Bar staff are awesome. Perfect customer service.Megal is the best, he showed us a great time with excellent conversation. Extremely friendly and makes a reallly tasty cocktail!!!!! You won't regret your time. Really impressed.
We very much enjoyed our 7 days at Coco Palm. The swim up suites were awesome. The food & drink were tasty and the staff were super friendly and kind. The shower faucet & AC did need fixing, but management had it done the same day. I was impressed. We will totally return! Love how close it is the Reduit Beach, too.
Excellent resort, great food at breakfast (loved the trigger fish and bakes) and the best bar (and deal for drinks) on the island. Friendly, gracious staff, nice pool, not too big, not too small. Short walk to beach and to Rodney Bay restaurants and shops
This was our second stay at Coco Palm, the first was January 2017, and once again we were very pleased with this property. Our room, the lobby, the pool, the landscaping, and the dining area are very nice and well maintained, and quite a bargain for the amount we paid. Another major factor in choosing the Coco Palm is its proximity to the local malls, stores, and restaurants. The breakfast offerings were plentiful and very, very good. Our room was lovely, and the service was excellent, and the staff were all friendly and helpful. The taxi ride from the airport is 1.5-2 hours depending upon traffic, but each time we used Island Man Tour and Taxi, and we very much enjoyed the ride and getting to see so much of the island, the town of Castries, and the rain forest along the way. For a fraction of what you would pay at the 5-star highly-advertised resorts, Coco Palm is a great deal, and we were very satisfied with our stay. We are happy to recommend the Coco Palm, and we will probably return in a few years! Thanks for a great birthday week!! …
We came here for our 1 year wedding anniversary, its a bit of a distance from the airport but the views on the way is very nice. Unfortunately when we got to the hotel reception we were told that pool was being serviced and therefore out of use for the whole stay which upset up but knowing the lovely secluded beach was under a 10 min walk we were fine! The staff were very lovely especially Shayann who works at the bar. She found out we came for our anniversary and booked us a table at the restaurant and had it beautifully decorated. The hotel room was spacious and lovely view of the pool (if we could use it) The breakfasts were very good the omelettes were my fave. The dinner menu was equally good the mash was delicious and so were the ribs!
Seamless check in and check out processes! Members of staff were extremely helpful and welcoming to the resort. Hats off to the restaurant team - no complaints when it came to being seated and having our food.... the food was superb! Special mention to Christian at the bar for being so keen, observant, and on the ball when it came to having a few good drinks! Christian paid special attention to each and every person at the bar, with drink orders on point and with no delay - quite satisfied! Would definitely recommend for a few days' stay - you will not be disappointed.
I spent three nights at your resort celebrating my birthday and it was the first time I received excellent service as a local. The staff were really friendly and made me feel at home. Every staff I interacted with always had a smile and positive energy. A huge thank you to the entire team for making this birthday the best yet and one to remember. Special thanks to the following team members who exceeded my expectations; Ezra, Jasana, Christian, Claudia, Angel, Daren, Shama, Leanna, Shyan and Kenith. I sincerely apologize if I didn’t spell the names correctly and if I missed anyone but a heartfelt thank you and I look forward to receiving that excellent service again soon.
Clean environment,pleasant staff, spacious rooms. Parking is great , location is amazing. Downside pool is not heated.. restaurant closes by 3 for lunch and by 10 pm for dinner bar at 11.Need more local cuisines on the menu felt like I was in the US. Pay cash for rverything don't charge to room. I made a mistake by paying cash for lunch /dinner and opening a bar tab and charged that to my room well at the end of my stay everything was charge to my room even what I paid for in cash when I complained I was told the account department will reach out to me which have yet to happen. I reached to someone there who is trying to assist to rectify the situation but to no avail.
Good sized clean rooms, good food, big swimming pool and easy to obtain sun beds and a few minutes walk from the beach. What more would you want? We don't normally do all inclusive, but the upgrade was worth it. The food in the restaurant was really good. There is only one menu, with no daily specials, so you may wish to eat out a few times. When we were there, there were a lot of local business people staying (they have a small conference centre), which was great because they didn't use the pool during the day. Only complaint would be is they are not great on providing information - the local area, wifi, how you get towels, excursions etc. If you ask, they are always happy to help, but it would have been nice to have some basic information.
Soooooooooo..... Where do I begin! If you're looking for a place that you can call your home away from home...COCO PALM is definitely your destination. Two people in particular are just freaking out of this world ANVILLA and CHRISTIAN (in alphabetical order because they were both phenomenal) For some reason there's no ginger beer in this resort on this island...lol CHRISTIAN made us homemade ginger beer! THE GOD'S HAVE BLESSED THIS MANS HANDS.... He is so attentive and patient with everyone he is helping. Just out of this world service! AND my darling sweet ANVILLA. There are no words that can express the gentle love she puts into providing outstanding service. For whatever reason her name tag has TRAINEE on it DON'T BELIEVE IT straight madness...SHE IS A PROFESSIONAL AND KNOWLEDGEABLE OF ALL THINGS COCO PALM and if she doesn't know she gets answers immediately! We have traveled to many islands and although the beach is about a 7min walk and you have to pay $30 for chairs (LOOK FOR KENNEDY CAUSE HE IS AMAZING ON REDUIT BEACH) you forget all of that madness when you go back to the homely COCO PALM resort. …