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    Premier Inn Bristol Filton Hotel

    Gloucester Road North | Shield Retail Park, Filton BS34 7BR, England
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
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    Traveller (16)
    Room & Suite (86)
    Dining (33)
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    Overview

    • Excellent37%
    • Very good33%
    • Average17%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “brewers fayre” (33 reviews)
    “retail park” (30 reviews)
    “main road” (15 reviews)
    Free Wifi
    Free Parking
    Restaurant
    3 Star Hotel
    All hotel details
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    Reviewed 20 May 2016

    Lovely little tucked away hotel thats easy to miss. Quite old interior compared to other Premiers we have stayed, but didn't spoil our stay. Quiet, clean, and extremely helpful staff. One nice touch were the elephants made out of towels on our kids beds. Handy...More

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    Reviewed 11 May 2016

    It took us a while to locate the hotel as it was situated in a retail park. We were welcomed by Steph who was friendly, knowledgeable and professional. She seemingly appeared to be on duty for the whole of our two night stay being in...More

    Helpful?
    Reviewed 8 May 2016

    We stayed here for my stag do and the staff were really friendly and helpful, the beds are very comfortable and generally really enjoyed the stay! I would definitely recommend this premier inn to anyone looking to stay in Bristol!

    Review collected in partnership with premierinn.com
    Helpful?
    Reviewed 23 April 2016 via mobile

    Second time stayed here ! Lovely comfortable bed , very warm and pleasant greeting by Reception . Was offered more milk and coffee to take to our room which wasn't before ! No lift so bit of a nightmare getting our case down the stairs...More

    Helpful?
    Reviewed 10 April 2016

    I had one of the worst experience in this hotel. I was on a business trip, and my passport and money were stolen from my locked hotel room, at this place. It was evident that noone else can get into my room except hotel staff....More

    Helpful?1  
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$ 71 - US$ 130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    Photos
    Traveller (16)
    Room & Suite (86)
    Dining (33)
    Hotel & Grounds (51)
    Nearby
    Nearby Hotels
    Holiday Inn Bristol - Filton
    1,114 reviews
    2.69 km away
     
    Premier Inn Bristol Cribbs Causeway (M5, J17) Hotel
    1,433 reviews
    3.29 km away
     
    Holiday Inn Express Bristol - North
    693 reviews
    1.36 km away
     
    Travelodge Bristol Filton Hotel
    108 reviews
    2.00 km away
     
    Nearby Restaurants
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    The Fox Den
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    Panahar Restaurant
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    .15 km away
    Nearby Attractions
    Vue Cinema
    61 reviews
    2.75 km away
    Pirate Bay Adventure Golf
    64 reviews
    3.01 km away
    The Mall at Cribbs Causeway
    318 reviews
    2.37 km away
    Glenside Hospital Museum
    32 reviews
    3.48 km away
    Questions & AnswersAsk a question
    clogsw
    Is the hotel by the city centre? Thanks
    26 February 2017|
    Answer Show all 8 answers
    Response from Filton Recption T | Property representative |
    We are located next to a central road which takes you straight into the city. It takes approximately 20 mins in the car or by bus. There is also a regular bus stop in close proximity to the hotel. Hope this helps!
    0
    Votes
    ThisIsMyOpinion2
    I am furious with the man - who claims he is the manager - on the desk right now this minute. He has annoyed me so much and refuses to allow me to speak to someone else. I called the other day to ensure I have a quiet room off the ground floor. He did not say the family rooms are only on the ground floor. He marked my booking to the top floor. So what went wrong? He has marked my booking as a double instead of keeping it to a family booking. He said it would be ok as the room could be made into a family room. I am not there yet, but I would check in on Friday and my daughter will have no where to sleep. I would then have to complain and get "someone" to find a bed for her and make it up. WHY HAS THIS HAPPENED?????? I asked him if the "family" bed would be a proper single bed. He said it would be. He then said it would be a sofa bed. I asked him to clarify if it was a proper single bed OR a sofa bed as they are different things. So which is it?? He kept chopping and changing his mind saying it is a proper single bed and it is also a sofa bed. He kept talking over me which got me so angry. I asked him to stop speaking whilst I was speaking. I did end up swearing at him, that's how angry he made me. He should definitely NOT be on the desk, and I haven't even got there yet!!! What is my daughter going to be sleeping on? Why was my booking changed? I have stayed in Premiers so many times over so many years and have never had this negative experience ever before. Premier Inns, what on earth are you doing employing people who have no idea about customer service????? Or the difference between a proper single bed and a sofa bed????? If I could change my booking or get a refund I would be doing that but I have a non-refundable booking, mores the pity. I want an urgent and immediate response.
    23 November 2016|
    Answer Show all 3 answers
    Response from WhitbreadHotels | Property representative |
    Hi there I'm sorry to read that you're unhappy. Please contact our Guest Relations team on 0333 003 0025 and the team will assist you further. Kind regards Elaine
    1
    Vote
    ThisIsMyOpinion2
    Anyone have a direct phone number for this hotel please? Urgently need it..... thanks in advance.
    22 November 2016|
    Answer Show all 2 answers
    Response from WhitbreadHotels | Property representative |
    Hi there You can give the team a call on 0333 777 3963 (# Option) and they'll assist. I hope this helps. Samantha
    1
    Vote
    Room Tips
    "Ask for a room not on the main road, traffic very noisy!!"
    Read review
    "Avoid Room 22 and the other rooms in the same position on other floors"
    Read review
    "No lift so bear this in mind if you have mobility difficulties."
    Read review
    "Dont have rooms on the top floor"
    Read review