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Riviera Hotel Carcavelos

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Riviera Hotel Carcavelos
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289 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Berlin, Germany
Reviewed 2 weeks ago

we stayed here as we were visiting St Julians school which is within walking distance. The rooms are okay - clean but the hotel is a bit dated. We had an issue with the wifi and the front desk kept insisting it was our problem when it fact it was not. Instead of telling us they would look into it,...

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Helpful?
Thank Eisenwanderer
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards Carla Fernandes

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

The location and look of this hotel are fine although it needs a bit of updating (towels like concrete, lumpy half filled pillows, outdated bathroom with ashtrays and gunged up spa bath taps...) Housekeeping try their hardest to help. There were many other issues like our keycard did not work several times, wifi needed per device, not per room, and...

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Helpful?
Thank Myfairlady79
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, We thank you very much for taking your time and commenting on our Hotel and our team after your visit to Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance...

Aberdare, United Kingdom
Reviewed 6 October 2016

we went to this hotel at the beginning of september. it was very conveniently located and the beach was within walking distance. unfortunately, the pavements were treacherous and my partner fell on the first day due to the awful paving cobbles which were lifting from the pavements and causing a a hazard. i would not recommend this area or cascais...

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Helpful?
Thank Nest2601
Riviera-Carcavelos, E-commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, We thank you very much for taking your time and commenting on our Hotel and our team after your visit to Hotel Riviera. Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the...

Reviewed 22 September 2016

I stayed here for 2 nights with work. It's a super busy hotel so be prepared to wait a while to be seen. That said the staff are very nice and friendly. Parking in the underground car park is good but you have to pay extra which isn't good. I was just a bit disappointed with the state of the...

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Helpful?
Thank Lisa T
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Mrs Lisa, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards Carla Fernandes

New York City, New York
Reviewed 11 September 2016

For a 4 Star Hotel totally Okay! Pool, Breakfast, Service, Beds& Rooms perfekt!!! No complains, the only thing is, you have to pay extra for WIFI in your room but you can also have free WIFI @the Hotel Bar.

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Helpful?
1Thank placeto
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards

Brooklyn, New York
Reviewed 9 September 2016 via mobile

It advertises as if it's located in Cascais, but it's nearly 10km away. Everything is an extra fee, Internet, parking, gym, etc. In addition, not very well maintained, carpet bunching up in hallways, wall paper peeling away, chipped and peeling paint, shower head doesn't work properly. Very disappointed.

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Helpful?
1Thank Brian S
Riviera-Carcavelos, E-Commerce at Riviera Hotel Carcavelos, responded to this review

Dear Mr Brian, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. We have requested several times to change the location of the hotel, you can see it on all websites that the location is Carcavelos, you can also see...

Southampton
Reviewed 8 August 2016

My daughter and I found this hotel adequate for our needs. The room was spacious, clean and our balcony overlooked the pool. It was disappointing that tea/coffee was not supplied but if you asked for a kettle they would provide this but without cups! Breakfast was adequate but the hot food was not really appealing. There was plenty of fresh...

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Helpful?
Thank Suestu21
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement Your overall satisfaction is what we aim for as the Hotel Riviera and as a whole team that stands behind it. We hope to welcome you back to...

Reviewed 1 August 2016

Good location, very good breakfast, clean lobby area and pool area. Good to have a small shopping-center in same building! Disappointed with cost for WiFi, 2016 and almost all hotels with self-respect offers free Wi-Fi! Also disappointed with locked empty refrigerator, and if you one euro /day you can use it to put cold beverage in. It should be free...

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Helpful?
Thank Ingela H
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality...

Skien, Norway
Reviewed 26 July 2016

We stayed here 5 nights in July 2016. The first night we stayed at the first floor (room 118). There was a terrible smell in the room (smelled like old foot sweat) and we asked if we could change to another room. That was impossible and instead they sent somebody who sprayed the room with air freshener. That worked for...

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Helpful?
Thank TomHarald
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, We thank you very much for taking your time and commenting on our Hotel and our team after your visit to Hotel Riviera. Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the...

London, United Kingdom
Reviewed 25 July 2016

We stayed in two different rooms as I battled to book the nights I wanted in one go, so I had to book the final night on a separate booking. The first room would have earned 2 stars. The hot water didn't work properly although it was fixed quickly once I reported it. But the bar fridge was filthy. Had...

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Helpful?
Thank TaylorPLBJ
Riviera-Carcavelos, E-Commerce Manager at Riviera Hotel Carcavelos, responded to this review

Dear Valued Guest, We thank you very much for taking your time and commenting on our Hotel and our team after your visit to Hotel Riviera. Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Opened in 2000, the Hotel Riviera is situated in a privileged area very close to Carcavelos Beach - considered to be the best of the various beaches in the area - and centrally located in relation both to Lisbon city and other places of great historic interest such as Cascais and Sintra. Guests can make use of the great facilities offered, including tennis courts, spa, Turkish bath, sauna and two swimming pools. The shopping center Riviera is adjoined the Hotel, with 63 stores. The International airport of Lisbon is at 28Km. ... more   less 

Additional Information about Riviera Hotel Carcavelos

Address: Rua Bartolomeu Dias | Junqueiro, Carcavelos 2775-551, Portugal
Region: Portugal > Central Portugal > Lisbon District > Carcavelos
Price Range: ₹ 4,231 - ₹ 7,368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riviera Hotel Carcavelos 4*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Hotel Carcavelos staff and other travellers.
7 questions
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Lincoln, United Kingdom
over a year ago
Port Talbot, United Kingdom
Port Talbot, United Kingdom

See all questions (7)

Questions? Get answers from Riviera Hotel Carcavelos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a beach view”
 of 5 bubbles Eisenwanderer, 23 Nov 2016 | Read review
“poolside rooms are better”
 of 5 bubbles Nest2601, 6 Oct 2016 | Read review
“Its worth a stay because in Carcavelos you have the best beach!!”
 of 5 bubbles placeto, 11 Sep 2016 | Read review
“Third floor was great!”
 of 5 bubbles , 31 Jul 2016 | Read review
“Front rooms are good but small balcony”
 of 5 bubbles journeyman007, 15 Jun 2016 | Read review
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