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Novotel Twin Waters Resort

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Novotel Twin Waters Resort
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3,048 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Twin Waters Resort
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Showing 3,032: English reviews
Brisbane
Reviewed 17 June 2013

Great location. Close to everything. Buffet was very disappointing this time. Poor selection and food ordinary & tasteless. However we will return and hopefully next trip the food will be better. We received a room upgrade which was nice having a bit more room to move around.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank SueCeeBrisbane
Toowoomba, Australia
Reviewed 17 June 2013

Room was tiled, it was cold. Room was small and tired looking. TV was fuzzy and the screen didn't even fit the program size, eg it cut off the footy scores. We placed in an inconvenient location to the car park and the main reception/pool/entertainment/dining area, which made things difficult to transport a family of 5 (3 children 6yrs &...

Review collected in partnership with Accorhotels.com
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1Thank TwmbaVisitors5
TwinWaters, Director of Sales at Novotel Twin Waters Resort, responded to this review

Dear Twmbavisitors5, Thankyou for taking the time to comment on your recent stay with us at the resort, We are disappointed to hear that you felt the room was cold during your stay, please let us know if you do decide to come back and visit us and we can ensure the room is warm enough and also well located...

Sunshine Coast, Australia
Reviewed 16 June 2013

As an Accor Advantage Plus Gold, I was upgraded to a one-bedroom suite garden view from a standard garden view room. The suite on the upper floor was a good size, approx. 2.5x larger than the standard room. With its own living area, kitchenette (no cook top but with microwave), very large spa bathroom with separate shower and a separate...

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1Thank ProfVau
brisbane
Reviewed 15 June 2013

The room was very dusty, not good as we all had just got over the flu The queen bed was a sponge- we sunk , never experienced anything like it. The porter who took our bags on arrival was a rude creature, also rushing us - not a good starting impression. The actual resort has good facilities, especially lots to...

Review collected in partnership with Accorhotels.com
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1Thank simmii13
Forster, Australia
Reviewed 12 June 2013

Great family holiday destination, looking forward to booking a return trip. Waking up & seeing the kangaroos every morning just near our room, made us feel like we were camping but with the comforts of a hotel - not a tent!

Review collected in partnership with Accorhotels.com
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1Thank webster928
Melbourne, Australia
Reviewed 11 June 2013

I booked a night here when passing through the sunshine coast, the garden room was a good size, average in furnishings but pleasant enough.. The complex had a bit of a late 80s/early 90s feel to it and seemed well catered toward families. For myself the short walk to the surf beach was handy, it would have been nice to...

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Helpful?
1Thank landersonic
TwinWaters, Director of Sales at Novotel Twin Waters Resort, responded to this review

Hi Landersonic, Dear Aymes, Thank you for taking the time to share feedback from your recent stay with our resort. I'm thrilled we were able to give you an enjoyable stay with us, albeit a short vist. Hopefully next time you visit, you can stay a little longer and enjoy the beach and all of our wonderful activities to be...

Burnie, Australia
Reviewed 10 June 2013

great location for a break away with the family. rooms are a bit tired and no digital TV channels were a surprise. staff were fantastic, nothing too much trouble. excellent kids club program and staff. seasonal pool heating = freezing in winter. limited activity options in winter. not sure pull out sofa to share for 2 children is "family accommodation"....

Review collected in partnership with Accorhotels.com
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Thank Davison F
Reviewed 9 June 2013 via mobile

Stayed here twice in the past two months for a conference and thought it was great, food in the restaurant was amazing and the waitress Veronica was great! Had saintly patience for all the children in our group. Although Sunday breakfast was rediculous, we were told to head through to our groups allocated tables only to find other people had...

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Helpful?
Thank Aymes
TwinWaters, Director of Sales at Novotel Twin Waters Resort, responded to this review

Dear Aymes, Thank you for taking the time to share feedback from your recent stay with our resort. I'm thrilled we were able to give you an enjoyable stay with us. The management and team of the Novotel Twin Waters Resort are passionate about exceeding guest expectations and we love to hear when the kids have a fabulous time, the...

Brisbane, Australia
Reviewed 8 June 2013

I stayed in a "garden view" not far from the central area (which was very handy) on the second floor (felt safer than if on the ground level). I was there on for business and was working at Maroochydore. Good / adequate: *Room size was pretty good. A little tired maybe, but other problems more pressing (see below) *Some activities....

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1Thank Bella B
Hervey Bay
Reviewed 8 June 2013

The hotel lobby is lovely but that's where this stops, the rooms (which we had been upgraded) is very very old. Plus we were chasing bugs around the room all night, it's a shame as from the outside I was expecting something really nice. Behind the bedside tables there was a lot of plugs plugged into a power board and...

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Helpful?
Thank Jessica M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The 4 star Novotel Twin Waters Resort is located on the Sunshine Coast in Queensland, only 5 minutes from the airport. The hotel has 361 rooms and is set in tropical gardens, surrounding a central private lagoon with sandy beaches. This is the perfect destination for a break or holiday with your partner or family. Guests have free access to windsurfers and kayaks and there are four restaurants and three bars to choose from, plus a Kids Club, day spa and a wide range of leisure activities to enjoy. ... more   less 

Additional Information about Novotel Twin Waters Resort

Address: Ocean Dr, Twin Waters, Queensland 4564, Australia
Region: Australia > Queensland > Sunshine Coast > Twin Waters
Price Range: ₹ 6,545 - ₹ 15,185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Twin Waters Resort 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Novotel Twin Waters Hotel Mudjimba
Novotel Mudjimba
Mudjimba Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Twin Waters Resort staff and other travellers.
19 questions
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9 months ago
over a year ago
Brisbane, Australia
Brisbane, Australia
2 months ago

See all questions (19)

Questions? Get answers from Novotel Twin Waters Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are set around the grounds, some are upstairs which you have to walk up and down. All rooms are very quiet.”
 of 5 bubbles IsobelandDick, 21 Mar 2017 | Read review
“Garden view, ground floor units are good for letting kids run around outside”
 of 5 bubbles 841staceye, 16 Mar 2017 | Read review
“Rooms facing lagoon best”
 of 5 bubbles dave_esp1, 15 Mar 2017 | Read review
“The rooms are dispersed around the central reception building and differ by having a lake view of garden view.”
 of 5 bubbles richarddH5462OU, 13 Mar 2017 | Read review
“The upper levels have views, lower levels lead straight on to garden/lawn areas”
 of 5 bubbles ShepLapstone, 10 Mar 2017 | Read review
5 of 5