Twin Hotel Galapagos
Barrio Los Tuneles Puerto Ayora, Bellavista 200350 Ecuador
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About
Location
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Eco-Hotel Twin Hotel Galapagos welcome you in the highest comfortable balcony suites and terrace deluxe rooms where you will spend memorable moments. Our guests relish cozy, privacy, and outstanding service in the middle of the endemic forest.
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Property amenities
Free parking
Free internet
Pool
Yoga room
Free breakfast
Bicycles available
Boating
Babysitting
Electric vehicle charging station
Car park
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Shallow end in pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Diving
Hiking
Snorkelling
Bicycle tours
Evening entertainment
Fishing
Patio
Walking tours
Books, DVDs, music for children
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Mosquito net
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Air purifier
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Japanese
Location
70Reviews0Q+A4Room tips
Reviews
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Booked for 2 nights and 3 days . Owner was responsive over emails and chat . They try to upswell a lot of tours and just ignore . Pros Place is out of the city 6 miles , so silent Breakfast ok Cons All activities happen in the town which is 6 miles away. So prepare to shell out 5 bucks each way per one way trip No places to eat near this hotel , this is the only building We bought 2 tours and both turned out disastrous. They don’t coordinate with actual guides and show different brochures than the actual trip . I can call it cheating without hesitation. Find trips in town Work out with cabs directly as the cabs called by hotel are sleazy and upsell and demand more than agreed upon There are 100s in puerto ayora and pick one instead of spending time and money here
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Ordoñez, Propietario at Twin Hotel Galápagos
Responded 23 Jan 2023
Dear Deepak, I am sorry for your comments, from Twin Hotel, it makes us stronger, because we love this place, and we are happy to serve our passengers, and it was our purpose that you always feel good, a thousand apologies for everything, when you want to know a place you have to invest, taxis are not a problem when you want to enjoy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent 3 nights at this quaint hotel. Delicious fresh food, lovely pool, and help service. People were friendly. Simple and cheap taxi into Puerto Aorya. John makes the best fresh salads and grilled fish.
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Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip: Fresh, organic vegetables and greasy fish
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Ordoñez, Propietario at Twin Hotel Galápagos
Responded 14 Sep 2020
My dear Discover584529, it is an immense happiness to hear from you and how pleased you are in our service. Taking advantage of the moment, I allow myself to reiterate the fundamentals of the Twin Lodge Galapagos ecological hotel: a self-sustaining Lodge, friendly with nature, that seeks to preserve the flora and fauna of the Galapagos Islands for future generations. It is an ideal space for visitors like you who seek peace, tranquility and comfort after the excursion to the islands, surrounded by a subtropical volcanic cloud forest. Our warm staff tries to create unforgettable moments during your trip to the last paradise. A big hug for everyone Jose Ordoñez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Martha and I live in the Southwest United States and stayed at Twin Lodge in January of 2020 We were very pleased with our choice. This ecolodge has a garden atmosphere. Our room was clean and comfortable. Puerto Ayora is not within walking distance but the staff will arrange for a taxi. Transportation to and from the airport is also readily available. The assistant manager, George, is fluent in English and studied in the USA. He and the staff were very friendly. When we indicated we would enjoy talking with him we had a long and interesting conversation. Other staff spoke lesser levels of English but communication was no problem. Because the lodge produces its own ingredients for the restaurant, the food was tasty, fresh and served in a lovely covered patio. We were not restricted to a menu. The chef simply asked what we would like to eat and prepared whatever dish we asked for. Similarly, the rest of the staff was anxious to do whatever they could to make our stay enjoyable. They were not intrusive but rather easily available. The staff was very proud of their sustainable farming practices and gave us a nice tour. There are places closer to Puerto Ayora in urban settings but we preferred the homey environment and natural setting that Twin Lodge provided.…
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from gettravelgalapagos, Director de Relaciones con Clientes at Twin Hotel Galápagos
Responded 19 Feb 2020
Dear Martha, reading your commentaries makes us so happy. We are very grateful for choose our services too. As I noticed you when I welcome you in our hotel, the Eco-Hotel Twin Lodge Galápagos is design to the guests who seeks intimate contact with the luscious nature. It is also my pleasure to remind that the Hotel looks to preserve the Galápagos Islands environment to the future generations. It is a perfect place in order to rest in the comfortable and cozy suites and rooms after the island’s excursions surrounded by the lush tropical mist forest of the Santa Cruz Island and by the variety of organic gardens. Our guests relish outstanding service, so our staff looks to create memorable moments on the travelers journey to the last paradise. I am appreciated that you liked our exquisite menu which is prepared with fresh ingredients from our gardens. I hope your couple John Miller and all family are being blessed. I and all staff of the Hotel are sending to you kindest hug. Jorge (George) Caisabanda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an authentic stay in the Galapagos upcountry that emphasizes simplicity, nature, and natural resources. Surrounded in a lush green tropical setting while still being only 15 minutes away from town by car, you’ll enjoy the peace and tranquility of nature with easy access to everything. The staff does everything to ensure that you enjoy your visit with their focus on hospitality. Rooms are spacious and comfortable but do not seek out luxury here. Instead you connect to what’s important while enjoying the freshest breakfast breads, eggs, fruits, juices, and coffee (most grown onsite). We also had them arrange our tours and other meals and it was a fantastic experience knowing that everything was taken care for you. Expect authentic, spacious, and rustic accommodations that allow you to enjoy nature itself.…
