I had booked this hotel one month in advance through goibibo. Called the hotel 2 days before my checkin date (May 13th, 2022) and they informed me that they have some issue with their system and my booking is not showing up in their system. I had to call goibibo who refunded my payment promptly and I booked another hotel.
Excellent accommodation at Bon Villa retreat. The hotel is not just a vertical tower type accommodation but one which has lot of open space around with ample car parking and a beautiful view of paddy fields. The rooms are very spacious. We were 2 adults and 2 children who visited Kaziranga on May 1st. There is no lift service which may pose slight challenge for elderly. The boys there are very helpful and prompt. They bring the luggage to the room promptly and don't expect Tips. We did tip them and the boys were contented. They arranged for an extra mattress. TV is of no use as they had not recharged it and we too were not interested in watching anything there. The linen was very clean. AC was working absolutely fine. Remotes were in place and fully functional. Bathrooms were spic and span, very clean. Geyser is small and is ok for 1 person to take bath. The next person has to wait for few minutes for the water to get heated. Room service is good. The food is slightly pricy though but of good quality and fresh. Plain rice is 105 a bowl. We ordered 2 bowls of rice, 1 brinjal fry (similar to bajji ,was excellent) and Dal fry along with a bowl of curd. Total was 570. 2 kinley bottles of water are kept complimentary in the room. Breakfast was good. We had planned to check put by 8 am. They made exclusive arrangement for our early breakfast. They gave ample pooris bhaji idlis sambar bread and bananas. The breakfast was filling and tasty. Idli was slightly hard but was fine, it is unfair to expect perfection everywhere. Orchids is just 4 kms away from Bon villa retreat and Kaziranga jeep safari starting point is just around 8.5 kms from here. Bon villa can arrange for a jeep safari from hotel but charge 4000. We had car as part of package tour available at our disposal. So we went to the jeep safari starting point and it costed only 3000. So if you have a vehicle your disposal please go to Jonaki Kareng and book safari from there. If you do not have a vehicle better to pay 4k and visit. The rack rate of Bon villa is 4000 per night. They do offer off season discounts. Call them to check for the price for your dates. …
It is a very good property but poorly maintained. The front office staff are very good and helpful. The location is very close to National Park Kaziranga. All the electrical fittings were not working. The fan regulator was not working and a staff assisted to set it at a particular speed with the help of a cutting plier. AC was not all working. The only advantage was the coffee maker was working and chargers were working. The room was spacious and the geizer was not working. It needs a small attention to check all these electrical fittings which we have complained in the reception. However, the room was very good.
When me and my friends with our families went to the restaurant we ordered some rice and chicken curry and in there was an ant stuck on a grain of rice and 2 pieces of plastic was found and also a fly flew out of the chicken curry. It was a waste of money.
Value for money. Immediately near national highway. Not much exceptional ambience. Staff cooperative. Food good. If u are planning kaziranga, u can stay here. But if you want to spend ur holiday in a hotel amidst nature, then u choose a better option like Borgos. But borgos will be much costlier.
Had a good experience at Bon Villa. I'd made a last minute reservation and they were able to accommodate me along with a request for a bigger sized room. The tariff was competitive and the property is located at a prime location in Kaziranga with close proximity to the Orchid park and Agadatoli and Kohora ranges of Kaziranga. The rooms were good and complimentary breakfast was good as well. The staff and Manager were very well behaved and able to help with our requests. Food from the restaurant was also of good quality. Another advantage is that they can arrange Jeep Safaris for the hotel guests at good prices. We enjoyed that thoroughly with a very enthusiastic guide. Only point of improvement that I felt was not providing the DTH recharge for the TV even on request (wasn't a big deal for me) and the faulty intercom at the room. I would recommend Bon Villa for a good stay at Kaziranga.…
Place is good but service need serious improvement . Hotel management needs serious improvement and most of them are not bothered when u ask for a service . Food is good .. Ambience and location good. Staff needs improvement , repeatedly stating the same
Food are very delicious, marginal rate, clean and very good staff. Mr. Gautam is very nice person and very cordial. Suggest to visit that place, ...... I will visit again. .... amenities are very modern and rooms are spacious.
Bon villa ..nice place .. good food ..Naresh a good manager .nothing I can complain ABT that I didn't like on 2night stay with group of 9people The beds were comfortable and rooms have connecting doors for accomodating families .. close to.eastern and central range for safari Again this place is having expansion work going on .. Too many rooms =too many people =nusiaance and indsicipline .hope some rules are put in place so that the place retains its quality
The rooms were good and the place was neat and clean with good service, that's the only good thing about this place but there is a lot things which they need to improve We went in December and they did not have a heater in the room, when we ask them to provide one they did not give us even after offering extra charge to pay During breakfast when we asked for coffee they said that they only serve tea and coffee was not available The jet spray is fitted way ahead of the seat pot and the pipe is very small so it did not reach the place where is is supposed to reach also they geyser does not give enough hot water for 2 people to bath