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Infinity Bay Spa and Beach Resort

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Infinity Bay Spa and Beach Resort
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1,965 Reviews from our TripAdvisor Community

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There are newer reviews for Infinity Bay Spa and Beach Resort
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Showing 1,809: English reviews
San Pedro Sula, Honduras
Reviewed 31 December 2015 via mobile

The food has greatly improved this year! Before It was ok, Now Its very Good and the Service is Good, very attentive! For me the only choice in west bay! The rooms al always very clean and confortable. Try the burgers, pizza and coconut shrimp.

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Helpful?
3Thank plonky74
Rick2959, Managing Partner at Infinity Bay Spa and Beach Resort, responded to this review

Dear Plonky, Thank you for your review and the compliments in regards to Infinity Bay and our NYE gala on the beach! So glad you were able to attend! The sucess of our NYE celebration can be attributed to our hard working Food and Beverage Director Andres and his dedicated team! See you soon! Rick

Brampton, Ontario, Canada
Reviewed 30 December 2015

Attended this lovely resort Dec 21-28, 2015. Nice large clean room with large bed and great maid service. The only issue we had with our room was that, these units are owned by a condo corporation as there are also time shares located on the property. We had an issue with our microwave. Apparently it needed service and it beeped...

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Helpful?
3Thank FrancineD23
Rick2959, Owner at Infinity Bay Spa and Beach Resort, responded to this review

Dear Francine, Thank you so much for your review and taking to express your feelings about your experience. We apoligize for the less than timley response from the front desk - this has been reviewed with the team. Your other comments in regards to options have been communicated to Sunwing and are being reviewed. We ate glad that you enjoyed...

Reviewed 29 December 2015

Spent a week at Infinity Bay Resort and were very impressed with the location, accommodations, and amenities. Most of all, though, was the service, friendliness, and attention we received from all members of the staff. This is a great place to stay!

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Helpful?
Thank ct2104
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear ct2104, Thank you very much for taking the time out of your busy schedule to complete a review and the positive comments and recommendations are revered by our teamM See you sooner than later! Rick

California
Reviewed 29 December 2015

We were back at Infinity Bay and had another amazing stay in room 202. We have stayed here a number of times and always have a great time. We have done a lot of diving and snorkeling with their onsite facility and Infinity divers is great as well. We actually have been requesting 202 and try to book around its...

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Helpful?
1Thank john r
Rick2959, Managing Partner at Infinity Bay Spa and Beach Resort, responded to this review

Dear John, Thank you for your review and loyalty to Infinity Bay! Our community of team members cannot thank you enough! We all look forward to your next visit and hope your enjoying your new year!! Best regards! Rick

Lincoln, Nebraska
Reviewed 29 December 2015

If you want a dream vacation, family or just spouse, this is the place. and Infinity Bay is where to stay. It is a incredible find and at a incredible value on everything. The more you look into it the better and more exciting it seems. Don't be discouraged when your travel agent says...Where? what? Lets keep it that way....

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Helpful?
2Thank Pkassebaum
Rick2959, Managing Partner at Infinity Bay Spa and Beach Resort, responded to this review

Thank you very much for your review! The entire laughed out loud about your title. We can all relate to that and no matter how popular Roatan gets we will never change our approach! Your opinions are spot on and we appreciate point of view! Thanks again see you soon!!! Rick

Toronto, Canada
Reviewed 28 December 2015

Infinity Bay, December 2015 We were staying at Infinity Bay Dec 07-Dec 14/2015. Like many people before us, we liked the place very much and would highly recommend it. We figured that the management of this place is top notch, everything they’ve done was excellent. Check In/Check Out was fast and friendly Suite: we’ve got upgrated to 2-bedroom suite, which...

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Helpful?
3Thank Alexanrez
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Alex, We hope this reponse finds you well and you are settled into to your new year! Thank you very much for your time to complete a review, the excellent rating and the recommendation! The team was quite satisfied to hear you enjoyed the upgade, fresh food offerings, the service standards, snorkeling and the relaxation which is included in...

