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Bay Gardens Hotel

Expedia.comUS$ 155*
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Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Bay Gardens Hotel
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1,083 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
LO
Reviewed 3 June 2016

Clean rooms, friendly employees, clean bathrooms AMAZING LOCAL BREAKFASTS AND LOCAL JUICES. Great location walking distance to mall and casino. Close to nightlife bars which was nice. Felt very safe and comfortable

Review collected in partnership with this hotel
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Helpful?
Thank miss_adrianne
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

We wish to thank you for staying with us again and leaving this valuable review. Our aims are to provide you with a comfortable and enjoyable stay; therefore we are pleased that this was accomplished with the advantages of excellent service, updated amenities, appetizing meals plus beverages. We are glad our located accommodated for your shopping and leisure, in a...

Darmstadt, Germany
Reviewed 2 June 2016

Once again we stayed at this little Carribbean Hotel and felt very good. The room was nicce and fully equipped also with a little kitchen. It is great, that you can use all facilities from the 3 hotels, which belong together. Especially the Beach, chairs and umbrellas at the Bay Gardens Beach Resort. A shuttlebus is going there every hour....

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Helpful?
1Thank hleichtweiss
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

Thank you for leaving this review. It is great that you felt welcomed at our Simply Unique Hotel. We are glad you were satisfied with the furnishing and facilities of the rooms as well our three properties. Our aims are to ensure you enjoy your vacation with as much freedom and we are glad our complimentary services provided this for...

Brighton, United Kingdom
Reviewed 27 May 2016

The reception area is nice and the staff very nice. The grounds are external buildings are very nice, the pools are small but OK. We booked a suite with 2 rooms and the décor inside is a little dated and in need of refurbishment so we were a disappointed with this. Our view overlooked an abandoned hotel project so we...

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Helpful?
Thank James C
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

Our management and staff wish to thank you staying with us again and taking time out to leave this review. Your comment towards our customer service was inspiring. We are thrilled with your satisfaction with our amenities and structuring. We have noted your feedback towards our decor, water heating, breakfast experience and view. Please be sure, necessary changes will be...

Paisley, Scotland
Reviewed 26 May 2016 via mobile

Stayed for three nights in April 2016 in a superior room. The bedroom was nice enough for the price and the bed comfy. The bathroom was disappointing and in need of renovation. The shower felt grubby and didn't drain well and our toilet blocked and overflowed, albeit was fixed fairly quickly on reporting. Terrace area was functional but could have...

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Helpful?
Thank David-Scotland
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

Thank you for taking the opportunity to leave us valuable feedback. It is lovely to hear you pleased with the price point compared to rooms’ setup. We wish to sincerely apologize for any inconveniences caused during your stay. Our management has been informed and are putting measures in place improving your Bay Gardens Experience. Glad you were pleased with the...

Washington, D.C. USA
Reviewed 25 May 2016

Went there for one night on a business trip. Room OK, bathroom a bit better than expected. Service typically Caribbean, i.e. warm if you know their style. There are several properties under the Garden Bay name in Rodney Bay, including the Garden Bay Beach Resort close by. They have shuttle buses between the two, so you get to go to...

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Thank DancesWithCountries
Castries, St. Lucia
Reviewed 23 May 2016

It was wonderful! What i liked most was breakfast. It was all you can eat. So much variety. I loved it ! I would always go back especially for the food. I liked the set up of the room. It was comfy. "Home away from home"

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Helpful?
Thank adarundell
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

Thank you for staying with us and leaving this review. It is lovely to know your breakfast assortments were appetizing. We are glad you were satisfied with your rooms design and decor.

Ellenwood, Georgia
Reviewed 21 May 2016

Shuttle service very poor, on our first night me and my husband had to walk front the resort ( where our other party was) back to the hotel. The next day we found out that the shuttle runs once every hour. We had no briefing. With the sun rising very early the unit should have darken curtains. When leaving the...

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3Thank onerobski
Reviewed 18 May 2016 via mobile

Beautiful place I totally love it going back again this September.I went around st.lucia felt safe driving and meeting people like a lady name Jenny down in Denney I think that is the name of the village good time down there.The staff were great management everybody.

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Helpful?
Thank Pedro R
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

Thank you for staying with us and leaving this review. It is lovely to hear your sighting trip throughout St. Lucia were safe and enjoyable. We are pleased you were satisfied with the service provided by our management and staff. Your presence is being look forward to again.

Reviewed 17 May 2016 via mobile

I cant recall the number of times I have stayed here but everytime I do, I always have positive thoughts to leave with. Its my go-to hotel in St Lucia. Was there just last week and would still recommend here to everyone. Perfect location in the Rodney Bay area. Close to everything. Breakfast is awesome and the rooms are clean....

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Helpful?
Thank Andrea O
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

Thank you for staying with us and leaving this review. It gives us great pleasure knowing we always provide superior service. We are glad our ideal location accommodates you. Lovely to hear you found breakfast appetizing and your rooms were efficiently maintained. We are pleased with your recommendation and look forward to welcoming you again!

Trinidad
Reviewed 16 May 2016

General Stayed here 3 nights. Beautiful grounds with comfortable, spacious rooms. What's great is that you can go to the Bay Gardens resort and use the beach chairs and non-motorized water sports equipment (like SUP, kayaks) for free. They even provide a free shuttle to do so. To top it off, staff was very welcoming, kind, efficient and accommodating. This...

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Helpful?
1Thank dpurpleorange
baygardensresorts, Marketing Assistant at Bay Gardens Hotel, responded to this review

Thank you for taking the opportunity to leave us valuable feedback. Lovely to hear you felt were satisfied with the maintenance of our surroundings, "Ultimate Playground Splash Island Water Park," water sporting activities, lounging furnishing, friendliness of our teams, delicious meals and complimentary shuttle service. Lovely to hear you were pleased with our promotions and the various team members associated...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay Village, Rodney Bay 1892, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: ₹ 6,912 - ₹ 13,307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Hotel staff and other travellers.
52 questions
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Mountain Top, Pennsylvania
over a year ago
london
4 months ago

See all questions (52)

Questions? Get answers from Bay Gardens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was good”
rhondaforde, 24 May 2017 | Read review
“The rooms towards the back of the hotel seemed to be bigger than the ones around the main pool”
maxineth0mps0n, 23 May 2017 | Read review
“We stayed in a standard room and had no complaints. I imagine all are fantastic”
460sharig, 18 May 2017 | Read review
“Higher floor better view.”
vat61, 17 May 2017 | Read review
“Get an upstairs room”
846frankj, 17 May 2017 | Read review
5 of 5
Expedia.com
US$ 155* /night
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AMOMAUS$ 295
Orbitz.comUS$ 155
Hotwire.comUS$ 155
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Prices are for 1 room, 2 adults
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