Hotel Twin Galapagos

Hotel Twin Galapagos

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Traveller (67)
Suite Familiar de 60 m², de 2 ambientes
Room & Suite (49)
Twin Hotel Galápagos
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About

4.5
#1 of 1 hotels in Bellavista
4.0 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Hotel Twin Galápagos. Nuestra misión es brindarle el mejor servicio personalizado en un ambiente cálido y familiar para que disfrute Galápagos en su estado natural. En nuestras habitaciones cómodas y bien equipadas El Hotel Twin Galápagos, situado en la isla de Santa Cruz, alberga un restaurante y ofrece 3 comidas diarias. Hay conexión WiFi gratuita. Las habitaciones tienen vistas a las montañas y cuentan con TV, caja fuerte, mesa de comedor, balcón, caja fuerte para ordenador portátil y baño privado con ducha y secador de pelo. El Hotel Twin Galápagos organiza un servicio de enlace con el aeropuerto y dispone de recepción 24 horas, instalaciones para reuniones, salón compartido, aparcamiento gratuito y mostrador de información turística. En los alrededores se puede montar en bicicleta, entre otras actividades. El Hotel Twin Galápagos, se encuentra a 35 km del aeropuerto de Baltra, a 7 km de la playa de Puerto Ayora, de la playa del Garrapatero. Los Túneles del Amor, formados por lava
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Property amenities
Free parking
Free internet
Pool
Yoga room
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Electric vehicle charging station
Car park
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Boating
Diving
Hiking
Snorkelling
Water sport equipment rentals
Bicycle tours
Evening entertainment
Fishing
Patio
Walking tours
Water park offsite
Board games / puzzles
Books, DVDs, music for children
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Full body massage
Neck massage
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Mosquito net
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Laundry service
Washing machine
Ironing service
Room features
Allergy-free room
Air purifier
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Languages Spoken
English, French, Spanish, Japanese
72Reviews0Q+A4Room tips
Traveller rating
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Detailed Reviews
John and Martha wrote a review Feb 2020
5 contributions
+1
5.0 of 5 bubbles
Martha and I live in the Southwest United States and stayed at Twin Lodge in January of 2020 We were very pleased with our choice. This ecolodge has a garden atmosphere. Our room was clean and comfortable. Puerto Ayora is not within walking distance but the staff will arrange for a taxi. Transportation to and from the airport is also readily available.

The assistant manager, George, is fluent in English and studied in the USA. He and the staff were very friendly. When we indicated we would enjoy talking with him we had a long and interesting conversation. Other staff spoke lesser levels of English but communication was no problem.

Because the lodge produces its own ingredients for the restaurant, the food was tasty, fresh and served in a lovely covered patio. We were not restricted to a menu. The chef simply asked what we would like to eat and prepared whatever dish we asked for. Similarly, the rest of the staff was anxious to do whatever they could to make our stay enjoyable. They were not intrusive but rather easily available. The staff was very proud of their sustainable farming practices and gave us a nice tour.

