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About
#3 of 9 hotels in Rodney Bay
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Escape on an authentic St. Lucia holiday at Bay Gardens Hotel, a boutique island retreat offering a relaxing experience. With a long tradition of unmatched hospitality, our hotel is located in the heart of St. Lucia’s entertainment capital, Rodney Bay Village. Guests arriving at the hotel are greeted by an intimate tropical oasis surrounded by lush gardens teeming with tropical flowers. Once here, friendly service, stylish accommodations and unforgettable scenery come together to create the perfect Caribbean getaway. Our inviting sanctuary features island-inspired guest rooms and suites with private balconies and views of our lush gardens. This idyllic hotel also offers three sparkling swimming pools and on-site dining at Spices Restaurant. Our convenient location in Rodney Bay Village provides easy access to some of the top attractions in St. Lucia, from the brilliant white sands of Reduit Beach to Rodney Bay Marina and more. All guests staying at the Bay Gardens Hotel benefit from access to Bay Gardens Beach Club, situated on the prime beachfront location of the 4 star Bay Gardens Beach Resort & Spa, Reduit Beach. A complimentary hourly shuttle service (5 minute drive) operates between the Hotel and the Beach Resort, thus allowing you access to sun loungers on the beach, unlimited use of Splash Island Water Park, unlimited non motorized watersports and complimentary WiFi. You can also bill meals and spa treatments enjoyed at the Resort to your room at Bay Gardens Hotel (some meals and spa treatments at the Beach Resort may also be included if you have booked an All Inclusive Package directly with us).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics offsite
Evening entertainment
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Poolside bar
Table tennis
Water park offsite
Babysitting
Children's television networks
Kids club
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, French
Location
82Good for walkers
Grade: 82 out of 100
28Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
1759Reviews129Q+A100Room tips
Reviews
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I cannot recommend this hotel highly enough! Excellent location: groceries, restaurants, and beach walkable; hourly shuttle to beach plus free access to loungers. Beach is really lovely - lots of loungers, lots of shade, calm waters. No pushy salespeople Beach tip: Get a rum-in-the-coconut! Five or six types of rum plus a paper straw for only $10! Excellent value: get breakfast included (it is a huge buffet with hot items rotating daily (there's a schedule in the dining area); free beach shuttle with access to loungers is awesome! Activity Tips: attend the orientation (it's not a sales pitch) to learn about the beach shuttle and ask questions about excursions. Be sure to ask about the Friday night jump party shuttle. Take the beach shuttle on day one and ask at the beach resort for their schedule of events (e.g. yoga, pilates) - you can participate in those for free too. You can use all non-motorized water stuff for free (e.g. paddleboards, kayaks) and even use the Hobie cat mini sailboat for free with just a $35 lesson. Pay attention to where happy hours are (the resort and the hotel have different happy hour days/times) Room Tip: Go for a 'deluxe' room if you can afford it (they are a lot bigger and nicer and have balconies and black-out curtains which the basic room didn't have) - I took a pic of basic king and deluxe king so you can see the difference. All rooms have a fridge. All rooms have a safe but you have to ask for the lock at the front desk (we thought it was broken) Great eco-friendliness: has a water bottle filling station, doesn't use disposable cups, has dispensers for hand soap, lotion, shampoo, conditioner, shower gel. Note: gym at hotel is really small and not well equipped BUT you can use the gym at the beach resort for free and also attend their exercise classes - be sure to ask at front desk for a schedule.…
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favourite
We just returned from beautiful St. Lucia. Our stay at the Bay Gardens Hotel was everything we had hoped for. The Croton Suite kitchen had everything we needed to cook breakfast (we did not do the all-inclusive plan) and the living room and bedroom were quite comfortable. Air conditioning worked well. The housekeeping staff cleaned daily and did a great job. The property has 3 pools and one of the pools (with a waterfall) was a 20 step walk from our small patio. Cheryl, Austin, and all of the front desk staff were incredibly helpful to help us with dinner reservations, scheduling our departure Covid tests and anything else we needed. The shuttle to the Beach Resort (5 minutes away) was frequent and drivers were friendly and helpful. The Bay Gardens Beach Resort did an informative orientation for new guests. The beach was beautiful and non-motorized and motorized sports were available. We tried Big Mabel the boat pulled couch and had a blast. I would certainly recommend this hotel and will be back!…
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Date of stay: April 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Cheryl Gustave, General Manager at Bay Gardens Hotel
Responded 3 Aug 2021
