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Mercure York Fairfield Manor Hotel

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Mercure York Fairfield Manor Hotel
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1,026 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
Start your review of Mercure York Fairfield Manor Hotel
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Reviewed today NEW

Just back from a weekend in York, staying at the Fairfield Manor Hotel. We've stayed here before a few years back and returned, mainly because of the staff. We booked a Privilege Room this time around, which was ok, but a bit disappointed to look out to a brick wall. The staff were just as friendly as last time and...

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Helpful?
Thank CBW1966
Leicester, England
Reviewed 6 days ago NEW

Stayed overnight as was attending early morning meeting in York.- Hotel situated just off the ring road so very convenient with plenty of parking. Overall a good experience. Staff were extremely helpful and welcoming. Room was comfortable if a little dated décor wise. Food was of reasonable quality, nothing exceptional but nicely presented and decent value for money.

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Helpful?
Thank Newtons
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Newtons, thank you for taking the time to add your feedback and very pleased to read your comments on our team. Hope to be able to welcome you back again soon. Kind regards Gordon

Taunton, United Kingdom
Reviewed 1 week ago

We booked a privilege room which was nice and the hotel staff were polite and helpful. We hadn't booked breakfast with the room but did decide to have dinner at the hotel - big mistake! The restaurant was very quiet but our meal still arrived cold and was very disappointing - th3x cooked chips were soggy and our burgers were...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alan906
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Alan906, thank you for adding your feedback and sincere apologies for your dinner below your expectations. This is not typical of the standards we strive to achieve and I do hope this will not detract from the opportunity to restore your faith, should you return to our hotel again. On a more positive note, thank you for the great...

Burnley, United Kingdom
Reviewed 1 week ago

Ideal place for visiting the city of york [park and ride very near to the hotel] again look for deals this seasonal deal is a two night break with dinner on the first night and with breakfast both mornings we visited york on the second day and would recommend Bill,s Restaurants which is at 12 coney street york we had...

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Helpful?
Thank harrymitchell1
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear harrymitchell1, thank you for choosing us as you base for your time in York and very pleased to read you found our hotel and team 'great'. Hope to be able to welcome you back again soon. Kind regards Gordon Stewart

Cleethorpes
Reviewed 2 weeks ago

Spent one night at this Hotel Checking in was straight forward, and service overall was good. The rooms were adequate but could do with a makeover which also applies to the en-suite bathroom. We thought we had a lovely quiet room at the rear of the Hotel but we found that during the night it was over the kitchen area...

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Helpful?
Thank scotcop28
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear scotcop28, thank you for your feedback and I am very sorry to read that you did not have a good night's sleep; please accept my sincere apologies. Our beds were replaced with new just over a year ago and we do have new pillows on order again now. On a more positive note thank you for your kind words...

Glasgow, United Kingdom
Reviewed 2 weeks ago

Hotel fantastic as was breakfast. Location very good and 5 mins walk away from park & ride which runs every 10 mins to York. Staff very friendly, room perfect, with everything you would need. Had dinner on 1st night. Choice good, service good, no complaints. Would definitely stay here again.

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Colin B
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Colin B, thank you for your great feedback, hopefully we'll be able to welcome you back again soon. Kind regards Gordon Stewart

London, United Kingdom
Reviewed 3 weeks ago

My friends and I planned a trip to York. While the hotel is not in the centre of York, but can conveniently get there by Uber. The rooms were spacious, quiet and comfortable. The price is also reasonable. Will choose this hotel again when I travel to York next time.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank John_C_Chan
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear John_C_Chan, thank you for adding your feedback and hope your next planned trip is in the near future. Kind regards Gordon Stewart

Teesside
Reviewed 3 weeks ago

While the hotel and grounds are nice, rooms comfortable and food very nice, the staff are the most unfriendly, unprofessional, unhelpful I have ever come across, especially reception. After spending two days here at a wedding I can assure you the service delivered was not what had been advertised, booked and paid for a very long time in advance. The...

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Helpful?
Thank butchersbabe
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear butchersbabe, I am sincerely sorry that the direct communication with you has not been to your satisfaction and your perception of our team remains extremely poor. On a positive note, thank you for your kind words on our hotel, food and banqueting staff. Yours sincerely Gordon Stewart

Liverpool
Reviewed 3 weeks ago

Reception, bar area and restaurant all very good and comfortable. All staff were friendly and helpful. Our room was clean with a good size comfortable bed but our bathroom is the letdown and is the reason it is not 4 stars. Extractor fan was very noisy and could not be turned off which is a shame because the room was...

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Helpful?
Thank MJC173
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear MJC173, thank you for your feedback and please accept my apologies for the some of our facilities not meeting your expectations, however your comments on our team are particularly pleasing. We do hope to welcome you back again in the future. Kind regards Gordon Stewart

Sheffield, United Kingdom
Reviewed 3 weeks ago

Good efficient check-in with helpful staff. Stayed in suite room (413) which was of a good standard with character but would be excellent with a few minor changes; for example, light on the desk near coffee/tea facilities, working plug in sink, larger shelf near the sink. Breakfast was average nothing special.

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Helpful?
Thank KLawson21
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear KLawson21, thank you for taking the time to add your feedback and it is shared with our team as we continually strive to improve. Kind regards Gordon Stewart

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Mercure York Fairfield Manor Hotel

Address: Shipton Road, Skelton, York YO30 1XW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York > Skelton
Price Range: ₹ 4,746 - ₹ 12,355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure York Fairfield Manor Hotel 4*
Number of rooms: 89
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Also Known As:
Ramada York Fairfield Manor
York Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure York Fairfield Manor Hotel staff and other travellers.
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Questions? Get answers from Mercure York Fairfield Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on ground floor overlooking car park and near to main entrance but no problems with noise.”
 of 5 bubbles Newtons, 23 Mar 2017 | Read review
“back of the hotel over looking the garden area”
 of 5 bubbles harrymitchell1, 16 Mar 2017 | Read review
“Try for a room away from the rear of this Hotel I am sure they will be quieter”
 of 5 bubbles scotcop28, 10 Mar 2017 | Read review
“Use the internet booking sites as mentioned.”
 of 5 bubbles jknaggs, 2 Mar 2017 | Read review
“Take your own pillow”
 of 5 bubbles madnaduk, 27 Feb 2017 | Read review
5 of 5