There are places closer to Puerto Ayora in urban settings but we preferred the homey environment and natural setting that Twin Lodge provided.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gettravelgalapagos, Director de Relaciones con Clientes at Hotel Twin Galapagos
Responded 19 Feb 2020
Dear Martha, reading your commentaries makes us so happy. We are very grateful for choose our services too. As I noticed you when I welcome you in our hotel, the Eco-Hotel Twin Lodge Galápagos is design to the guests who seeks intimate contact with the luscious nature. It is also my pleasure to remind that the Hotel looks to preserve the Galápagos Islands environment to the future generations. It is a perfect place in order to rest in the comfortable and cozy suites and rooms after the island’s excursions surrounded by the lush tropical mist forest of the Santa Cruz Island and by the variety of organic gardens. Our guests relish outstanding service, so our staff looks to create memorable moments on the travelers journey to the last paradise. I am appreciated that you liked our exquisite menu which is prepared with fresh ingredients from our gardens. I hope your couple John Miller and all family are being blessed. I and all staff of the Hotel are sending to you kindest hug. Jorge (George) Caisabanda
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Abhijit P wrote a review Jan 2020
Ka'anapali, Hawaii5 contributions1 helpful vote
5.0 of 5 bubbles
This is an authentic stay in the Galapagos upcountry that emphasizes simplicity, nature, and natural resources. Surrounded in a lush green tropical setting while still being only 15 minutes away from town by car, you’ll enjoy the peace and tranquility of nature with easy access to everything. The staff does everything to ensure that you enjoy your visit with their focus on hospitality. Rooms are spacious and comfortable but do not seek out luxury here. Instead you connect to what’s important while enjoying the freshest breakfast breads, eggs, fruits, juices, and coffee (most grown onsite). We also had them arrange our tours and other meals and it was a fantastic experience knowing that everything was taken care for you. Expect authentic, spacious, and rustic accommodations that allow you to enjoy nature itself.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TwinLodgeGalapagos, Propietario at Hotel Twin Galapagos
Responded 9 Jan 2020
Dear Abhijit Pal, The Eco-Hotel Twin Lodge Galapagos, all staff and partners who had the pleasure of meeting all your family during your trip in the Galápagos Islands are very grateful for lodging in our Eco-Hotel and for visiting the Enchanted Islands. We are so grateful to you for appreciating our services and happy that you liked teeming wildlife. We hope to welcome you next time at our sustainable hotel and in our endemic islands. We wish you a lot of blesses a long your live. Sincerely, José Ordoñez
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Deborah G wrote a review Mar 2020
2 contributions1 helpful vote
4.0 of 5 bubbles
Spent 3 nights at this quaint hotel. Delicious fresh food, lovely pool, and help service. People were friendly. Simple and cheap taxi into Puerto Aorya. John makes the best fresh salads and grilled fish.
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Date of stay: March 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Fresh, organic vegetables and greasy fish
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from José Ordoñez, Propietario at Hotel Twin Galapagos
Responded 14 Sept 2020
My dear Discover584529, it is an immense happiness to hear from you and how pleased you are in our service. Taking advantage of the moment, I allow myself to reiterate the fundamentals of the Twin Lodge Galapagos ecological hotel: a self-sustaining Lodge, friendly with nature, that seeks to preserve the flora and fauna of the Galapagos Islands for future generations. It is an ideal space for visitors like you who seek peace, tranquility and comfort after the excursion to the islands, surrounded by a subtropical volcanic cloud forest. Our warm staff tries to create unforgettable moments during your trip to the last paradise. A big hug for everyone Jose Ordoñez
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ddpande wrote a review Jan 2023
Bangalore District, India25 contributions4 helpful votes
1.0 of 5 bubbles
Booked for 2 nights and 3 days . Owner was responsive over emails and chat . They try to upswell a lot of tours and just ignore .

Pros

Place is out of the city 6 miles , so silent
Breakfast ok

Cons

All activities happen in the town which is 6 miles away. So prepare to shell out 5 bucks each way per one way trip

No places to eat near this hotel , this is the only building

We bought 2 tours and both turned out disastrous. They don’t coordinate with actual guides and show different brochures than the actual trip . I can call it cheating without hesitation. Find trips in town

Work out with cabs directly as the cabs called by hotel are sleazy and upsell and demand more than agreed upon

There are 100s in puerto ayora and pick one instead of spending time and money here
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from José Ordoñez, Propietario at Hotel Twin Galapagos
Responded 23 Jan 2023
Dear Deepak, I am sorry for your comments, from Twin Hotel, it makes us stronger, because we love this place, and we are happy to serve our passengers, and it was our purpose that you always feel good, a thousand apologies for everything, when you want to know a place you have to invest, taxis are not a problem when you want to enjoy
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Taosharon wrote a review Feb 2018
New York City, New York89 contributions80 helpful votes
2.0 of 5 bubbles
I had high hopes for the Twin Lodge due to all of the rave reviews here on Trip Advisor. What a disappointment! The ratings are completely off on this one. While the property is pretty and well landscaped and the room acceptable, I cannot recommend this place. I would have left after 1 day if I hadn't paid for the entire 8 nights in advance.

Here are the problems:
1. The owner leaves the property in the hands of a 21 year old kid who serves as the cook, maintenance man, and manager. Although this kid tries, this job is way to big for him.

