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Hotel El Refugio

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Hotel El Refugio
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171 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Reviewed 28 June 2014

Stayed here during a motorcycle trip though Peru. Of all our hotels, this one had the nicest setting in a canyon with a large and very nice room and balcony with amazing views of the canyon and the night sky. Hot springs on site come with beverage service so enjoyed my wine sitting in a natural hot tub. Dinner in...

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Thank Malte S
Schagen, The Netherlands
Reviewed 7 June 2014

When we arrived 3 of the 4 springs were closed, the only one open was the one with a roof over it so we could not see any stars in the night. Since there is nothing to do in the neighborhood and not much in the hotel, be sure all the pools are open. Rooms are ok and clean, the...

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Thank Pieg
Logan, Utah
Reviewed 24 May 2014

Horrible service and bad food. No brewed coffee in the morning. No help fixing toilet or getting room cleaned. Set menu with no other choices. No people stay here. It's a morgue! Had to get out! Beware of this hotel!!!

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1Thank Ginjo2
Basingstoke, United Kingdom
Reviewed 11 May 2014

Stunning location, set right in the canyon with a river running past. It was possible to sit on the rocks in the river bed, which was beautifully peaceful. So, why the two star review, you ask? The rooms were terrible. Cold at night and damp - there was a strange small in the room when we entered, which we assumed...

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Thank Lynda C
Atlanta, Georgia
Reviewed 4 January 2014

We planned to spend a night at El Refugio on our way to a 2 day Colca Canyon trek. However, we got sick the first night we were there so we ended up spending two nights and hanging out all day the first day. We were really glad we chose that place under the new circumstances! Its a little out...

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1Thank Kate C
Oxford, UK
Reviewed 16 August 2013

A splendid complex hidden away from the town along the river. Clean & basic rooms, friendly staff and one of the highlights has to be the open air hot bath out in the garden - a great way to chill after visiting the canyon. The restaurant menu is pretty basic, but since the town is not easy to access unless...

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Thank WorldTravellerTony
Guaynabo, Puerto Rico
Reviewed 7 July 2013 via mobile

Located at the Colca River with a beautiful view from the room to the canyon. Very good treat and attention from the staff. Rooms are very comfortable and quiet. Hot springs are amazing (the water is just perfect). Restaurant is limited, but good. Perfect location to rest before going to the "cruz del condor".

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Thank Enrique G
Singapore, Singapore
Reviewed 1 June 2013

Rooms are large and comfortable. They have hot springs that you can soak in. In the correct season, you can see a roaring waterfall from corner of the terrace. The terrace has good views of the river and cliffs. Far from town but it has an in-house restaurant.

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Thank Violetferrari
London, United Kingdom
Reviewed 31 March 2013

Stayed one night before viewing the condors and the canyon. I think we had the best room in the hotel, for three of us, split level and great views! Very comfortable bed and good quality linen. Hot spring baths were great. Did not have dinner so can't really comment on the food, though breakfast was ok.

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Thank Andrew G
Mount Shasta, California
Reviewed 5 February 2013

We stayed at the El Refugio Hotel outside of Chivay Peru January 31 to Feb. 1 2013. It is located about 5-8 minutes from he town of Chivay, Peru. It sits on the banks of the Colca River and is very serene and peaceful. As you approach the hotel lobby, there is a beautiful waterfall inlet that dumps into the...

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1Thank Robnev

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Free Parking
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
“El Refugio.” What comes to your mind when you think of those words? Perhaps, a place of security, a safe haven, a sanctuary, a shelter, a retreat, or a place where you can call your own? That is exactly what you get at hotel “El Refugio”. Our motto “In contact with nature”, describes the very setting of the hotel. We are located in the majestic and beautiful Valley Colca. “El Refugio” is bordered by mountains that acts like a retreat and it is situated at the edge of the Colca River that the rainbow trout calls home. El Refugio” is a four star hotel with bungalow type dwellings in a rustic setting that tries to capture the very essence of nature itself. The hotel contains elements like wood, stones, and thatched roof that make it a part of nature. This is to convey a natural setting that will help you to relax and enjoy your time. ... more   less 

Additional Information about Hotel El Refugio

Address: Putuco | carretera rural a Cabanaconde, 54, Peru
Region: Peru > Arequipa Region > Colca Canyon
Price Range: ₹ 4,227 - ₹ 9,326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel El Refugio 3*
Number of rooms: 35
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Also Known As:
El Refugio Hotel
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of them have an excellent view to the canyon and river :)”
 of 5 bubbles Q1607ISclaudiag, 30 Nov 2016 | Read review
“The closer to the river the better, you can actually hear it and it is really relaxing at night”
 of 5 bubbles K2565CSfernandos, 27 Sep 2016 | Read review
“higher floors have a wonderful view”
 of 5 bubbles Paola_Imizael, 9 Jul 2015 | Read review
“The rooms on the second floor have a nicer view.”
 of 5 bubbles Yannick1509, 3 Dec 2014 | Read review
“Get a room on the 2nd floor wich have a great view over the river / canyon.”
 of 5 bubbles Pieg, 7 Jun 2014 | Read review
5 of 5