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TwinLodgeGalapagos, Propietario at Twin Hotel Galápagos
Responded 9 Jan 2020
Dear Abhijit Pal, The Eco-Hotel Twin Lodge Galapagos, all staff and partners who had the pleasure of meeting all your family during your trip in the Galápagos Islands are very grateful for lodging in our Eco-Hotel and for visiting the Enchanted Islands. We are so grateful to you for appreciating our services and happy that you liked teeming wildlife. We hope to welcome you next time at our sustainable hotel and in our endemic islands. We wish you a lot of blesses a long your live. Sincerely, José Ordoñez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is absolutely beautiful. It is surrounded by orange trees, banana plants and pineaples. Rooms are spacious, nice and clean with balcony. Also beds are very comfy. You will get large breakfast with fresh fruit directly from the garden. It is located 5 km from the Puerto Ayora so you need short taxi ride ($5) or take a local bus (50c). On hot days you can take a dip in the pool, relax in hammock and enjoy the serenity of the place. If you are looking for more night life (restaurants, bars or shops) you might be better staying directly in Puerto Ayora though. Staff doesn't speak much English but is very helpful. If you need something do not hesitate to ask (or use gestures 😊) Overall very nice place where you can relax.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TwinLodgeGalapagos, Propietario at Twin Hotel Galápagos
Responded 16 Aug 2019
Dear Mrs. Barbara, beautiful your comment, we are always to serve our passengers with love, you are the faithful bearer of the truth at Twin Lodge, there will always be a place for you, your family and friends, a hug in the distance we miss you, greetings to Lucas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Took the ferry back form Isabella and needed a place to stay for the night before returning to the airport in the morning. PROS: Nice large suite with two rooms (nice for families), albeit basic and a little stark. Clean. Airy with the windows open. On site staff happily arranged transport for us to ferry. Off the beaten path. Less expensive than in town digs. CONS: Ran out of food for breakfast (AND DINNER) when a large party ate just before we arrived in the dining area. Billing is handled off-site by a mysterious owner/manager and making transactions and verifying booking details was difficult. Off the beaten path - Close to turtle ranch, lava tunnels, and lush vegetation but NOT to restaurants, shops, beaches, or banks. Liked it, didn't love it. More like 3.5 stars for me.…
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TwinLodgeGalapagos, Propietario at Twin Hotel Galápagos
Responded 13 Mar 2019
Dear Jewelduck, thank you very much for remembering Twin Lodge Galapagos, for us your visit was very interesting, and we do our best to give you an equal service for all our passengers, we are here to serve you, with the best prices with unique discounts, since the business It is familiar, we are close to all that characterizes us of the other lodging establishments, we have enough vegetation in our place and the surroundings, the place is all the property is big but the collection was inside the establishment in the business offices, we kindly asked we apologize for our natural places, in harmony with nature
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Twin Lodge was great. It is a perfect place to stay if you want to relax. We were upgraded to a suite and it was large, comfortable and very clean. The place is out in the country, therefore, it is a little out of the way from town (Puerto Ayora), about a 10 to 15 minute drive. But, being out of the hustle and bustle was worth it. The best thing was the staff, Esperanza (the owner) is an absolute gem. She truly treated us like we were family and her daughter Maria Jesus, took time and spent our whole first day showing us around. Esperanza would help us book all our tours. The breakfast was very good and substantial, we were good until dinner time and it was served up by Eliseo, the caretaker and kitchen staff. He was absolutely great and very helpful. I highly recommend Twin Lodge Galapagos.…
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Date of stay: December 2018Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: All rooms have views to tropical landscape
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TwinLodgeGalapagos, Propietario at Twin Hotel Galápagos
Responded 13 Mar 2019
Dear Rrodasvm, thank you very much for remembering Twin Lodge Galapagos, for us your visit was very interesting, and we do our best to give you a personalized service, the same for all our passengers, we are here to serve you, with the best prices with unique discounts, that the business is familiar, we are close to all that characterizes us of other lodging establishments, we have enough vegetation in our place and the surroundings, we are 10 minutes from Puerto Ayora by car and an hour's walk from the Lodge to Puerto Ayora .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are extremely big and beautiful.Beds are pretty comfortable.Breakfast choice is large and delightful.Interior design is ecologic.Healthy Fresh fruit juices are amazing.Garden ambience is exactly a heaven.First time in my life witnessed coffee beans, pineapple plant and different type of fruits.It is filled up with different colorful flowers too.I fell in love...Employees are superb.They are all helpful and attentive.SPECIAL THANX FOR JOSE.HIGHTLY RECCOMENDED!!
