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Residence Inn National Harbor Washington, DC Area

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Residence Inn National Harbor Washington, DC Area
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348 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

When I arrived on Thursday, December 29th, I was greeted by a warm and friendly employee at your front desk so I thought this hotel experience would be a positive one. I was completely wrong. I stayed 4 days at your hotel and my room was not been cleaned a single time. On the 2nd day, I spoke to your...

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Helpful?
Thank Raaaj321
Miami, FL
Reviewed 3 weeks ago

Stayed here while taking in National Harbor for a little weekend getaway with the family. The location is perfect, the room was clean but did have a few indications of being "roughed up" (i.e., wood shelf above toilet had chips, refrigerator door had a large dent), and service was good. Breakfast was very busy on the weekend, but the staff...

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Helpful?
1Thank Powell47
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We appreciate the nice feedback about our breakfast, and our Gatehouse team are very happy to hear that they helped you have a good start to your day. I would also like to address the issues you have encountered, and I...

Stevensville, Maryland
Reviewed 4 weeks ago via mobile

Found some cleanliness issues on 6th floor hallway and in our suite, but all that was forgotten with the upgrade and most importantly the great service. Caresse, James, and Samjhama all went above and beyond especially James!!! Thank you very much!!!!!!

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Helpful?
Thank KRC1976
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. First of all we apologize for the cleanliness issues you have encountered, and please be assured that this is taken seriously and will be resolved. We appreciate the shout-out to our associates! We at the hotel are working hard every day...

United States
Reviewed 10 December 2016 via mobile

The location of the hotel is great and staff friendly but I got little to no sleep. We did not realize the heat pump was so loud until we went to sleep. Every time it came on we woke up. It was so bad we turned it really low so it would not come on as much. We were given...

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Helpful?
Thank Sunshine35
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Sunshine35, Thank you for taking the time to share your recent experience at our hotel here at the Residence Inn National Harbor. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this...

Waldorf
Reviewed 5 December 2016 via mobile

The Residence Inn National Harbor was a fantastic place to get together with my family to celebrate my 67th birthday. Upon arrival I was upgraded to a suite with a view of the Potomac River and the Gaylord National Resort. The room was very nice, the customer service that I received was excellent and the outside fire pit was the...

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Helpful?
Thank Nicholas G
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. Our team wants to thank you for your kind words and we are all very happy that you have absolutely enjoyed celebrating your special day with us. Our staff is committed to giving only the best service to our guests and...

Reviewed 4 December 2016

I had a 1 night overnight stay at the hotel and I was definitely impressed with the service, room size and location. The room was exceptionally clean, the food was great and the views from my window were breathtaking. I would definitely recommend this hotel again to anyone.

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Helpful?
Thank annajZ3968JF
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We appreciate the great feedback and are especially glad that you have enjoyed your stay with us. We look forward to welcoming you again whenever your travels bring you to the National Harbor, MD area. Best Regards, Grizelle Novak Property Coordinator

Portland, Oregon
Reviewed 25 November 2016

Stayed here for a conference at the Gaylord, which is right across the street. Bonus is that Residence Inn has breakfast included (and it was a good breakfast), whereas the Gaylord does not. Fitness room is pretty basic, but decent. The room was comfortable and the staff was very helpful. I would definitely recommend this hotel.

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Helpful?
Thank trimess
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We are delighted to know you had a great stay here with us and found our location very convenient to your conference across the street at the Gaylord National Resort and Convention Center. We are also happy that you are able...

Richmond, Virginia
Reviewed 22 November 2016

The hotel is right in the middle of everything. It's just steps from the Gaylord and from all the many restaurants and attractions at National Harbor. The rooms and breakfast were what I have come to expect from Residence Inn. Even though it was crowded in the morning, there was plenty of options for food and seating. The only annoyances...

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Helpful?
Thank vtbrooklyn
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We are glad your stay went well but also appreciate you letting us know about the inconveniences you have encountered. We have reported these issues to make sure that this is corrected moving forward. At Marriott, we strive to improve our...

San Francisco, California
Reviewed 12 November 2016

I spent one night here attending a conference at The Gaylord National, which was convenient as it is directly across the street. Check in was courteous, and the room was the usual nice spacious suite with kitchenette, table, desk, seating area, and bed separated by a dresser with flat-screen on a swivel. Compared to the Gaylord which feels like a...

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Helpful?
Thank ptbooth
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. It is a pleasure to know that you have enjoyed your stay here at our hotel. Our associates are dedicated to giving you the best service possible, and I am glad that we have met your standards and expectations. Our location...

Freehold, New Jersey
Reviewed 10 November 2016

I spend about 100+ nights in Marriott hotels per year and am very Brand loyal. I stayed at this location for a business meeting, reserved a conference room for two days. Staff was disorganized and oblivious, did not have meeting room ready as promised. Upon checkout double billed parking and over billed my credit card for the conference room. The...

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Helpful?
1Thank Sonny A
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Sonny A, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We are sorry to hear about your experience. We are more than happy to assist you with this issue. We also have to look deeper into this as we do not have any record of any double billing and any...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities

Additional Information about Residence Inn National Harbor Washington, DC Area

Address: 192 Waterfront St., National Harbor, MD 20745 (Formerly Residence Inn National Harbor Washington, DC)
Region: United States > Maryland > National Harbor
Price Range: ₹ 15,632 - ₹ 27,920 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn National Harbor Washington, DC Area 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Residence Inn National Harbor Washington, Dc Hotel Oxon Hill
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn National Harbor Washington, DC Area staff and other travellers.
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Questions? Get answers from Residence Inn National Harbor Washington, DC Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles Powell47, 21 Dec 2016 | Read review
“We were near the elevators and it was still very quiet.”
 of 5 bubbles trimess, 25 Nov 2016 | Read review
“Ask for a river facing room.”
 of 5 bubbles anasw823, 30 Oct 2016 | Read review
“Potomac river view is beautiful”
 of 5 bubbles 862judik, 26 Oct 2016 | Read review
“High Floor Facing Gaylord”
 of 5 bubbles FoxTravelers, 24 Sep 2016 | Read review
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