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The Park Hotel

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Traveller (77)
Room & Suite (35)
Dining (13)
Overview
  • Excellent21%
  • Very good44%
  • Average22%
  • Poor9%
  • Terrible4%
Travellers talk about
“loft room”(8 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
2 Star accommodation
All hotel details
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Reviews (399)
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Traveller rating
79
146
71
32
13
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LanguageEnglish
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79
146
71
32
13
Show reviews that mention
All reviewstongariro crossingloft roombar and restaurantwalls are thinroaring firelamb shankpacked lunchcommunal kitchenschool holidaysgreat atmospherehot tubcontinental breakfastpleasant stayboth nightsrooms are smalltea and coffeespa pool
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11 - 15 of 341 reviews
Reviewed 4 weeks ago via mobile

Kitchen staff behaviour kills the hotel. Clean room, good hot water. Reception staff are friendly and helpful. TV in rooms is standard channels which is ok however... the internet is worse than useless. To give credit to the staff when I asked if internet was...More

Thank Hamish967
Response from Mark S, Owner at The Park HotelResponded 2 weeks ago

An unusual review! Positive comments on the things that really matter in a hotel but a disproportionately negative result for what I would consider trivial matters. Yes our internet is poor when we are busy but if it was that critical I would have a...More

Reviewed 11 July 2018 via mobile

This is a really nice hotel the rooms are clean and comfortable the only thing is they have paper thin walls so if your a light sleeper or you don’t like listening to lots of people walking about and banging about upstairs then this isn’t...More

Thank lee a j
Response from Mark S, Owner at The Park HotelResponded 13 July 2018

Thanks for the great review. Staff certainly appreciate the special mention and we're pleased you enjoyed our food. We do acknowledge that at really busy times some rooms can be noisy when there are less than considerate neighbors. We installed an additional sound proofing wall...More

Reviewed 10 July 2018 via mobile

Rooms are clean and modern yet feels like a traditional ski lodge. In the winter it’s very cosy but feels more like a youth hostel than a hotel. Nevertheless the staff were friendly and helpful and all in all great value for money. They even...More

Thank James E
Response from Mark S, Owner at The Park HotelResponded 11 July 2018

Thanks for the positive review and good comments especially your summary " all in all great value for money" which is what we are trying to achieve for our guests.

Reviewed 9 July 2018 via mobile

From the moment we walked in every member of staff was from reception to restaurant and bar were an absolute pleasure to deal with and couldn’t have been more helpful. The rooms are compact but very warm and cozy. Heater was on when we arrived...More

Thank Rach S
Response from Mark S, Owner at The Park HotelResponded 11 July 2018

Many thanks for that great review - the lamb shanks are always a great dish. We pleased you enjoyed your stay and look forward to hosting you next weekend!

Reviewed 5 July 2018

While the staff were helpful, attentive and accommodating the room was less so. We stayed for 3 nights in a mezzanine room. The upstairs bed was so awful, it bent in the middle and you had to sleep like a banana. Only one person could...More

Thank Sillyena65
Response from Mark S, Owner at The Park HotelResponded 11 July 2018

Thank you for your review and positive comments of the staff. Hopefully you alerted reception about the bed so it can be replaced. Given you were booked for 3 nights they could have moved you to another room or had the bed swapped out. Not...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Wheelchair Access
Shuttle Bus Service
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$ 69 - US$ 102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in National Park Village
#2 Mid-range Hotel in National Park Village
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 69 - US$ 102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in National Park Village
#2 Mid-range Hotel in National Park Village
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (77)
Room & Suite (35)
Dining (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Ddln001
20 October 2015|
Answer
Response from TheParkHotelRuapehu | Property representative |
Hello, We have a communal television area that is open to our guests, that will be playing the rugby:)
1
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Room Tips
"1st floor as opposed to Ground"
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"Most of the rooms are quiet"
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"Stay on the upper floor away from the restaurant for noise abatement."
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"The views from all rooms are nice - either of the surrounding mountains or the courtyard."
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