Dear Jamaicajan88, Thank you for staying with us at the Bay Gardens Hotel in St. Lucia and sharing your wonderful experience with everyone. We are delighted to have delivered such a memorable and magnificent experience to you our valued client (s). We are thrilled that you were well taken care of by our courteous, committed, and dedicated team members. It is also very encouraging to know that Austin, Cheryl, and all our front desk agents exceeded your expectations throughout your stay. They are all very thrilled with your special mention. Thank you for recommending our beautiful property to your friends and family. We are looking forward to the next opportunity to provide you with another sterling experience soon. Do continue to stay safe throughout these unprecedented times. Best Wishes!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautifully located to shopping malls, groceries, restaurants, free shuttle to the beach and watersport activities, conceirge desk assistance with tours was always helpful , he even made my reservation at big chef steakhouse for me, and he was very friendly. Check in and check out was a breeze, staff were very friendly and warm especially restaurant staff, (Sanjay to be exact) but all were helpful and polite, front desk receptionist was polite especially Naimah, she was very friendly, and security guards were all helpful and friendly. Overall the hotel is well kept, rooms were cleaned and replenished everyday, pools were enjoyable, it was very relaxing and enjoyable, will definitely be visiting again and highly recommend.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: If you want quietness, ask for room tp back. Poolview will have a little music coming from the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Our stay was very pleasant. We stayed in a suite, which included a full kitchen. Room was clean and spacious. Enjoyed the breakfast buffet variety on mornings. So many options to cater to all tastes. Only drawback was the crab we found in our room early one morning.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Free parking onsite
Concierge gives great advice about which restaurants to visit and available...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is conveniently located next to Rodney Bay, which is why we selected it. It is walking distance, which allowed us the convenience to walk and shop and also walk and eat at different restaurants daily. The room was comfortable enough, there there could be some upgrades to the facilities to modernize it. The room was also close to the pool which my daughter enjoyed. Our package included buffet breakfast which we enjoyed. The variety was good on a daily basis and we had no complaints about it. I definitely recommend this hotel to others, especially if you want to be close to one of the busiest areas in St. Lucia.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It’s very confusing to figure out the different names online, so I wasn’t sure if Resort, Hotel & Inn were separate places or names used interchangeably - they’re all separate. The Bay Gardens Resort is a 10-15 walk or 5-minute inter-hotel shuttle drive away from the Bay Gardens Hotel, which is also next door to the Bay Gardens Inn. The Resort is by far the better option and most guests at the Hotel and Inn seemed to prefer spending more time at the Resort because it’s on the beach - the Hotel and Inn aren’t on the beachfront. Resort staff were the most friendly of the 3 and the food was also better - I actually hated the English breakfast at the Hotel, which was the only thing available. I literally ate bread and cheese every morning. The Hotel is ok to stay as it’s close to the city centre with a lot of food places, bars and clubs, but in terms of the ambience at the place itself, it’s not amazing, but having inclusive free access to the Resort makes up for it, I guess.…
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So many options for such a reasonale price! We went over Christmas week-end with our college-aged son for more of an adventurous vibe, so we stayed inland at this smaller sister property which is a quick shuttle ride or 10 min walk to the larger Bay Gardens beach resort. We had full access to amenties there as well. Also, I learned from reviews and friends who had been here that the Rodney Bay/Gros Islet area is safe and amenible to wandering off the resort. If we can return, we'd attend the weekly Friday night street party in this area. The pools at this property are smaller but beautiful and well maintained. The rooms are plain, however knowing this is a 3 star hotel, not 5 star, I wasn't expecting them to be huge. I noticed some lower reviews regarding this, but....comparing apples to apples, it was evident that this property is well cared for by a large and attentive staff. We chose all inclusive-- an absolutely amazing value with tons of drink options, great buffets, and plenty of variety. The quality of the food and drinks here was just.so.good!! If we return, we would pick this location again... …
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Date of stay: December 2022
Value
Location
Service
Room Tip: Heavy traffic to and from airport--plan accordingly or have the hotel book taxi service for you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
