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About
#2 of 9 hotels in Rodney Bay
Location
Cleanliness
Service
Value
Coco Palm is Saint Lucia's award-winning boutique hotel with classic French Creole décor and modern amenities offering value without compromise catering for the young and young at heart. Hosted by our warm Saint Lucian hospitality at our family owned and managed boutique hotel, our team will cater to your holiday needs whether on business or pleasure. Choose from a choice of suites, swim up rooms, patio rooms on the ground floor or our standard pool and patio view rooms recently upgraded reflecting the Caribbean warmth and accessible by stairs or a lift. Food is an integral part of your stay and we aim to offer authentic Creole and international cuisine at Ti Bananne Caribbean Bistro with Trinidadian Chef Richardson's specialty dishes along with an All Inclusive option. Our bar caters for guests and day visits enjoying creations from our mixologists while watching sports and enjoying local entertainment. The Spa Bamboo day spa, gym and complimentary Wi-Fi i also benefits from the ideal location in the heart of Rodney Bay Village - a 5 minute walk to the white sand Reduit Beach, wide variety of shops and bars in the village, make Coco Palm the ideal choice for business or pleasure. Weddings, birthdays, anniversaries or business meetings and events are popular with catering and meeting rooms available. All 83 Palm rooms were recently upgraded with enhanced lighting and USP ports and dual outlets for the comfort of both our North American and European guests which has been endorsed by our high repeat guest who have become part of our Coco family and friends over the years.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Diving
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Horseback riding
Ski rentals
Snorkelling
Bicycle tours
Evening entertainment
Patio
Squash offsite
Tennis court offsite
Walking tours
Water park offsite
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, German
Hotel links
Location
85Good for walkers
Grade: 85 out of 100
27Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
2028Reviews175Q+A100Room tips
Reviews
Traveller rating
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Most Recent
Iver R wrote a review 3 Feb
Bar staff are awesome. Perfect customer service.Megal is the best, he showed us a great time with excellent conversation. Extremely friendly and makes a reallly tasty cocktail!!!!! You won't regret your time. Really impressed.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
We very much enjoyed our 7 days at Coco Palm. The swim up suites were awesome. The food & drink were tasty and the staff were super friendly and kind. The shower faucet & AC did need fixing, but management had it done the same day. I was impressed. We will totally return! Love how close it is the Reduit Beach, too.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from F Chastanet, Other at Coco Palm Resort
Responded 5 Sep 2022
Thank you for staying with us in one of our premium rooms! Delighted to hear you enjoyed your stay and our team made you feel so welcome. Your detailed account of your stay will certainly help future guests appreciate all we offer and book us with confidence! Your review will be shared with our team who we know will all be inspired to continue to welcome our guests with such warm hospitality and making your stay so enjoyable. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent resort, great food at breakfast (loved the trigger fish and bakes) and the best bar (and deal for drinks) on the island. Friendly, gracious staff, nice pool, not too big, not too small. Short walk to beach and to Rodney Bay restaurants and shops
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was our second stay at Coco Palm, the first was January 2017, and once again we were very pleased with this property. Our room, the lobby, the pool, the landscaping, and the dining area are very nice and well maintained, and quite a bargain for the amount we paid. Another major factor in choosing the Coco Palm is its proximity to the local malls, stores, and restaurants. The breakfast offerings were plentiful and very, very good. Our room was lovely, and the service was excellent, and the staff were all friendly and helpful. The taxi ride from the airport is 1.5-2 hours depending upon traffic, but each time we used Island Man Tour and Taxi, and we very much enjoyed the ride and getting to see so much of the island, the town of Castries, and the rain forest along the way. For a fraction of what you would pay at the 5-star highly-advertised resorts, Coco Palm is a great deal, and we were very satisfied with our stay. We are happy to recommend the Coco Palm, and we will probably return in a few years! Thanks for a great birthday week!! …
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We came here for our 1 year wedding anniversary, its a bit of a distance from the airport but the views on the way is very nice. Unfortunately when we got to the hotel reception we were told that pool was being serviced and therefore out of use for the whole stay which upset up but knowing the lovely secluded beach was under a 10 min walk we were fine! The staff were very lovely especially Shayann who works at the bar. She found out we came for our anniversary and booked us a table at the restaurant and had it beautifully decorated. The hotel room was spacious and lovely view of the pool (if we could use it) The breakfasts were very good the omelettes were my fave. The dinner menu was equally good the mash was delicious and so were the ribs!
