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Hotel Chail Residency

Traveller (183)
Room & Suite (92)
Dining (6)
About
Location
Cleanliness
Service
Value
CHAIL RESIDENCY, nestling in the shelter of virgin forests, at a height of 2250 m is accessible by road from Kalka via Kandaghat which is 32 km short of Shimla, on the Kalka-Shimla Highway. Set amidst scented forests of pine and deodar, Chail was the summer capital of the Maharaja of Patiala before Independence. The verdant forests near Chail are alive with many species of birds, barking deer, wild boar, pheasant. Chail is also famous for its highest cricket pitch in the world. CHAIL RESIDENCY has come up on the Kandaghat-Chail road, close to Chail town, in a sprawling scenic nature, splendour of invigorating clean air, lush green hills, quiet and peaceful surroundings to rejuvenate a new spirit, vigour and zest for life in a delightful mixture of regal and rustic simplicity.
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Property amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Babysitting
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Public Wifi
Self-Serve Laundry
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Reviews & more
181Reviews
212Photos
2Q+A
77Room tips
Traveller rating
  • 81
  • 69
  • 21
  • 5
  • 5
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Popular mentions
It's a good place to stay indeed. nice location. our suite had a balcony too. rooms were clean. service was very good. owner himself was very cooperative with our calls. food was good too. geyser and electricity were working well. toiletries were very good too. bed sheets need
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Chail itself is a beautiful place to stay surrounded by forest area. But the hotel was not up to the mark. The rooms and bathroom were spacious but there was distinct lack of cleanliness. Moreover the hotel was under renovation. The hotel staff were friendly but not helpful and
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Response from ChailResidency, Owner at Hotel Chail Residency
Responded 2 weeks ago
Dear Guest We understand that you had certain expectations when you were planning to visit our hotel and we sincerely apologize for not being able to meet your expectations. Each feedback from our guests allows us to learn, train and develop our team further. This is the only way we can work towards elevating our service and work on creating a seamless delivery process for any guest staying with us. We are indeed expanding the property for a bigger and better experience for all our guests but that is done in a scheduled manner to not hinder the experience of the current guests. We have mentioned provided the relevant information that the hotel does not run round the clock and we cannot assist check-in and check-out between 12 am to 5 am. However we still made the arrangements to assist you during the odd hour check in and check out at 3 am in the morning. Seems like we have fallen short and I would work with my team to handle it better in the future. Given a chance to serve you again, we would like to create a different experience for you. Regards Arjun Mahajan Chail Residency +91-9914470007
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We stayed in Chail for 2 days and the hotel and it's location were the highlight of the trip. Staff was very friendly, helping and cooperative. Ordered all the meals and enjoyed them in our room balconies. Everyone in our group enjoyed the meals completely. This hotel is small
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Stayed here in September of 2018. Chose the hotel due to its proximity to the market and the other places of attraction in Chail. The beautiful part is that it's in an entire valley area full with a green cover, trees and the places are 3-5 kms at max except a river bed called
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This place was gorgeous about 2 years ago and then something went wrong. The rooms are shabby and stink of the cement which is being used for constructing more rooms. The place probably hasn’t been cleaned in 3-4 months properly. The bathrooms are stinky this is the luxury
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Response from ChailResidency, Owner at Hotel Chail Residency
Responded 2 weeks ago
Dear Guest We understand that you had certain expectations when you were planning to visit our hotel and we sincerely apologize for not being able to meet your expectations. Each feedback from our guests allows us to learn, train and develop our team further. This is the only way we can work towards elevating our service and work on creating a seamless delivery process for any guest staying with us. We are indeed expanding the property for a bigger and better experience for all our guests but that is done in a scheduled manner to not hinder the experience of the current guests. Given a chance to serve you again, we would like to create a different experience for you. Regards Arjun Mahajan Chail Residency +91-9914470007
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Photo provided by managementHotel Chail Residency
Deluxe Room
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12345619
Dear Sir Kali ka tibba is located at a distance of 4 kms from the hotel. There are no direct buses which do the said place and the place can be approxed by a taxi or by foot. The charges for the taxi on an average are approximately Rs 300/-. The taxi operators also provide a complete tour of all the places of attraction in Chail for approximately Rs 1,000/-. We hope the information helps! Regards Arjun Mahajan
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Is the hotel pet friendly
Please consult the hotel directly about this. I have no idea about this.
0 votes
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"Kindly see if bathroom fittings are leaking and bed sheets are clean."
"Family Suite room if you're traveling with a group bigger than 3"
"Best views"
"pics are from top floor rooms which we booked they gave us down stairs room.never trust."
"Front view room have the best view of hotel"
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12345616
PRICE RANGE
US$ 20 - US$ 55 (Based on Average Rates for a Standard Room)
LOCATION
IndiaHimachal PradeshSolan DistrictKandaghat TehsilChail
NUMBER OF ROOMS
8
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