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NH Mexico City Valle Dorado

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398 Reviews from our TripAdvisor Community

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There are newer reviews for NH Mexico City Valle Dorado
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Showing 117: English reviews
Lake Forest, Illinois
Reviewed 2 April 2016 via mobile

We had some difficulty on check - in as they did not seem to have any room available at 1:00 PM. I spoke with the General Manager who was neither particularly concerned nor pleasant. The entire hotel is very average and probably rates 3 stars. I have stayed here four times as I come to this area regularly on business....

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Helpful?
Thank Magexport
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest We appreciate your time and your comments about our hotel NH Valle Dorado. I must tell you that the time of delivery of the rooms is at 15:00 and not 13:00 as you request it. When we have available rooms in advance we can give them to our guests; this time it was not possible because the night...

Elkhart, Indiana
Reviewed 22 March 2016

This was my third visit to this NH hotel. I have enjoyed my stay every time, staff is excellent, rooms are clean and the beds are very comfortable. I also like the Valle Dorado because it is attached to a nice shopping center with restaurants, clubs, shops and even a Starbucks. I will stay there again when I visit Mexico...

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Helpful?
Thank rm19476
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really appreciate for your comments about us. My team and I are proud to note that a guest has been satisfied . We will continue working hard knowing that we will have the opportunity to serve you again. Cordially

London, United Kingdom
Reviewed 5 March 2016 via mobile

Have stayed in a few NH hotels in Europe and this one was okay, but let down by poor bar and service. Arrived mid evening and popped into bar for a drink and snacks. Bar was soulless, waited around for a while and no bar staff. They eventually appeared and got drinks but no menu and when nearly finished a...

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Helpful?
Thank Huw C
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest : Thank you for sharing your experience with us , of course I take note to ensure it´s not repeated in the future, I gathered my team of F&B and front desk , I have notified and with great responsibility we handle this better 100 % We hope to have the opportunity to show our improvement on your...

Columbus, Ohio
Reviewed 3 March 2016

The NH Dorado is a great place to stay for those visiting the western side of Mexico City. Hotel service is execellent, overall food was good quality with an outstanding breakfast buffet. The convience of being in the mall and the shops and entertainment makes evenings more enjoyable.

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Helpful?
Thank L3896PVsama
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: Thanks for sharing about your experience with us, we really happy to be part of your satisfaction. In nH we want to be the best even not being the bigger. We hope to be your host in your next trip to México City. Cordially

Toronto, Canada
Reviewed 20 January 2016

This hotel is located in a nice shopping mall, still quite and safe. very clean, high end amenities, and a service second to none. The restaurant is nice, the good is good not yet superb. Excellent for business travelers

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Helpful?
Thank marioo936
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really appreciate your comments about our hotel and our service. In nH we´re proud to serve others and we´re so happy to know that you had a good experience with us. We hope to be your hosts in your next trip to México City, it will be a pleasure to see you again. Cordially

Milton Keynes
Reviewed 18 January 2016

Inadequate heating in Mexico's (relatively) chilly winter months. I checked in on 16 January. There was no heating in the hotel. I was provided with a barely adequate oil filled electric radiator for my room My room was on floor one, very close to the mezzanine of the adjoin shopping mall, where, a wedding party started with very loud music...

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Helpful?
Thank milstead01
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Guest : Thank you very much for sharing , for our team is essential to know where we can improve. I'm terribly sorry that because of cold weather you not had a pleasant stay. In this part of Mexico the heating is not necessary and we solve the problem regularly with portable heaters that the average of our guests...

Reviewed 16 January 2016

Spent three nights at the NH Valle Dorado whilst on business in Mexico City. The service was very good, the restaurant offered a variety of dishes and the room was spacious and clean. The overall infrastructure of the hotel was excellent. I used the fitness room even though a bit small, but it was clean and had updated running machines....

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Helpful?
Thank Karim G
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: Thanks a lot for share your comments with us. In nH we're obsessed to by offering memorable experiences and we're proud to know that how well you've spent with us. we hope to have the opportunity to be your hosts again, Cordially

dublin
Reviewed 13 January 2016 via mobile

This is a great little find of a hotel which is actually in the satellite area of Mexico City about a 20 min drive ( if no traffic jams ) in to the city and is located through the shopping mall , Great sized rooms , very modern ,very comfy bed , excellent shower and well stocked , Staff where...

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Helpful?
Thank aj72Dublin
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really appreciate for your comments, we´re very proud to achieve your total satisfaction. In nH we're obssesed to give memorable experiencies and after read comments like yours we know that all the team are in the right track We hope to be your hosts in your next trip to México City, I mean this area of the...

Irving, Texas
Reviewed 5 January 2016

The hotel's staff is friendly and always tries to make one's stay an enjoyable experience. We always spend our Christmas vacation in this hotel because of its service, location and value. It is very convenient for my wife and I since both our families and in-laws live 5-10 minutes away which means we can spend more time with them and...

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Helpful?
Thank alfredob72
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Guest We appreciate your opinion about our hotel and our team, in nH Hotel group we are obsessed to offer memorable experiences and certainly attentive and helpful team help achieve We look forward to be your hosts again Cordially

Schaumburg, Illinois
Reviewed 30 December 2015

This Hotel is very convienent and I have made the NH my stay of choice when I am in Tlalnepantla, Mexico. Not only is the hotel very nice, their managers are the best in the business!! I can't thank them enough for helping me coordinate a meeting we had and made arrangements very easy!!

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Helpful?
Thank Rosie M
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We are proud to know that NH Hotel Group we once more provide a memorable experience. Thank you very much for sharing your feelings towards our NH Valle Dorado and our team, We will continue to work hard to bring him home again I hope someday we can get when you think about traveling for leisure or business...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The four-star NH Mexico City Valle Dorado hotel is located on the northern edge of Mexico City, ideally situated near major commercial centers, such as Mundo E, Plaza Satellite and Outlet Norte shopping malls, as well as major international companies, industrial parks, and cultural and archeological attractions. ... more   less 

Additional Information about NH Mexico City Valle Dorado

Address: Manuel A. Camacho 3130, Tlalnepantla 54020, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Tlalnepantla
Price Range: ₹ 3,335 - ₹ 7,215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Mexico City Valle Dorado 3.5*
Number of rooms: 130
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from NH Mexico City Valle Dorado staff and other travellers.
3 questions
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San Antonio, Texas

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Questions? Get answers from NH Mexico City Valle Dorado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the highway is better”
 of 5 bubbles theheat25, 13 Jul 2016 | Read review
“Ask for floors 5 or 6.”
 of 5 bubbles KatzenF, 11 Sep 2015 | Read review
“420/421/422/520/521/522 all good rooms with fair wi-fi reception. The higher the floor the less noise you get from the street. If you like to get sunshine into your room, pick even numbered rooms, facing Mexico City, they're also slightly more quiet than the other side.”
 of 5 bubbles slabystr, 30 Jun 2015 | Read review
“the rooms overlooking the high level road can be noisy”
 of 5 bubbles cgparry, 6 May 2015 | Read review
“Upper floors, with less street noice”
 of 5 bubbles Mysteryshoper, 28 Feb 2015 | Read review
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