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Macdonald Botley Park Hotel & Spa, Southampton

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Macdonald Botley Park Hotel & Spa, Southampton
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2,021 Reviews from our TripAdvisor Community

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Showing 2,012: English reviews
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Reviewed 3 days ago NEWvia mobile

Well where do I start... we checked in on Friday afternoon after travelling up from Plymouth. The computers were running slow so took ages to get our key. The little boy in front of us was given a colouring book and our little boy didn't which obviously he was not happy about. We then got down to our room and...

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Helpful?
Thank Missmegan-22
Northamptonshire, United Kingdom
Reviewed 6 days ago NEW

We've had two years in between visits and were pleased to find it was still a good hotel.We saw some of the same staff and new ones equally pleasant, professional and helpful. It was a MacDonald's 2 night winter DBB offer and is good value as includes a 3 course meal on both evenings. There was a slight glitch with...

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Helpful?
Thank RFamilyof6
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

Thank you for writing with you comments about your recent stay and I pleased to read your feedback, especially those about the staff. I am sorry to read there was a problem with dinner, which will be discussed, but please be assured there is no microwaved food, as it is all cooked as required by the chefs on duty.

Fleet, United Kingdom
Reviewed 1 week ago

Within the last twelve months, my wife and I have stayed at the Macdonald Portal Hotel and the Macdonald Hill Valley Hotel, both near Chester. I rated both these hotels highly and I must rate the Macdonald Botley Park even higher! We were both very impressed. Check-in was completed swiftly, efficiently and in a most pleasant manner. Our room was...

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Helpful?
Thank ChrisMartyn
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

Thank you for taking the time to write and your feedback is appreciated, especially about the staff. I am pleased that you enjoyed your stay with us and we look forward to welcoming you back very soon.

Shropshire, United Kingdom
Reviewed 1 week ago via mobile

Stayed here whilst visiting the dockyard from Portsmouth (around 20mins away). A spacious room awaited us with good size bathroom and extra large bath towels. Good room temperature and no noise experienced from other guests. This is the second visit here, on this occasion we didn't have breakfast as worked out around £20 extra per person. Friendly staff who gave...

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Helpful?
Thank Leila3107
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

Thank you for writing with your comments and your feedback about the staff will certainly be communicated to them.

Portsmouth, United Kingdom
Reviewed 1 week ago

We had a £95 half board deal. Staff excellent, room, Executive double satisfactory. Inadequate toiletries in bathroom and inadequate milk provided in room although this was provided immediately when requested. Bathroom sparkling clean. However the problem here was the food. We had arrived early and enjoyed two good dishes in the bar. But it promised only to deceive. Because of...

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Helpful?
Thank OldHornblower
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

Thank you for taking the time to write with your comments and I am sorry to read that aspects of your stay fell short of your expectations. Your letter has indeed arrived, but just as I was leaving for a vacation and I will respond to you on my return to the hotel. Unfortunately, we did have staffing issues in...

Reviewed 1 week ago via mobile

We stayed here for one night and got a great deal which was amazing value for money. For the price we weren't sure what we would get but ended up being so pleasantly surprised. The hotel doesn't look like much from the outside, but inside, the staff were friendly, efficient, and couldn't do enough for you. We really felt pampered...

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Helpful?
Thank Mallory B
London, United Kingdom
Reviewed 1 week ago

We booked this special winter break and family escape treat for two of our children before they returned to school. The only reason we chose this hotel was to use the pool facilities. Our two adjoining bedrooms were clean and comfortable. In the morning we eagerly prepared to go swimming. Once at the pool we were informed that it was...

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1Thank _cohenclub
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

I am sorry to read that your stay was affected by the closure of the swimming pool, which was sadly unavoidable, as the chlorine dosing unit had malfunctioned. We will get in touch and discuss another visit in the future.

Warwick, United Kingdom
Reviewed 2 weeks ago

I stayed here with my daughter and Granddaughter. We had a lovely room with an extra bed at no extra cost. Even with the extra bed, there was plenty of room. The room was clean, with fridge and coffee making facilities. The pool was lovely and warm, and granddaughter had a fabulous time. It was busy, but not so busy...

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Helpful?
Thank Mandy C
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

Thank you for taking the time to write with your comments and I am pleased to read that you enjoyed your stay with us (as it seems, so did Bulls-eye). I will certainly make sure the member of staff is mentioned in our next meeting and we look forward to you returning soon.

Pune, India
Reviewed 3 weeks ago

The hotel gives feeling of staying in Jungle. It's very quiet place. There's nothing around. Public transport has very low frequency. Hotel is good from inside. Breakfast menu has several options with good variety. They have gym, swimming pool inside. Massage services are also available. All in all good hotel for relaxation.

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Helpful?
Thank Neeraj D
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

Thank you for writing with your kind feedback and I am pleased that you have enjoyed staying with us.

Europe
Reviewed 3 weeks ago

This was a weekend dinner, bed and breakfast stay. Hotel is easy to find and has free parking. Our family room was smallish but clean and comfortable. The food was nice, good buffet choice for breakfast and dinner menu was also good. Service was great and staff friendly. I would not recommend the pork belly though. We were unable to...

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Helpful?
Thank Lilly B
Jeff C, General Manager at Macdonald Botley Park Hotel & Spa, Southampton, responded to this review

Thank you for taking the time to write with your comments. We are restricted to the amount of people that can use the swimming the pool and we manage this the best way we can. It isn't usually an issue, with the exception of school holidays and I am sorry to read that this spoilt your visit to the hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Botley Park Hotel & Spa is one of the finest ----four-star hotels in Southampton. Set in acres of beautiful countryside, our hotel offers the best of breathtaking scenery and fine facilities. With direct access to Southampton airport, Eastleigh, Portsmouth and the M3, our hotel is a popular choice for family holidays, business and weddings. And if you are setting sail at the nearby port, then we're an ideal stopover destination before your exciting holiday begins. When the business or adventure of the day is done, unwind in our swimming pool or gym or thrash it out on our tennis or squash courts. ... more   less 

Additional Information about Macdonald Botley Park Hotel & Spa, Southampton

Address: Winchester Road | Boorley Green, Botley, Southampton SO32 2UA, England
Region: United Kingdom > England > Hampshire > Southampton > Botley
Price Range: ₹ 5,760 - ₹ 10,602 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Botley Park Hotel & Spa, Southampton 4*
Number of rooms: 130
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Also Known As:
Macdonald Botley Park Hotel, Golf & Country Club Hotel Botley
Macdonald Botley Park Hotel, Golf And Country Club
Macdonald Botley Park Hotel Country
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Botley Park Hotel & Spa, Southampton staff and other travellers.
4 questions
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Questions? Get answers from Macdonald Botley Park Hotel & Spa, Southampton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator in this hotel.”
 of 5 bubbles 634neerajd, 1 Feb 2017 | Read review
“Ask for a room near reception if you don't want a long trek through fire doors from the far ends of the hotel.”
 of 5 bubbles Ardamine12, 8 Jan 2017 | Read review
“a bit off the motorway for me , corridors were cold ,radiator in 225”
 of 5 bubbles 545hillaryg, 4 Jan 2017 | Read review
“Not applicable - only had dinner”
 of 5 bubbles sjp195713, 21 Dec 2016 | Read review
“Order food at the bar , Interconnecting family rooms.”
 of 5 bubbles garben, 3 Nov 2016 | Read review
5 of 5