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BEST WESTERN PLUS Hardwick Hall Hotel

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BEST WESTERN PLUS Hardwick Hall Hotel
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792 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hardwick Hall Hotel
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Showing 789: English reviews
Washington, United Kingdom
Reviewed 26 February 2016

Visited Hardwick Hall in December for a family wedding and it massively exceeded what we were expecting. It looked lovely from the outside and it matches on the inside. The wedding took place in a huge room with gorgeous chandeliers however the carpet was quite outdated! The canapés were lovely, as was the food. However when I was given my...

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Helpful?
Thank Fi0naaaaa
Jon H, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Thank you for taking the time to post a review. I appreciate your feedback and will certainly look in to the points that you have raised with regard to the service that you received. I am delighted that you enjoyed the room and food but must point out that we do not charge almost £9.00 for a vodka and mixer....

Sunderland, United Kingdom
Reviewed 21 February 2016 via mobile

Had our wedding here in 2014 and customer service was amazing. We have been to five star venues where the service and price were horrendous. Staff are always nice and always willing to help. Since we have been for meals, cream tea and drinks and they are always top notch! Our room was gorgeous! Some of the rooms needs a...

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Thank Karly C
East Yorkshire
Reviewed 19 February 2016

Stayed here recently whilst on business, I had not really check the place out,as i drove down the drive and saw the hotel my first thought was WoW. It is situated in stunning grounds with a beautiful lake. The receptionist was friendly and check in was really quick. I stayed ion the ground floor rooms with my room over looking...

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Thank RicardoEastYorkshire
Sunderland, United Kingdom
Reviewed 15 February 2016 via mobile

We visited for my partners birthday, our room was lovely with a bath big enough for two lots of complimentary products and a great shower. We chose room service rather than to go to the restaurant and it was delicious, the views were great if it wasn't so cold we might of walked around the pretty grounds. the staff were...

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Thank leanne g
Newcastle upon Tyne, United Kingdom
Reviewed 12 February 2016 via mobile

Stayed here overnight for a business trip. Room was gorgeous - massive comfy bed, roll top bath, and a huge walk in shower. Good selection of teas and coffees including herbal and fruit teas (great for those of us who can't have caffeine!) evening meal was amazing, cooked breakfast was good in the morning. Would definitely come back

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Thank Kathryn W
Stockton-on-Tees, United Kingdom
Reviewed 11 February 2016

I have been several times to Hardwick Hall for balls, themed events and all are fabulous. The themed party nights are fantastic value for money with good food and a great DJ inbetween the band playing. The food is fantastic. The venue is easy to find and has ample parking and the rooms are clean and the staff are friendly...

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Thank Diane D
Reviewed 9 February 2016 via mobile

Considering the room rate "average" is the only way to describe this hotel, rooms are pretty tired. The restaurant downstairs is a redeeming feature albeit rather expensive. All in all its not bad but I would except it to either be cheaper or be of s higher quality.

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Thank James W
Jon H, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Thank you for taking the time to post a review following your recent stay with us. I am sorry that you were slightly disappointed with your bedroom however we do offer three different Room Types and i would be delighted to offer you an upgrade should you choose to return. Please contact me directly and i will personally arrange your...

stockton on tees
Reviewed 9 February 2016 via mobile

I threw a surprise baby shower for one of my friends & we had afternoon tea... What can I say amazing, the staff were fantastic from the events team arranging it to the staff on the day keeping it a surprise until the last minute the mum to be had no idea even when she asked for the private room...

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Thank curls85
Jon H, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Thank you for posting such an excellent review regarding your baby shower last weekend. I am thrilled to read that you all enjoyed the occasion and i am especially pleased that the new Afternoon Tea menu was such a success.

northumberland
Reviewed 9 February 2016

We came back for our 3rd visit here. It just seems to get better each time. Friendly reception staff and everyone that works here gives you a smile, which shows they must be happy in their work. We stayed in room 306 as this corridor has carpet and is much quieter than room 206 , where the hall is tiled....

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Thank trewhitt
Jon H, General Manager at BEST WESTERN PLUS Hardwick Hall Hotel, responded to this review

Wow, that's what you call a review ! Thank you for taking the time to write such an excellent and informative review ; i am delighted that you continue to enjoy the hotel and i look forward to welcoming you back in the near future. With reference to the breakfast, we offer a Room Only rate or a Bed &...

Stockton-on-Tees, United Kingdom
Reviewed 4 February 2016

Eaten here a few times prior to this visit and it has always been a very enjoyable experience. Surroundings are lovely with impressive grounds. Decided on the scallops and black pudding, just the right size as a starter/light bite. So after chatting awhile with our company we decided to order scones and a dessert, this is where it fell down...

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Thank Karen C

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the beautiful County Durham countryside, just off the A1(M), and surrounded by the magnificent Hardwick Country Park, The Best Western Plus Hardwick Hall Hotel is 4 Star AA rated and Winner of a Trip Advisor Excellence Award 2013, 2014 & 2015. Our luxury Sedgefield hotel offers Deluxe and Premier bedrooms with exceptional standards of comfort, quirky-clever decor, and first class traditional attentive service. With boutique style, lavish and individually designed spacious rooms, all with large baths, walk in showers, luxury furnishings and huge ultra comfortable beds you'll never want to get out of. At Hardwick Hall Hotel weddings are our speciality. From tasteful and traditional to unique and original, gorgeous reception rooms, quirky hotel interiors, beautiful boutique style bedrooms and unique surroundings, our country house hotel in Sedgefield County Durham is the perfect setting for all your family celebrations. Whether your visit to the North East is for business or pleasure; traditional attentive service, beautiful decor and good living will always be part of Best Western Plus Hardwick Hall Hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Hardwick Hall Hotel

Address: Sedgefield TS21 2EH, England
Region: United Kingdom > England > Durham > Sedgefield
Price Range: ₹ 5,911 - ₹ 10,739 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hardwick Hall Hotel 4*
Number of rooms: 51
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Also Known As:
Best Western Sedgefield
Best Western Durham
Sedgefield Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hardwick Hall Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room overlooking the lake, it is well worth the extra, just for the view.”
 of 5 bubbles 47ronb, 31 Jan 2017 | Read review
“302 was great as a family room with two sinks,free standing bath and walk-in shower.”
 of 5 bubbles thenobster58, 31 Jan 2017 | Read review
“Ask for room 312. There is an extra charge, but you'll be wowed.”
 of 5 bubbles martindI9784UJ, 28 Jan 2017 | Read review
“check out the radiator and shower before unpacking!”
 of 5 bubbles argentesi, 23 Jan 2017 | Read review
“Rooms at the front of the hotel have a view of the lake.”
 of 5 bubbles 471keith, 18 Jan 2017 | Read review
5 of 5