I have stayed in this hotel on many trips to India. It has always been my favourite. Since my last visit in 2018, oh how things have changed. On arriving, I noticed most of the lobby lights were off and it was very dark, and no air conditioning. This is a tropical place and the a/c is important. The person behind the desk seemed uninterested in greeting and was lacking warmth and a smile. This was saved by Mr Sreenivasen, the GM who was the opposite. He was smiling and welcoming. This man is a true testament to good hotel service. My room was on the second floor and was nicely cool. The hallway leading to it, once again, was dark with stained carpet tiles. The room was comfortable but tired and in need of maintenance. The food, on the other hand, was great. The restaurant tables and chairs were not so good and stained and dirty. The internet WiFi, usually reliable and fast was sadly lacking and kept cutting out. Overall, this hotel is not even close to what it used to be, but still has the "bones" of a really top class hotel. I hope the owner can do something to restore this wonderful place to where is was 2 years ago. My special thanks to Mr Sreeivasen, who made my stay worthwhile with his grace and manners and ever present smile.…
The aircon is set at 19C after room is made up so upon return the door needs to be opened for the room to defrost and then lower the air (but even at 25C it is still cold). The AC vents can use a cleaning because you can visibly see dust clumped in the corners of the vent. The TV has limited options for international news, and a lot of the better channels are subscription based. The corridor lights are yellow and dim, looks like a zombie apocalypse. Furniture in the room is run down and some of the wooden finish has chipped away. Small fridge in the room was disconnected and not functional. This hotel was given a certificate of excellence for 4.5 stars in 2014/2015 but in comparison to other 4.5 star review rating it falls way below standards. They have done little to maintain the standards, which is disappointing. On the plus side, bathroom is well lit, always new towels and the bed is hard (my preference). Could provide better toilet paper and two bottles of drinking water per room. Travel Tips: 1) Bring your own slippers 2) Bring your own blow dryer 3) There are 2 sets of elevators so keep an eye on which elevator you get on. If u get on the wrong elevator you are taken to the kitchen. …
May be a good place of yesteryears since saw some good reviews too here and there hence took the place. But currently not even a shadow of the legacy whatever was there in the reviews. As a customer I am also ready to pay that extra amounts if the facilities are good. Here the charges were extremely high for the services/facilities provided. The requirement was just for an extended day time (6 am – 8pm) and no overnight one and the charges were 3200/-. The place was taken only for freshening up and for hardly 2-3 hrs in the morning and an hour in the evening and they had enough rooms vacant. The room was not at all cleaned while I came back in the evening (Images Attached). Room was badly lighted so as the washroom. The staff member who helped in checking in the morning told us that he will come back on the rates when we complained on the rates after seeing the room. But once when we checked with the person who came for the day duty, he was fully offensive and told the rates are irrevocable. The overall experience was bad and the style of conversation and the behaviour too, to spoil your whole day. Never recommend based on my personal experience and if you are getting a deal in any travel site at around 1500/- fair enough.…
Property is average, room is good with minimum facilities and amenities. Food I had from the restaurant was buffet. The spread was matching with the cost and was not tasty as Kannur is very famous for tasty and variety foods. The hotel is very centrally located and the proximity to various important locations very easy.
Hotel is average and acceptable for a quick stay. Room is comfortable with minimum facilities and amenities. I had a buffet lunch from the restaurant. spread is matching with the cost. Proximity is good and its in the central city.
Lunch buffet is good.cutlery and decor is a bit worn out. Service is good.Central Avenue is the ideal place in kannur if you are looking for a quiet place to eat out.It is easily accessible as its within the city. Has a good car park.
No service post 10 pm . No channels i TV M sure every drop on money is saved by hotel . No is the only answer for every thing asked . Poorest of WIfi ... Even on being asked about network - Answer is No . My 1st & last ever stay .
had been to kannur on a short trip and had stayed here for two days. The hotel is good and very much in the centre of the town with railway station and central bus stand on either side. But the hotel needs serious maintenance. The interiors were stinky and the hotel after having charged a good amount as rentals did disappoint in the room maintenance too. the AC was ineffective, the false ceiling had rats running around and the complimentary breakfast was a sham.
We went here for lunch. Decent ambiance, restaurant is clean and has AC. Service is slow, waiters are not very amiable. Chicken biryani was good, chinese food and steaks were decent. Pasta was not good.
we stayed for two nights in this beautiful hotel. Staff is main attraction of this hotel. All staff well trained. while we spent most of our time at the resort. I found the hotel to be in great location. Even the restaurant food was mind blowing. Great experience.