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Date of stay: February 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TwinLodgeGalapagos, Propietario at Twin Hotel Galápagos
Responded 13 Mar 2019
Dear TavellerCan, thank you very much for remembering Twin Lodge Galapagos, for us your visit was very interesting, and we do our best to give you a personalized service, the same for all our passengers, we are here to serve you, with the best prices with unique discounts, that the business is familiar, we are close to all that characterizes us of other lodging establishments, we have enough vegetation in our place and the surroundings, we are 10 minutes from Puerto Ayora by car and one hour walking from the Lodge to Puerto Ayora, we are very happy to know that we meet your expectations, and we always want to do better for the next opportunity, we are waiting for you, with a lot of love.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had high hopes for the Twin Lodge due to all of the rave reviews here on Trip Advisor. What a disappointment! The ratings are completely off on this one. While the property is pretty and well landscaped and the room acceptable, I cannot recommend this place. I would have left after 1 day if I hadn't paid for the entire 8 nights in advance. Here are the problems: 1. The owner leaves the property in the hands of a 21 year old kid who serves as the cook, maintenance man, and manager. Although this kid tries, this job is way to big for him. 2. Eating a meal here other than breakfast (which is basic but OK if the bread isn't stale) is problematic. Usually no lights are on in the kitchen and the dining room is mostly empty and dark at night, After noticing that no one was in the kitchen and waiting a half hour the first day for a meal that I ordered several hours earlier, I gave up and asked for fruit for dinner or ate in town. You know the old saying, if nothing is cooking in the kitchen, nothing is cooking! You need to add $10 @ day to your hotel costs because the hotel is 15 minutes from town and you basically have to go into town in order to eat. 3. When I asked for a receipt for a tour I booked, I was told they don't give them. After an unpleasant conversation with the owner about how unprofessional it is to take my money and not give me a receipt and he finally gave me one. 4. They seemed to have misplaced my key and then it turned out that my room was unlocked. So someone had been in there. I had been in the room since it had been cleaned earlier that day and locked the room. When I confronted the manager on this and told him that I didn't like the fact that my room was unlocked he said, it was safe and not to worry about it. Fortunately, nothing seemed amiss but it still created a complete lack of trust. 5. On the afternoon I returned from a tour booked by the hotel, the first thing the kid in charge said to me was not, "How was it? Did you enjoy the tour?" but " You need to pay $160 for Friday's tour". 6. Although they say they take credit cards, there is always an excuse not to take them. On the last day, it was “the machine was broken”. Although it appeared that it was because the owner didn’t want to come by to do the transaction. One day there was no water in the room. I asked for a taxi at a certain time to get to town for a tour and it was 20 minutes late. The wifi was iffy. All in all, this was not a pleasant hotel experience. Do yourself a favor. Stay anywhere but here.…
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Date of stay: February 2018Trip type: Travelled solo
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TwinLodgeGalapagos, Propietario at Twin Hotel Galápagos
Responded 13 Mar 2019
Dear Taosharon, thank you very much for agreeing to Twin Lodge Galapagos, for us a very interesting trip, and our best service for a personalized service, for all our clients, we are here to serve you, with the best prices with the discounts, since the business is family, we are close to all that we agree that we are in a place and the surroundings, we are 10 minutes from Puerto Ayora in the car an hour walking from the Lodge to Puerto Ayora, We can not stop wanting to reach an agency that allow us a visit, to help us pay in cash, our staff works by weekly shifts, so the child who attended was kindly on duty, in Galápagos we have What's new? What to do? You swim during your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night after staying down by the water. This was a gem of a find!!! The rooms were beautiful and water pressure for shower was great. The owner/manager was so so so friendly and accommodating it was so nice after the previous few days. If you get a chance to eat dinner here, there is no menu, but the food is hands down the best on the entire island. It was our 12th meal of the trip here and it was hands down the best after all the bad food in the bigger city. If you want a place off the beaten path, this is a steal!!
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Date of stay: January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TwinLodgeGalapagos, Manager at Twin Hotel Galápagos
Responded 27 Jan 2018
Thank you so much for your comment, our pleasure to serve you, we hope you come back
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$82 - $128 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorGalapagos IslandsSanta CruzBellavista
NUMBER OF ROOMS
15
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Frequently Asked Questions about Twin Hotel Galápagos
Which popular attractions are close to Twin Hotel Galápagos?
Nearby attractions include Rancho Primicias (5.7 km), Santa Cruz Fish Market (5.8 km), and Las Grietas (7.3 km).
What are some of the property amenities at Twin Hotel Galápagos?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Twin Hotel Galápagos?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Twin Hotel Galápagos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Twin Hotel Galápagos?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Twin Hotel Galápagos?
Conveniently located restaurants include FraFre GastroBar, TJ Restaurant, and 1835 Coffee Lab.
Are there opportunities to exercise at Twin Hotel Galápagos?
Yes, guests have access to a pool and a yoga room during their stay.
Does Twin Hotel Galápagos have airport transportation?
Yes, Twin Hotel Galápagos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Twin Hotel Galápagos?
Yes, laundry service and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Twin Hotel Galápagos?
The staff speaks multiple languages, including English, Spanish, French, and Japanese.
Is Twin Hotel Galápagos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.