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The hotel states they have airco , however in my room the airco just made noise and did not cool . It was very warm in the room at night and had to open a window which brought many mosquitos!!!
The front desk playing this...More
The accommodation at the hotel was good. Hospitable staff and a comfortable room with all the necessary equipment. In addition, the room was clean, as well as bathroom. A good selection of complementary coffee and tea. Nice view from the room.More
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Thank IRENA P
Response from MBA0958, Sales&Banqueting Coordinator at Mercure Brussels AirportResponded 1 week ago
Dear Irena P,
First of all, we are very happy that you had a good hospitality feeling from our team. It is very important for us that the guests are welcomed!
We would like to thank you for sharing your opinion regarding our establishment. It...More
It took me 2 hours between checking-in at the front desk and being able to rest in a hotel room bed. Is that normal?
The front desk knew it but never mentioned that Floor 7 and 8 are unbearably hot and just assigned me a...More
Response from MBA0958, Sales&Banqueting coordinator at Mercure Brussels AirportResponded 27 April 2018
Many thanks for having taken the time to share your opinion. We are very sorry to read that you were not happy about your experience in our hotel.
The past week we had the 'Sea Food' convention in Brussels, this means it was...More
Lovely one night stopover.
Lovely quiet room.
Great soft beds and well appointed rooms withal the bathroom toiletries one needs.
Good food and excellent breakfast......we ate on the evening and food was very good.!More
Thank Andy K
Response from MBA0958, Sales&Banqueting Coordinator at Mercure Brussels AirportResponded 27 April 2018
Dear Andy K,
Thank you for your very kind words!
It is appreciable to read your very positive comments and that you had a comfortable stay. I will share it with all the team.
It's important for us to receive feedback from our guest to...More
My husband and I had our flight cancelled and were not allowed our luggage due to the amount of planes cancelled due to the snow and Birmingham Airport being closed. We randomly booked this hotel to get in somewhere quick. We turned up with the...More
2 Thank hannahwalker2016
Response from MBA0958, Sales and Banqueting Coordinator at Mercure Brussels AirportResponded 6 March 2018
It is appreciable to read your very positive comments and I will share it with the whole team!
We are very happy that you had a good hospitality feeling from our team after your bad experience with the cancelled plane. It is very...More