A very very splendid visit .All of the staffs were very polite.Food, stay , amenities I can give 5 starts ..They even cleaned pool for us . The massage was spectacular..Highly recommend it. The room size is quite big and I could say for suite size room,we can accommodate 4 people easily:D thanks for an amazing experience:)
This is one of the best properties in Kollam, the location is excellent, very close to old light house constructed during British period. The rooms are very spacious and international standards. It is value for money.
My name is Vivek Nair. “Very bad customer service” I had checked in on Sat 11th Jan 2020 8pm for my friends marriage. And was very rudely asked to check out by 2pm (12th Jan 2020). I had requested atleast to give me 2 hrs extension considering that i had cheked in late but was denied very rudely from the customer desk team. Also I came to know from friend that they had already done the advance booking but , even without checking anything internally I was asked to pay all the entire amount again. Now I am waiting for the hotel to reverse the payment i did. Hope to get it soon
Thangasseri or Tangy as it was earlier known among the local English speaking population is a small hamlet famous for its schools and the Anglo-Indian culture. Now that most of the Anglo Indians have migrated to other countries, the place has has been spruced up for tourists with the lighthouse as the main attraction, not to mention the remnants of the old fort, the sea-facing front of which is now landscaped for those who want to hang out for leisure. Besides, there is also a fishing harbour that has come up displacing a number of families which appear to have been re-settled around the lighthouse in the place where there was once a coconut grove and a graveyard of the Dutch, Portuguese and British. I say, this because I was visiting this place after 50 years of passing out the Infant Jesus AI School. There never was a hotel in this area then nor was it a tourist spot, though there were inquisitive visitors once in a while just to peep into the culture of this secluded hamlet. The building appears to be an old bungalow that has been converted into a hotel. The rooms are neat and spacious with modern amenities. A good three-star facility, though the price seems a bit high.…
Review about lack of interest on following up on enquiries , was looking for reserving 13 rooms for 11th Jan 2020 but the person answered my call said he need to check with the concerned mgr.but he was in a meeting . And he promised to call back which never happened . Had to book somewhere else . Need more attention in managing reservation .
We stayed in hotel for just one night on 26th Dec and checked out on 27th dec. We arrived at 2.30 p.m and had two premium double rooms booked but one of the rooms key was not working. Staff didnt have the courtesy to even take our luggage and one of the room given was smelling very badly of smoke. We had specifically mentioned to give a non smoking room but they gave a smoking zone room. Even the room they told to change was also no different.With a small infant of 4 yrs we (myself and my sister)somehow stayed and our parents stayed in other room. Staff kept us waiting for 20 to 30 min to get new keys. Inspite of us asking to shift us to a different room, they were least bothered and didnt even apologize for the inconvenience caused.(we went out to do sight seeing and after 2 hrs when we returned were still made to wait for 10 min for new keys) We got to know that all rooms are same and there is no different smoking and non smoking zone rooms. So my sincere advice is if you are a non smoker dont even plan to go there as you will end up staying in smelly room which you will not be able to tolerate. Staff didnt even put any air freshener. Even though we were localities, they treated us badly and were seen treating foreigners and northis with due respect. Worst experience till date.…
Nice experience, good ambiance, good service, Its a good place for family, friends and couples etc Its near to kollam beach easy to move town . Food n pool is good Landscape is also very good. Nature oriented
It was a wonderful experience with the stay and whole team d’fort. Food was good, especially service part handled by Mr. Mithun and his colleagues deserved appreciation..Thank you, definitely will suggest the destination to my friends...
It was a good stay in all seasons.It is near the famous thangassery light house.Complimentary head massage was fine.Breakfast was good.One of the best stays in kollam which allows unmarried couples which is a plus for the resort.,which most of the resorts dont allow in kollam.
It was such a wonderful stay indeed, starting from check inn to check out everything was smooth & satisfying thanks to mr. Rahul & mr. Mithun who were always ready to meet guests demand & also thank to mr. Krishna who help us for every moment & also thank to saif pramod to eat best dishish. In short it is a beautiful place for staying in kollam