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Grand Palladium Lady Hamilton Resort & Spa

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#1 of 3 Hotels in Lucea
Certificate of Excellence
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Grand Palladium Lady Hamilton Resort & Spa
Grand Palladium Lady Hamilton Resort & Spa
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4,767 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Lady Hamilton Resort & Spa
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Showing 4,373: English reviews
Wakefield, Massachusetts
Reviewed 31 August 2013

My husband, son and I just returned from the Grand Palladium Lady Hamilton and had a wonderful time. The rooms, grounds, and location are absolutely beautiful. Every staff member that we encountered was very helpful, courteous, and friendly. It is a very large resort and you will do a lot of walking. However, you can call on the shuttle and...

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8Thank pwestmacott
FiestaJamaica, Food and Beverage Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear pwestmacott: It is wonderful that you enjoyed all the great aspect of our Resort. As a 5 star Resort we pride ourselves in the level of service that we offer to our guests, the quality meals we provide and the hospitality of our staff. Thank you for having stayed with us and we invite you to visit in the...

Ottawa, Canada
Reviewed 29 August 2013

We went to this resort on August 3rd 2013. Beautiful, clean and fun resort all 32 of us felt this way. Pleasant staff but front desk staff needs to smile or even talk to their guests.. None of us are rude or demanding people...we embraced the laid back style..afterall that is why one goes south :) But all 32 of...

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4Thank Consumer P P
FiestaJamaica, Food and Beverage Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Hi Consumer P P: Thank you for your feedback, and your comments are greatly appreciated. Let me extend my apologies for the inconveniences that you encountered, in the areas that was mentioned. We are presently working on them, and we hope to see the results very soon, we care and as mentioned we hope to see the results shortly. Thanks...

Reviewed 29 August 2013

The people were amazing, the service was impeccable, the food was fantastic. Our Villa was perfection. A huge thank you to Wendy at Hanover Travel for introducing us to Jamaica and all it has to offer. We will definitely be going back.

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2Thank JulieKostal
FiestaJamaica, Food and Beverage Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Julie, Let me say a huge thank you, for such a great review,and it was truly our pleasure to have hosted you, and looking forward to your return soon. Your comments will be shared with the staff, so they can see what a phenomenal job they are doing and it shows, coming from their guest. Thanks again, Regards Eugenia...

Reviewed 29 August 2013

The lobbies was too humid. I saw only one fan between the two lobbies. The volley ball pitch was placed to near the pool. Hence people would walk from the volley pitch to the pool with sand . There are no local shops to visit out side of the resort . You would need a taxi to take you to...

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1Thank mbnntt8
FiestaJamaica, Food and Beverage Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear all, Thank you for your review. I am sorry we were unable to meet your expectations. Most of the areas in the hotel are open air, therefore we can not use AC, you mention about the Infinity Bar and the Lobby, we would love to have AC, but it is impossible for us such, in fact we think that...

Glasgow, United Kingdom
Reviewed 28 August 2013

Fantastic reception at this hotel, the staff are very friendly at reception and round the pools and beaches. Unfortunately some of the restaurant staff are not so keen to serve. Take a tip and check which restaurants are opened before going out, They all have different opening times and nights. Try and pre book or be prepared for long wait...

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2Thank billyboy1690
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear billyboy1690, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Lady Hamilton. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We welcome you to...

Exeter, United Kingdom
Reviewed 27 August 2013

We were a little apprehensive prior to our trip, having read many of the reviews over the past few months. We have learned in the past that you make your own judgements, rather than listen to others. Check in and transfer to our room took over 45 minutes, which certainly wasn't a good start. On arrival at Block 39 we...

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5Thank Philip R
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Lady Hamilton. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. We must extend our apologies for the inconveniences you experiences but we are...

Toronto, Canada
Reviewed 25 August 2013

We've had a great time all over the world, but this is hands down our favourite so far. The staff was so friendly, so caring, they went way out of their way for us on an hourly basis. Not because we were demanding, but because we genuinely cared about them to talk to them, and they could see it. All...

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13Thank OrlandoMac
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear OrlandoMac, Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that our...

Reviewed 25 August 2013

Loved it here! The people are friendly. Food was great, loved the breakfast buffet. Beach and pool wonderful. Jerk chicken with the rice on the beach amazing. Ready to go back!! Piña colada are so good. Rooms always cleaned minibar filled daily, even gave extra waters for the baby we had with us. All staff polite and very helpful. The...

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6Thank Zanyzannal
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Lady Hamilton. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals and the competent service received from our...

co durham
Reviewed 24 August 2013

weather was lovely had a nice room with a view of the sea and mountains .didnt think alot of the service thought it was a bit laid back .room was kept clean and tidy and the fridge was stocked every day .we done a trip the bob marley tour which was very interesting .we did have a good time but...

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Thank brodie36
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear brodie36, Thank you for taking the time to share with us your review based on your stay here at the Grand Palladium Lady Hamilton. We are pleased that you enjoyed the overall stay and all that our property has to offer. Apart from our jerk chicken which is loved by majority of our guests that visit our Resort, we...

Westmont, NJ
Reviewed 22 August 2013

This property is advertised as a 5-star resort, according to the Palladium Hotel Group website, however; our experience was more like a 1-star motel. Had we not been attending a wedding at the resort several days later I would have left and demanded a full refund after the first night. While the resort is breathtakingly beautiful, I would never recommend...

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4Thank Kevin N
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Kevin N: We are very disappointed that our resort did not match or exceed your expectation . Some of the inconvenience that you mention we are currently addressing them. However, I’m surprise that you found our food terrible, we offer a huge variety for breakfast, lunch and dinner, you can find pasta, beef, pork, fish, pizzas, burgers, hot dogs,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is bathed by the calm turquoise waters of Jamaica's north coast, in a small bay on a privileged enclave on the coast. The design is a perfect harmony between modernand luxurious facilities of a first class hotel and the attractive natural environment of the area characterized by the turquoise sea and the relief of the landscape. The complexalso houses an ultramodern Spa, which is equipped with the most advanced facilities and offers guests a wide variety of therapies and services. Near the village of Lucea and approximately 30 minutes from Montego Bay and its airport. Within the complex is theGrand Palladium Jamaica Resort & Spa has a total of 540 guestrooms in 15 villas ofthree levels with 6 Suites and 30 Junior Suites per villa. The Grand Palladium Lady Hamilton Resort & Spa has a total of 516 rooms distributed in 13 villas of three levels with 6 suites and 30 Junior Suites per villa and 48 two-story cabins with 4 cabins suites (adults only) each. ... more   less 

Additional Information about Grand Palladium Lady Hamilton Resort & Spa

Address: Building 27, Lucea 8800, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: ₹ 18,987 - ₹ 45,764 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Lady Hamilton Resort & Spa 4.5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Grand Palladium Lady Hamilton Hotel Lucea
Grand Palladium Lady Hamilton Resort And Spa
Grand Palladium Lady Hamilton Resort & Spa Jamaica/Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Lady Hamilton Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Lady Hamilton Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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