What an amazing holiday on such a beautiful island and in a wonderful hotel! Just home and couldn’t wait to write this. From the moment we checked in to our departure we were made to feel so welcome. Rooms were perfect for us ( garden view near middle pool) and the beds were really comfortable. Fara our room attendant was brilliant and looked after us well. Every day we came back to fresh towels and an immaculately clean room. Tea and coffee is provided in room so for me that was a bonus and Fara kept this replenished. All of the staff are amazing and work so hard, always smiling and happy to help. There are too many to mention but Danela and Nathaniel on reception, Terry, Quincy, Lilly, Malcolm, Debbie, Charley, to name just a few - they all go that extra mile. Ms Gustave, the General Manager, was welcoming and friendly, even securing a last minute reservation for us at Sea Grapes restaurant over at the Beach Resort for a meal that was outstanding. The shuttle bus service is excellent and will also drop you off and pick you up from another location should you wish (some places it’s not maybe such a good idea to walk). We stayed on an All Inclusive package through British Airways and I can’t fault it. No queueing up like a school canteen with constant scraping of chairs. Choice is from a menu and all good. The dining room is lovely. Unlike some hotels there is no allotted meal time ( I dislike this immensely so one happy bunny). We did not use the main pool but the other two which were lovely, as was the plunge pool. In peak season there may be a struggle for sunbeds but I think that more can be provided on request. There are also plenty of tables/chairs in front of the Croton Suites. I could go on forever but will end by saying that we have enjoyed an amazing holiday in a lovely hotel where nothing was too much trouble for anyone. As I was told “Maximum chill Mrs Dalton!”. So right, so absolutely right! Thank you all, have a wonderful Christmas and I truly would love to come back. …
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We had a very comfortable stay. Room was always well kept. Meals were satisfying. Staff were polite and willing to assist if necessary. Thanks to Nima for the warm welcome at check-in. Thanks to the other front desk staff who were friendly. Thanks also to Ms Cheryl the GM, Ms Helena and Ms Jennifer. Thank you Bay Gardens. Shirma
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
What a little gem of a hotel. After reading some of the recent reviews I was a little apprehensive but I needn't have worried. Yes the hotel could do with a little updating here and there but for the price you pay it's an absolute find. Part of a small group of hotels it operates an hourly free shuttle bus between their properties. We used this most days to go to their beach hotel. Our room was large and spacious, the bathroom a little tired but perfectly functional and clean. The beds were comfortable, there's plenty of wardrobe and drawer space, very efficient air-conditioning unit and a good sized terrace with chair and table. We were on all inclusive and although you have to take breakfast in the hotel your other meals (and drinks) can be taken at the other properties as well. Breakfast was good, not the best I've ever had but perfectly adequate and apart from the small buffet you can order omelettes etc which were very good, the coffee was also very good! We had lunch and dinner there a few times too and the food was very good if a bit samey. You change it up by having some meals at the other hotels. There is a filtered chilled water machine near the bar and restaurant to fill your water bottles which is really useful and saves asking for more plastic bottled water from the bar. But by far the best thing about this hotel are the staff, they work tirelessly (in that wonderful laid back Caribbean style) to ensure you have a wonderful stay. We had a couple of little issues with our rooms which on both occasions someone was there to resolve it within 5 minute of reporting. For 3 star prices you are getting a total gem of a hotel but if you want a 5 star flawless property you can pay 5 star prices elsewhere! I have no hesitation in recommending this hotel and I have no doubt I will be back, hopefully sooner rather than later. …
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Date of stay: November 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
$136 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bay gardens castries, hotel bay gardens, bay gardens hotel st lucia
LOCATION
CaribbeanSt. LuciaGros Islet QuarterRodney Bay
NUMBER OF ROOMS
87
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Claim Your ListingBAY GARDENS HOTEL (St. Lucia, Caribbean) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Bay Gardens Hotel
Which popular attractions are close to Bay Gardens Hotel?
Nearby attractions include Island Mix (0.3 km), Baywalk Shopping Mall (0.2 km), and Buvon (0.4 km).
What are some of the property amenities at Bay Gardens Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Bay Gardens Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Bay Gardens Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Bay Gardens Hotel?
Conveniently located restaurants include Spice Of India, Key Largo Italian, and Big Chef Steakhouse.
Are there opportunities to exercise at Bay Gardens Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Bay Gardens Hotel have an airport shuttle?
Yes, Bay Gardens Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Bay Gardens Hotel have airport transportation?
Yes, Bay Gardens Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bay Gardens Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bay Gardens Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.