2. Eating a meal here other than breakfast (which is basic but OK if the bread isn't stale) is problematic. Usually no lights are on in the kitchen and the dining room is mostly empty and dark at night, After noticing that no one was in the kitchen and waiting a half hour the first day for a meal that I ordered several hours earlier, I gave up and asked for fruit for dinner or ate in town. You know the old saying, if nothing is cooking in the kitchen, nothing is cooking! You need to add $10 @ day to your hotel costs because the hotel is 15 minutes from town and you basically have to go into town in order to eat.

3. When I asked for a receipt for a tour I booked, I was told they don't give them. After an unpleasant conversation with the owner about how unprofessional it is to take my money and not give me a receipt and he finally gave me one.

4. They seemed to have misplaced my key and then it turned out that my room was unlocked. So someone had been in there. I had been in the room since it had been cleaned earlier that day and locked the room. When I confronted the manager on this and told him that I didn't like the fact that my room was unlocked he said, it was safe and not to worry about it. Fortunately, nothing seemed amiss but it still created a complete lack of trust.

5. On the afternoon I returned from a tour booked by the hotel, the first thing the kid in charge said to me was not, "How was it? Did you enjoy the tour?" but " You need to pay $160 for Friday's tour".

6. Although they say they take credit cards, there is always an excuse not to take them. On the last day, it was “the machine was broken”. Although it appeared that it was because the owner didn’t want to come by to do the transaction.

One day there was no water in the room. I asked for a taxi at a certain time to get to town for a tour and it was 20 minutes late. The wifi was iffy.

