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BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

Audley Road, Alsager ST7 2QQ, England (Formerly BEST WESTERN PLUS Manor House Hotel)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • The Lodge Inn
    1.3 km
  • 3 star hotel
  • Free Wifi
Reviewed 2 days ago
Part Night
We had a great night at the January party night. The whole night... more
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458 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Reviewed 2 days ago NEWvia mobile

We had a great night at the January party night. The whole night was well ran and really relaxed. The food was great (but the lights a little dim) and the DJ and music were good fun. I would definitely recommend these party nights to others. One little remark I'd like to make is that most of the staff are...

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Helpful?
Thank Liz T
Derby, United Kingdom
Reviewed 4 days ago NEW

Review for Stables Bar & Restaurant, not the Hotel. We cam ehere for a Christmas meal, although ended up ordering from the normal menu. Very glad we did as the portions were much more generous for the money & such a great variety of things to choose from! Between us we had the Asian style salad, which was delicious, and...

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Thank Vicky T
Cheshire, United Kingdom
Reviewed 2 weeks ago via mobile

This was our 3rd visit for New.Year celebrations. As per usual the atmosphere was fantastic!. We were in the Stable Bar with like minded people who enjoyed a good time. The food, service and entertainment were superb and we will return very soon. Well.done to both management and staff

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3Thank jane m
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Jane m, Thank you for the great review. Stables Bar and Grill was indeed great fun on New Year's Eve! Thank you, Andrew Middleton

Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

Visited with the family of 11 for a special Sunday lunch.The layout of the Ostlers Restaurant is very nice, but the food was not, all courses other than the soup were poor ,and some misrepresented,the beef was over cooked and the selection of vegetables were poor and tasteless. Yorkshire puddings were overcooked.Overall a poor overpriced Sunday lunch. Also one of...

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Helpful?
Thank fergie507
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Fergie507, Further to your review. I'm sorry that we did not meet your expectations. I am a little surprised by your dissatisfaction,as we appeared to receive no negative feedback on the day, when all tables were checked during service by the manageress. In our opinion, it is always better, if a guest lets us know if they are unhappy...

Reviewed 2 weeks ago via mobile

Room nicely decorated fresh & contemporary.Very pleasant ensuite.Rest of hotel very well decorated.Lovely swimming pool. Bar staff friendly & food was tasty.Would definately recommend it for business or pleasure!

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2Thank Melanie B
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Melanie B, Thank you for reviewing our hotel so positively. We hope you visit again soon. Yours sincerely, Andrew Middleton

Stoke-on-Trent, United Kingdom
Reviewed 3 weeks ago

This is the third time we have been to this hotel for a family celebration, everyone enjoyed themselves and the food was fantastic as was the.service we got from all members of staff.I would like to send you all a massive thank you for a brilliant night and stopover in the most comfortable rooms.

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2Thank Tina H
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Tina H, Thank you for your review. We are pleased to hear you and your family had a great time at the Manor House. We hope to see you all again soon. Kind regards, Andrew Middleton

Cardiff, United Kingdom
Reviewed 3 weeks ago

As we only stayed one night we didn't make full, use of leisure facilities so it was a little pricy for what we got. Also we booked for dinner bed and breakfast and were disappointed to learn that the restaurant was shut as it was boxing day so we had to eat in the bar.However the location was perfect.

Review collected in partnership with Best Western
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Thank Dorothy H
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Dorothy H, Thank you for your review. I'm sorry that the Ostler Restaurant was closed at the time of your visit(the booking agent was informed of the Christmas restaurant opening hours and should have informed you at the time of booking) but I do hope you enjoyed your choice from menu served in our ever popular Stables Bar and...

Stoke-on-Trent, United Kingdom
Reviewed 4 weeks ago

What can we say other than superb!! My husband and I have had our Christmas lunch in The Ostler for a number of years. Since the present owners have taken over, the food and standards have improved each year. We have enjoyed many meals in the Stables Bar throughout the year and therefore decided to have Christmas lunch in The...

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3Thank vivienne m
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Vivienne m, Thank you for the excellent review. We are pleased you enjoyed Christmas at the Manor House. Kind regards, Andrew Middleton

Stoke-on-Trent, United Kingdom
Reviewed 11 December 2016

Just arrived back from a Christmas Lunch at Manor House Hotel. We have visited this restaurant many times in the last 20 years and had lovely lunches and dinners there. Every New Years Eve for ten years also. We visited for Sunday lunch two months ago and it had gone down hill badly. However, we thought maybe it was a...

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Thank Hazel P
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Hazel P, I'm really sorry that you were disappointed with your meal. We really do take all criticism seriously and always try to learn from it, which is what we will do in this case. Your comments have been discussed at length with the chef. We served over 200 meals without incident that day but fully accept one complaint...

Sandbach
Reviewed 10 December 2016 via mobile

We booked a room off the main dining room at a round table for 17 for a party , booked the Christmas meal . My what a superb meal from start to finish ,starter,soup,main,desert,cheese,mince pies,coffee.The service was spot on by the young staff all very well trained . Which is lacking in some hotels , even pouring the wine throughout...

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Thank Pryce W
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Pryce W, Thank you for reviewing your party , we are pleased you enjoyed it so much and hope you book again. Kind regards, Andrew Middleton

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Near BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
BEST WESTERN PLUS Manor House Hotel is close to Stoke-on-Trent and Crewe and is set in countryside near the M6 motorway on the borders of Staffordshire and Cheshire. Our 57-bedroom hotel was awarded Highly Commended Large Hotel of the Year at both the Staffordshire and Cheshire Tourism Awards in 2014. All bedrooms are recently refurbished and have Apple-device docking station, free Wi-Fi and flat screen digital television with Freeview. The hotel's public areas were stylishly renovated in 2014, including sensitive renovations to the Ostler Restaurant and Stables Bar & Grill both of which are located in the 17th century farmhouse at the heart of the hotel and which provide a choice of dining locations and menus. The heated swimming pool and Sauna is free to use for residents. Wi-Fi is free throughout the hotel and we provide free on-site parking for up to 110 cars. ... more   less 

Additional Information about BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

Address: Audley Road, Alsager ST7 2QQ, England (Formerly BEST WESTERN PLUS Manor House Hotel)
Region: United Kingdom > England > Cheshire > Alsager
Price Range: ₹ 4,812 - ₹ 8,949 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Manor Hotel
Stoke-On-Trent Best Western
Best Western Stoke On Trent
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were fine”
 of 5 bubbles 40juliad, 27 Nov 2016 | Read review
“we were in room 107 and was quiet even though it was near the main road”
 of 5 bubbles zola149, 26 Oct 2016 | Read review
“My ground floor room was excellent”
 of 5 bubbles TARTANANNE, 22 Oct 2016 | Read review
“Had room 170 which appeared to have very thin walls...could hear other folk in their rooms.”
 of 5 bubbles VictoriaC859, 9 Oct 2016 | Read review
“Sorry but given our experience, we cannot recommend”
 of 5 bubbles welshrunner, 8 Oct 2016 | Read review
5 of 5