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I have become a regular user of holiday inn either through the express chain or the normal ones and this one by far was the worst one I have been in.
I was gratefully changed from a twin bed to a double upon arrival but...More
After gaining some business in the area I decided to stay at the holiday Inn Maidstone due to two reasons.
Ist the location relative to the business which was literally 5 mins away .
2nd Its a holiday Inn so with that comes the expectation...More
Thank Jon H
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 3 May 2017
Dear Jon H
Thank you for taking the time to write such a positive review. I'm so glad we lived up to your expectations and you enjoyed your stay. We look forward to welcoming you back again soon.
This holiday inn is not quite on a par with the other ones I've visited, and I've visited a lot.
Make sure you specify ground floor if your walking is not that good, as there are stairs, 3 flights, with no luggage lift.
Thank Andrew H
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 3 days ago
Dear Andrew H
Thank you for taking the time to review your stay. I'm sincerely sorry we were not on par with others that you have visited during your stay. We do take all feedback seriously and will be addressing the issues you mention and...More
We stayed for two nights on what are probably the hottest nights of the year so far. The air conditioning in the room worked and responded to the thermostatic controller. That was great because I find so many hotels unbearably hot as soon as the...More
Thank mr a
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 6 days ago
Dear mr a
Thank you for your review. I'm so glad we were able to help keep you cool during your stay. Our air conditioning in the hotel is a great bonus. I'm really sorry you felt the hotel is in desperate need of renovation,...More
We came here on our return after a weeks holiday in the Netherlands.
The location is just off the motorway, easy to find, not noisy although you can hear the motorway (we are from an extremely quiet part of Devon) and felt quite safe.
1 Thank Sam K
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 2 weeks ago
Dear Sam K
Thank you for taking the time to review your stay a the hotel. I am sincerely sorry that the service you experienced was clearly not up to our usual standard at breakfast We do take all feedback seriously and will be retraining...More
US$ 87 - US$ 196 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United Kingdom >
Sevenoaks District >
Also Known As
Holiday Inn Maidstone - Sevenoaks Hotel Wrotham Heath ,