

Dear, First of all thank you for your positive review concerning your stay in the Mercure Brussels Airport… I will share it with all the team. We are very pleased to read that you find our room spacious and cosy. Thank you also for you...More

Reviewed 26 March 2015

Located within just 10 minutes drive from Brussels main airport, Mercure hotel offers also convenient access to Eurocontrol and NATO buildings. Public transport allows easy access downtown. Hotel offers nice rooms, friendly service and good breakfast for nice start of the day.

Thank TomaszKozakowski
Response from MBA0958, Director of Sales at Mercure Brussels AirportResponded 30 March 2015

Dear Sir, Thank you so much for your overall positive comments regarding our establishment. We were very pleased to read that you were satisfied with the hotel accommodation, location and our friendly service. It will be always a pleasure to welcome you, Kind regards, A.D.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Room Service
Airport Transportation
Dry Cleaning
Shuttle Bus Service
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 75 - US$ 223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$ 75 - US$ 223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (98)
Room & Suite (71)
Dining (10)
Questions & Answers
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keithcrow123
6 June 2017|
AnswerShow all 2 answers
Response from val e | Reviewed this property |
Hello, While I only stayed at this hotel for breakfast I quite sure that they would have your special requirements.
0
Votes
Room Tips
"Bath/shower is not flushing properly"
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"Back room away from the street noise would be preferred."
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"It is not that close to the airport"
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"You are asked to choose street or garden. Sun goes down on the garden side, that is quiet."
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