All in all, this was not a pleasant hotel experience. Do yourself a favor. Stay anywhere but here.
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Date of stay: February 2018
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TwinLodgeGalapagos, Propietario at Hotel Twin Galapagos
Responded 13 Mar 2019
Dear Taosharon, thank you very much for agreeing to Twin Lodge Galapagos, for us a very interesting trip, and our best service for a personalized service, for all our clients, we are here to serve you, with the best prices with the discounts, since the business is family, we are close to all that we agree that we are in a place and the surroundings, we are 10 minutes from Puerto Ayora in the car an hour walking from the Lodge to Puerto Ayora, We can not stop wanting to reach an agency that allow us a visit, to help us pay in cash, our staff works by weekly shifts, so the child who attended was kindly on duty, in Galápagos we have What's new? What to do? You swim during your stay.
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roland_marzuoli wrote a review Jan 2015
Paris, France3 contributions4 helpful votes
4.0 of 5 bubbles
Our stay in "Twin Eco Suites Galapagos" was a real pleasure. The hotel is small and in the countryside at approx 1 km from the center of the Bellavista village. The rooms are simple but spacious, clean, and surrounded by magnificent vegetation and garden. Of course the downside of this quiet and relax location is that you are at approx 7 km from Puerto Ayora, but the owners will call a taxi anytime you need it (and you will be charged the true cost of the ride, not the tourist one), or they will lend you some bicycles for free (It is easy to ride downhill to Puerto Ayora. To return uphill to the hotel you can take a taxi, all taxis are pick-ups so they can take your bicycle on their platform).
It is owned and run by a family. They are really nice persons who will do anything to accomodate your stay and help you. They speak only spanish but if you don't you will still be able to discuss with them in front of their computer using Google translator.
You can have a lunch or diner at the hotel. Hot water is supplied (sometimes you might need to wait a few minutes to get it). One thing to mention is the need to close the windows at night to avoid being woken up at 5:30 am by the nearby rooster !
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Date of stay: January 2015
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TWINSUITES, Manager at Hotel Twin Galapagos
Responded 16 Jan 2018
Thank you for your comment was a pleasure to serve you.
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3Guapastravel wrote a review Jan 2014
Los Angeles, California377 contributions119 helpful votes
5.0 of 5 bubbles
Twin Suites is an awesome hotel . Every day they give you or your family a homemade juice from their gardens !! Rooms are very clean and spacious !! Owners are very nice !! Not in city center( Puerto Ayora ) but a short $4.00cab ride away. Owners are very hospitable and kind.
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Date of stay: January 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TWINSUITES, Manager at Hotel Twin Galapagos
Responded 16 Jan 2018
Thank you for visit us!
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LarissaLacombe wrote a review Sept 2013
Seoul, South Korea94 contributions80 helpful votes
5.0 of 5 bubbles
The hotel has a very pleasant familiar atmosphere and the service is excellent. The owners are very professional and very kind, they helped in everything we needed. The cook is amazind and her meals tasted better than some of the restaurants we tried in Puerto Ayora. The ecosuites, though quite simple, are confortable and very well taken care of. The only thing to be aware of is the location. As it is not very close to Puerto Ayora, it is necessary to take a taxi (5 to 10 minutes) to go to town. But it is the perfect place to rest and relax!
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Date of stay: August 2013
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TWINSUITES, Manager at Hotel Twin Galapagos
Responded 16 Jan 2018
We are happy you liked!
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P1er wrote a review Aug 2016
Texas19 contributions17 helpful votes
3.0 of 5 bubbles
We stayed a few nights at this relatively new lodge about 10 minutes from the main center of Puerto Ayora. (If you like to walk to a restaurant for dinner at night and see the souvenir shops you might as well stay in P. Ayora.
The rooms are nice, modern woody decor, small kitchenette, comfortable and spacious rooms with hot water and a good, filling breakfast. They have bikes to rent which we took all the way to Tortuga Bay. The staff is very friendly and accommodating. They will call a taxi for you when needed.
Whatever is offered, be it a bottle of beer or a soda, you did not specifically ask for, be assured you will be charged for it.
Laundry service is available but more expensive than anywhere else in the islands.
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Date of stay: July 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TwinLodgeGalapagos, Propietario at Hotel Twin Galapagos
Responded 13 Mar 2019
Dear P1er, thank you very much for remembering Twin Lodge Galapagos, for us your visit was very interesting, and we do our best to give you a personalized service, the same for all our passengers, we are here to serve you, with the best prices with unique discounts, that the business is familiar, we are close to all that characterizes us of other lodging establishments, we have enough vegetation in our place and the surroundings, we are 10 minutes from Puerto Ayora by car and one hour walking from the Lodge to Puerto Ayora, we are very happy to know that we meet your expectations, and we always want to do better for the next opportunity, we are waiting for you, with a lot of love.
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mrobpar wrote a review Feb 2016
A Coruna Province, Spain5 contributions2 helpful votes
5.0 of 5 bubbles
It was a very familar and quiet place, run by sweet people that were willing to help you at everything they could . Just have to add a comment about the food they served, all home made, with vegetables and fruits of their own garden, and, summaring it, excellent. they are there even to prepare you an special herbal tea to stomach deseases (that worked wonderfully) and offer you a massage with their own aloe vera if you burn your skin, as well as other natural remedies for menor health issues. It´s a little bit far (just five minutes by car) from the activities and puerto ayora, but the place couldnt be better, specially talking about the weather: up there there were a few ºC less so it was more confortable and possible to sleep at nights! the building its awesome too, giving you the feelling you are in a tree house all over a rainforest. Kind and wonderful people, good place, excellent food and... something in the air that will make you feel as you were home! (AND WIFI!)
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Review collected in partnership with this hotel
Date of stay: November 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TWINSUITES, Manager at Hotel Twin Galapagos
Responded 16 Jan 2018
We are so happy you enjoyed your visit. Thank you for your comment
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Not the right property for you?
There are more places to choose from in the Bellavista area.
PRICE RANGE
₹5,432 - ₹7,605 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorGalapagos IslandsSanta CruzBellavista
NUMBER OF ROOMS
15
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL TWIN GALAPAGOS (Bellavista) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Twin Galapagos
Which popular attractions are close to Hotel Twin Galapagos?
Nearby attractions include Rancho Primicias (5.6 km), Santa Cruz Fish Market (5.7 km), and Las Grietas (7.2 km).
What are some of the property amenities at Hotel Twin Galapagos?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Twin Galapagos?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Hotel Twin Galapagos?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Twin Galapagos?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Twin Galapagos?
Conveniently located restaurants include FraFre GastroBar, TJ Restaurant, and 1835 Restaurant & Coffee.
Are there opportunities to exercise at Hotel Twin Galapagos?
Yes, guests have access to a pool and a yoga room during their stay.
Does Hotel Twin Galapagos have airport transportation?
Yes, Hotel Twin Galapagos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Twin Galapagos?
Yes, laundry service and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Hotel Twin Galapagos?
The staff speaks multiple languages, including English, Spanish, French, and Japanese.
Is Hotel Twin Galapagos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.