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Bay Gardens Hotel

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994 Reviews from our TripAdvisor Community

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Showing 922: English reviews
New York City, New York
Reviewed 10 December 2015

Great hospitality, neat, clean and a good location. In Rodney Bay for those who do not want to spend exorbitant monies to stay on the beach... this is the place.. not far from the beach right next to shopping mall...great location....place is really worth..

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Thank sameer870
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you received great hospitality coupled with a clean and comfortable environment. We hope to welcome you back once again in the not to distant future.

Leeds
Reviewed 6 December 2015 via mobile

Stayed at Bay Gardens Hotel for 5 nights. Our room was a little tired and could do with a refresh. Bit disappointed that our balcony was internal. Good breakfast and location is excellent. Close to a supermarket and shops although the main road itself is very quite with shops etc. Able to use the beach area and facilities at the...

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Thank Embut
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your stay at the Bay Gardens Hotel. We discussed your concerns and have taken immediate actions to give the Hotel an uplift in the coming months. We are glad that you did enjoy our sister property and the beach as well. We hope that you took away some...

Reviewed 3 December 2015 via mobile

Initially booked into Bay Gardens Inn. Room overlooked the entrance and sister hotel. Unfortunately for us the main road through Rodney Bay was closed whilst a bridge was rebuilt. Result was that the area between the Inn and Hotel was extremely busy day & night. Asked the manager, Miss Patrick, if we could move rooms. She was great. She appreciated...

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Helpful?
Thank Andrew C
baygardensresorts, Public Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay. I am glad to hear that our general manager, Ms Waltrude Patrick and the rest of the team members could assist you in providing more comfortable accommodations. We hope you also took away some great memories and pictures of our beautiful island and hope you...

Msemrir, Morocco
Reviewed 1 December 2015

Well, upon arrival, they wanted us to sit in the lobby until check in. We got there at 9am. When I mentioned to the lady at the front desk that they lost points with me ever returning to this hotel again , within mins, I was in a room. Why is that? Bath towels were not changed, room was not...

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1Thank msm797
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We have taken immediate action on the concerns you addressed as this is not the standard practise our guests have experienced in the past. We pride ourselves in providing a comfortable and friendly atmosphere and in a collective effort to...

Alexandria, La.
Reviewed 30 November 2015

My trip was business from Tuesday through Sunday, then relaxing from Monday through Wednesday. My wife got to vacation the entire time. The service, staff and accommodations were great, inclusive breakfast was great the mornings I was able to partake!

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Thank T6169DQtonyb
Trinidad and Tobago
Reviewed 26 November 2015

My stay at this hotel was a pleasant one. From check in to check out was a wonderful experience . The staff was very friendly and was always willing to lend assistance where possible. I was on the breakfast plan and did enjoy the meals every morning with lots of fruits, cereal, pastries, etc. The access to the sister properties...

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1Thank labelstnt
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review and for choosing Bay Gardens Hotel. I am glad to hear you had a wonderful experience and got great friendly service from our team members. We truly hope you took away some great memories and look forward to welcoming you back soon.

Bridgetown, Barbados
Reviewed 25 November 2015

This was my 3rd visit to St. Lucia, my first stay at Bay Gardens Inn and I must say like the Hotel, I was very impressed. The staff were very cooperative and helpful. I would recommend this hotel or inn to anyone looking for a nice homely atmosphere. With easy access to shopping and transportation

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1Thank lyngf734
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for choosing our beautiful island for the third time and for staying at the Bay Gardens Hotel for the first time. I am glad to hear you received friendly service and a homely atmosphere. We do hope you visit us again.

St. Lawrence Gap, Barbados
Reviewed 25 November 2015

Was a nice time spent. Everyone was friendly and always willing to help with anything. The room was clean and tidy. No complaints here. Worth the price I would say. Being close to the activities and malls was a major plus as well

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1Thank Levere W
Alexandria, United States
Reviewed 25 November 2015

The hotel is located in Rodney Bay and is within easy walking distance to shops and restaurants. The property is not on the beach which is fine for me as a business traveler. Room prices are lower as a result. The hotel does have a shuttle which runs at set hours to and from a nearby beach. Rooms are nicely...

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1Thank Ronald S
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad that you enjoyed your stay with us and hope you will return, whether it be for business or pleasure, we look forward to welcoming you back soon.

Toulouse, France
Reviewed 22 November 2015

Very pleasant! Our room was very comfortable. The staff went out of their way to be friendly and helpful. We would certainly use this hotel again. Breakfast buffet had something for everyone, cereals, yoghurts, bacon sausages croissant.... The evening meal we had was absolutely scrumpious1

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Thank Denise M
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you Denise for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear your accommodations were comfortable and that our team members went out of their way to provide friendly service. We hope you took away some wonderful memories and hope to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay 1892, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: ₹ 8,056 - ₹ 16,522 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Hotel staff and other travellers.
41 questions
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Mountain Top, Pennsylvania
over a year ago
london
3 days ago

See all questions (41)

Questions? Get answers from Bay Gardens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A one bedroom suite offers a generous and comfortable space for total relaxation ”
 of 5 bubbles Hendricks62, 17 Jan 2017 | Read review
“More toiletries and better lighting please. ”
 of 5 bubbles nattyo2017, 12 Jan 2017 | Read review
“Excellent and well equipped”
 of 5 bubbles Janitiab, 11 Jan 2017 | Read review
“Excellent room”
 of 5 bubbles anastasiusj, 5 Jan 2017 | Read review
“Try and get a room away from the main pool area if you want peace. Also, I suspect some rooms have been renovated.”
 of 5 bubbles 3monica939, 5 Jan 2017 | Read review
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