Overall, quality services offered. However, they are a bit slow on their services. I would recommend anyone to this place if you are not in a hurry. The place has a good, conducive environment and a great lake view.
Poor service. Very nice and serene area.however there are only two waiters deployed to attend customers. One waits for too long to get service.i think you should improve on this. Nice food.also should reserve silent area for customers who do not go along with the loud music
We visited for a swim and meet the guide asked him if we could at the lake said nop. He told us there is another lake that we can but told him my white guy is a good swimmer he doesn't need any guide for swimming he called some guy who guides at the lake rock beach but said we we don't need the guy. We decided to walk and saw this public area with alot of young guys talked to some local guys and walked towards the abandoned lake. My white guy said hello and asked if one can swim at the lake they said yes so he went inside the lake just like others. After the swim it was getting late so we decided to leave and some guy said he was sent by the pool guide at Rock resort where we went for a swim demanding money for the swim. Those guys surrounded us threatening us that we have to pay him or we are not gonna leave. They talked in swahili saying lazima mzungu atuachie kakitu saying am not letting the mzungu tip them. I couldnt imagine what could have happened to him if he was alone plus rock beach resorts manages the big lake we couldn't connect how the guy followed us he had never seen us before. Thus it's a treat to white traveller's be warned of this place. They will follow you from the resort to nearby places to con or rub you.…
I have visited many times at Rock Beach Resort. It was very impressive and attractive place in all over Kenya. I have recommend many friends to visit and stay to Rock Beach Resort with family and friends.
Pathetic and awful reception. Demotivated staff that just gazed at us as they had their lunch. Unkempt lawns!!! We asked whether we can get choma and the answer was we only roast over the weekends. Asked for kienyeji chicken nothing. We left frustrated
1.Rude demotivated staff 2.Resort is unkempt and filthy 3.Resort manager is an ego manic and rude. 4.If you are a lover of diarrhoea and gastroenteritis,please eat their food How such a place is still operating god knows how