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Seamless check in and check out processes! Members of staff were extremely helpful and welcoming to the resort. Hats off to the restaurant team - no complaints when it came to being seated and having our food.... the food was superb! Special mention to Christian at the bar for being so keen, observant, and on the ball when it came to having a few good drinks! Christian paid special attention to each and every person at the bar, with drink orders on point and with no delay - quite satisfied! Would definitely recommend for a few days' stay - you will not be disappointed.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I spent three nights at your resort celebrating my birthday and it was the first time I received excellent service as a local. The staff were really friendly and made me feel at home. Every staff I interacted with always had a smile and positive energy. A huge thank you to the entire team for making this birthday the best yet and one to remember. Special thanks to the following team members who exceeded my expectations; Ezra, Jasana, Christian, Claudia, Angel, Daren, Shama, Leanna, Shyan and Kenith. I sincerely apologize if I didn’t spell the names correctly and if I missed anyone but a heartfelt thank you and I look forward to receiving that excellent service again soon.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
charlies a wrote a review Dec 2022
Clean environment,pleasant staff, spacious rooms. Parking is great , location is amazing. Downside pool is not heated.. restaurant closes by 3 for lunch and by 10 pm for dinner bar at 11.Need more local cuisines on the menu felt like I was in the US. Pay cash for rverything don't charge to room. I made a mistake by paying cash for lunch /dinner and opening a bar tab and charged that to my room well at the end of my stay everything was charge to my room even what I paid for in cash when I complained I was told the account department will reach out to me which have yet to happen. I reached to someone there who is trying to assist to rectify the situation but to no avail.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Pool is extremely cold
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chastanet, Other at Coco Palm Resort
Responded 4 days ago
Thank you for choosing Coco Palm and taking the time to write your review. Am very sorry to hear you had such issues on your billing which we will certainly review procedures. F&B is reintroducing our Creole dishes which had been removed during Covid and the dish. We pride ourselves on our local dishes and am sorry this was not available during your stay. Your comments on lunch and dinner hours will be noted to assure there is service to cater to guests there is a shift change at 3 and staff bus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good sized clean rooms, good food, big swimming pool and easy to obtain sun beds and a few minutes walk from the beach. What more would you want? We don't normally do all inclusive, but the upgrade was worth it. The food in the restaurant was really good. There is only one menu, with no daily specials, so you may wish to eat out a few times. When we were there, there were a lot of local business people staying (they have a small conference centre), which was great because they didn't use the pool during the day. Only complaint would be is they are not great on providing information - the local area, wifi, how you get towels, excursions etc. If you ask, they are always happy to help, but it would have been nice to have some basic information.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don't stay in the Creole part of the hotel - old and noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chastanet, Other at Coco Palm Resort
Responded 4 days ago
Thank you for choosing to stay and Coco Palm and taking the time to share such a glowing review! We are happy to hear we made your stay so enjoyable. Your detailed review will no doubt offer future guests a good insight of your first hand account. We have also shared your review with our team and noted your comments. Following covid we had to remove all information and are now in the process of making this available via QR codes but yes, our team are a wealth of information should you need anything. Thank you for taking the time to share such a favourable review. With thanks, Coco Management and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Soooooooooo..... Where do I begin! If you're looking for a place that you can call your home away from home...COCO PALM is definitely your destination. Two people in particular are just freaking out of this world ANVILLA and CHRISTIAN (in alphabetical order because they were both phenomenal) For some reason there's no ginger beer in this resort on this island...lol CHRISTIAN made us homemade ginger beer! THE GOD'S HAVE BLESSED THIS MANS HANDS.... He is so attentive and patient with everyone he is helping. Just out of this world service! AND my darling sweet ANVILLA. There are no words that can express the gentle love she puts into providing outstanding service. For whatever reason her name tag has TRAINEE on it DON'T BELIEVE IT straight madness...SHE IS A PROFESSIONAL AND KNOWLEDGEABLE OF ALL THINGS COCO PALM and if she doesn't know she gets answers immediately! We have traveled to many islands and although the beach is about a 7min walk and you have to pay $30 for chairs (LOOK FOR KENNEDY CAUSE HE IS AMAZING ON REDUIT BEACH) you forget all of that madness when you go back to the homely COCO PALM resort. …
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Not everyone that works at this resort is nice. And, colorism is a thing. I WON'T MENTION NAMES...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from F Chastanet, Other at Coco Palm Resort
Responded 4 days ago
Thank you for your awesome review! Most of all, happy Coco Palm offered you such an enjoyable holiday! Our team aim to please and delighted you experienced this first hand! Such kind sentiments will instil future guests to book with confidence and choose to stay. We have shared your review with our team and we can say Anvilla was on a student training position which we arrange with the local hospitality college. Your words of praise have been passed on to her school. Thank you for taking the time to give such a raving review and hope we have the opportunity to welcome you back. Best wishes, Coco Management and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$155 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coco palm hotel gros islet, hotel coco palm, coco palm st lucia, coco palm resort
LOCATION
CaribbeanSt. LuciaGros Islet QuarterRodney Bay
NUMBER OF ROOMS
83
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Claim Your ListingCOCO PALM RESORT (St. Lucia, Caribbean) - Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Coco Palm Resort
Which popular attractions are close to Coco Palm Resort?
Nearby attractions include Island Mix (0.1 km), Baywalk Shopping Mall (0.1 km), and Ultra Lounge (0.1 km).
What are some of the property amenities at Coco Palm Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Coco Palm Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Coco Palm Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Coco Palm Resort?
Conveniently located restaurants include Spice Of India, Jacques Waterfront Dining, and Big Chef Steakhouse.
Are there opportunities to exercise at Coco Palm Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Coco Palm Resort have airport transportation?
Yes, Coco Palm Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Coco Palm Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Coco Palm Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Coco Palm Resort?
The staff speaks multiple languages, including English, Spanish, French, and German.