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Mercure Voronezh

Traveller (282)
Room & Suite (149)
Traveller (282)
Room & Suite (149)
Dining (15)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Other Russian
NTV
RTR
Channel 1
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
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Reviews & more
272Reviews
344Photos
5Q+A
0Room tips
Traveller rating
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For the second time I chose this Hotel during my family stay in Voronezh. Once again I was not disappointed. From the very well educated persons who welcomed us at the reception to the ladies in charge of the breakfast, everything was perfect. I warmly recommend this hotel for an
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Review collected in partnership with Accorhotels.com
Response from ValentinaF2169, Manager at Mercure Voronezh
Responded 20 Sep 2018
Dear Guest! We very much appreciate your comments regarding your stay at the Mercure Voronezh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also glad, that you have faced only positive emotions during your stay at our hotel. We wish you only positive travel experience and hope your next visit will be as pleasant as the previous one. Best regards, Valentina Filippenko, Assistant Front Office Manager.
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Ideal in every detail:
Location: in the very center of the city: good both for sightseeing and business trip.
Staff: very positive and attentive. Room service staff almost invisible, but rooms and halls are very clean.
Modern marine interiors, spacious rooms and bath.
Good qualit
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Response from Valentina F, Manager at Mercure Voronezh
Responded 21 Aug 2018
Dear Настя М! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you have enjoyed your stay and appreciated location, work of our staff, interior and filling of the room, private parking, breakfast and our two restaurants. We wish you only positive travel experience and hope to see you again soon for another magnificent journey with us!
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Professional, kind and helpfull english speaking staff
High standard rooms and facilities.
Location In Voronezh center is Perfect and parking of your car just outside the entrance.
Proces quite readonable
Really a place to recommend
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Response from Valentina F, Manager at Mercure Voronezh
Responded 2 Aug 2018
Dear 939bennyg! Thank you so much for such a positive review and high score after visiting Mercure Voronezh Centre. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. That is why opinion of our guests is so important. We are glad, that you have faced only positive emotions during your stay at our hotel. It is really nice that you have appreciated work of our staff, rooms, location and parking for our guests. Looking forward to seeing you again!
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Crazy receptionist didnt check in my wife, my baby and me!!
Because our baby was with separatle own passport and not with certificate of birth!!!
It is very ugly situation, so we left hotel and go to RAMADA hotel in Voronezh.
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Review collected in partnership with Accorhotels.com
Response from Valentina F, Manager at Mercure Voronezh
Responded 19 Jul 2018
Dear igorrunjic! Thank you for choosing Mercure Voronezh Centre and for the time spent on comments concerning the quality of service provided at our hotel. We are really sorry, that we could not offer you an accommodation in our hotel this time. Our receptionist acted according to Government Decision No. 1085 of 2015 on the provision of hotel services in the territory of the Russian Federation. We must not check in underage citizen of Russia without birth certificate. All offenses against this law can lead to huge fine on the hotel. Unfortunately, we are not in a position to control the observance of this Resolution by other hotels in Russia. We really hope for your understanding. Please allow me to express my sincerest apologies. We wish you only positive travel experience!
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All good,all the staff especially in reception desk were very nice,Russian Vietnamese receptionist Rosa,and one spoke good English girl,so helpful & nice,and pretty too.recommend their grill food,so yummy.
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Review collected in partnership with Accorhotels.com
Response from Valentina F, Manager at Mercure Voronezh
Responded 9 Jul 2018
Dear Thau! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. That is why your opinion is so important for us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad, that you have faced only positive emotions during your stay at our hotel. Looking forward to seeing you again!
Read more
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Милотаааа :о)
Завтрак в номер
Те самые волосы. Не мои :о(((
Чайник-чай-кофе
Previous
What kind of in room amenities are there? Robe? Slippers? Hair dryer? Is there a store where I c an buy a curling iron near buy?ba trinket or gift shop Chocolate vodka and nesting dolls scarves?
Sorry - I misunderstood you. Yes, I think you'll find a shop nearby where you can buy a curling iron. The staff in the hotel speaks English and they we'll be able to help.
0 votes
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Доброго времени суток! Подскажите можно ли бесплатно погладить вещи в отеле (утюг в номер, гладильная комната)?
Утюг и доску выдают бесплатно по запросу.
0 votes
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Здравствуйте! Пожалуйста, ответьте, есть ли в стандартном номере халаты? Или они по запросу, дополнительно? Спасибо.
У нас халатов не было, тапочки были.
2 votes
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здравствуйте, подскажите, есть у вас услуга тёплый паркинг?
Уважаемый гость. У нас есть надземная бесплатная открытая охраняемая парковка. При отеле также есть подземная парковка. Об условиях оплаты парковки, Вы можете узнать на ресепшене отеля лично или позвонив по телефону: (473) 210-01-11.
0 votes
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здравствуйте, подскажите, есть у вас услуга тёплый паркинг?
Строится рядом подземный, но пока не открылся. У отеля своего нет.
0 votes
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PRICE RANGE
US$ 41 - US$ 81 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaVoronezh OblastVoronezh
NUMBER OF ROOMS
155
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