Rolling Hills, California
Reviewed 27 December 2015

Nice large resort. Check in was easy. Room was good. The water pressure in one of the showers was very low. It took couple of reminders to get it fixed. Appliances in the room were functional, although cookware was scanty. At the pool bar, the service was slow and initially appeared to be differential. I was not attended to for...

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Helpful?
Thank Juma B
Rick2959, Managing Partner at Infinity Bay Spa and Beach Resort, responded to this review

Dear Juma, Thank you for your review and for choosing Infinity Bay - its greatly appreciated! All your helpful comments have been reviewed and actions put into place to make any necessary corrections! Feel to me with any other questions or concerns to may have! Have new year! Rick

Washington DC, District of Columbia
Reviewed 25 December 2015 via mobile

This is the one for Roatan! Forget about the grand Roatan hotel or others. This place will give you SERVICE! That's what you want during a vacation on an island getaway isn't it? If you go down the beach to the left a little you'll find a very nice lady masseuse wearing white with a visor that will massage you...

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4Thank MrInternational2014
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Thank you very much for your wonderful feedback and acalades for our hard working team! We have a "spirit to serve" program that is second to none on the island. It focus is on the core values of customer service with a goal to always exceed expectations. See you on your next trip! Rick

Seattle, Washington
Reviewed 24 December 2015

Someone has done something right at Infinity Bay because the staff attitudes are fantastic and after a 2 week stay, I felt like I was leaving good friends. I never understand why people heading for tropical locations complain about musty rooms or sand on the floor. Well, at Infinity the rooms are neither musty nor is there sand on the...

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Helpful?
4Thank Williams R
Rick2959, Managing Partner at Infinity Bay Spa and Beach Resort, responded to this review

Dear Williams, Thank you very much for your complimentary review and of course for choosing Infinity Bay! You are now part of our family - Infinity Bay is not just an excellent resort destination, its a community that we are very proud of. The staff is very appreciative and we look forward to your return. Regards Rick

Whitby, Canada
Reviewed 23 December 2015

We booked through Sunwing for the all inclusive package. We were there December 7-14, 2015. My husband and I had requested a room on the main floor as I have a bad knee. Not only did we get the main floor, but our friends were just one unit over. We cannot speak highly enough of this resort. Our suite was...

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Helpful?
5Thank Mellybelle1957
Rick2959, Managing Partner at Infinity Bay Spa and Beach Resort, responded to this review

Dear Mellybelle, Thanks for choosing Infinity Bay for your excursion with friends - its greatly appreciated! The entire team worked collectively to ensure and mission accomplished! We have shared your comments with the various teams and they are grateful! Hope to see you next time! We hope your knee gets better as I can relate to the same challange! Rick

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 

Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Roatan, Honduras
Region: Honduras > Bay Islands > Roatan > West Bay
Price Range: ₹ 13,217 - ₹ 24,036 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Bay Islands/West Bay, Roatan
Hotel Style:
#1 Top resorts Hotel in West Bay
#1 On the Beach Hotel in West Bay
#2 Family Hotel in West Bay
#2 Romantic Hotel in West Bay
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Questions & Answers

Here's what travellers have asked, with answers from Infinity Bay Spa and Beach Resort staff and other travellers.
203 questions
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El Cajon, California
9 months ago

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Questions? Get answers from Infinity Bay Spa and Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a cab from the airport to the hotel, we waited 90 minutes for the hotel shuttle and ending up taking a cab as we were tired of waiting.”
GregF975, 20 Apr 2017 | Read review
“Once you book, send email directly to Resort directly and they can help you to the best of their abilities.”
AndreaL779, 15 Apr 2017 | Read review
“The sofa bed was very uncomfortable, so book rooms for all sleepers!”
Denmandawg, 14 Apr 2017 | Read review
“Even the furthest room from the ocean is only a matter of just steps to the beach.”
rachelwaterfordwis, 13 Apr 2017 | Read review
“Loved our room on the bottom floor room 1801 no climbing stairs and was quiet”
funinthesun490, 11 Apr 2017 | Read review
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