Hotel Cherbourg Aug / 2020 I booked the family trip about a month in advance, and chose to stay at this beautiful Hotel because of the family friendly services that they offer and let me tell you we were not disappointed. We checked into the hotel, I had to go in by myself and wash my hands and wear a mask in the lobby, checking in was a breeze and I had booked the Deluxe king suite for my family to stay in. The staff was very friendly and switched into English right away, even though they didn’t have to. The grounds for the hotel are massive and offer such a wide arrange of things for the family to do, the kids were shrieking as we were going by the features. To start off they have a outdoor park two of them with swings, a pond with a paddle boat, a petting farm with a tennis court right beside it. It has a frog path with a net to catch frogs as well as an outdoor pool with a slide and a hot tub that felt amazing after the very long day there. They also have a indoor pool, hot tub and Sauna which was very nice to relax in. They also have a workout room and a huge gym that is full with a jungle gym, Trampoline bouncy toys, Foosball table and a few tv screens with video games hooked up to them. We were really happy with everything. To be honest we stayed at the hotel because of what they had to offer. It was perfect for the family and they loved everything the ground had to offer, We would go from outdoor park to indoor pool to indoor park to outdoor petting zoo (which had; Goats, sheep, rabbits and chickens). They have a ice machine and a microwave to warm up milk for your child or popcorn for movies in the room. The room (deluxe King suite) was a huge suite with two floors a very nice patio. The room also came with a Jacuzzi next to the king size bed on the second floor, we and the kids had a ball in this room. From blowing bubbles on the patio and watching the sunset to bubble baths in the Jacuzzi. There was more than enough space for the four of us. This was a vacation to always remember and is a great place with the family.…
Clean and comfortable accommodations, with pretty grounds, near the Mt Orford national park. Room was not huge but certainly big enough for one person. There are two pools - one indoors and another outside with a water slide. The village has several good dining options a short walk away and the hotel restaurant itself serves a nice breakfast buffet. Great option for cyclists and families.
We booked 1 night. This place in in desperate need of a renovation. Getting to The room was terrible. The pavers are all lifting, definitely not for anyone with mobility issues. We had to park behind our room and carry our luggage up a hill otherwise park in The parking lot and schlep our luggage. Our room hardly had any room to move. The bathroom, no counter space. Outside, paint peeling everywhere, windows in bad shape. The grounds are nice, the petting zoo and play areas nice for kids. I will never go back.
We barely arrived and realized from all the stairs leading to the lobby was an issue. Check in was fine. We were assigned a garden room 487. There are unkempt, uneven pavers with stairs..how to get our luggage in our room? We parked around the back and had to carry our cooler, luggage etc. To our room up a steep hill. No use in a trolley, too rough. Our room was so small and no space in the bathroom to put items out. There was 30 " between the bed and wall. Only 2 coffee pods. 1 hand towel instead of 2. And that musty smell as others mentioned. We could not lock our door from the inside. The property is in dire need of a complete refresh. Pavers falling apart, grounds not well maintained. Peeling paint. We have repeatedly gone to the same lovely hotel in Cuba and had zero complaints. We are in Quebec, Canada and here we do have higher expectations...we came only because we have not seen our parents in over a year. Never coming back...I'd rather pitch a tent.…
With three children aged 10 and under, we had a great time. The children loved the playroom (Chériclub) and really liked movie nights with popcorn. The fact that the facilities are so large and open from 8 a.m. to 10 p.m. (mini-farm, huge games room, indoor and outdoor pools, cinema room, etc.) even surprised us. Comfortable beds and an acceptable size room. However, there is a big humidity problem in the room: weird smell as soon as we entered and the towels simply did not dry. Not super soundproof, we could hear the patio doors opening and closing (loud enough to wake us up). All in all, nice stay!
We waited for a long time to get our room ready and missed a restaurant reservation. Which hotel check-in and then have their tenants with kids to wait two hours to get their room ready. Totally unacceptable. The front desk staff did not know what was going on and it seems to be a trend.
We enjoyed our stay at the Hotel Chéribourg where we we greeted by warm and friendly staff. The hotel has implemented covid protocols that made us feel safe during our stay. Because the hotel wasn’t busy, the management provided us with a very late check out time at no additional cost. During our stay we were served by three different people at the front desk, all of whom were friendly and helpful. I look forward to my next visit and would definitely stay here again.
We arrived at night, our room was on the bottom floor. Very old and outdated. They didn't have extra pillows or blankets and there was no room service (we had to go to the reception desk to ask for missing soap). The gardens around the rooms were beautiful though and gave a cottage like feeling. There was lots for the kids to do, both indoor and outdoor heated pools, inflattable structures, cinema room, and so on. We were denied a late checkout so couldn't really enjoy all the amenities.
All is old and badly maintained Feels like a cheap motel False publicity was done and we got a bad experience. Pool with missing paint all over the floor Dirty inside and water turning green Hothub some jets not working. Full of black mud inside. White chairs by the hothub with broken back arm Pedalboat very dirty. No swan at all Pool chairs harms all black spots and were very hold. Full of bad herbs growing between stones everywhere looks like an abandon hotel. The whole hotel is in very bad shape. Looks like a 2 stars hotel Vendor machine broken Room Smelling bad carpet Very dirty fan Moutures between tiles Bathroom very old They gave us 2 towels for 4 days. Only 2 coffee portion. When I asked they told me had to go every morning to ask. They could not give me for the day after. Very bad ecoerience. Will never gi back again…
for the first time since i did trip, i was not able to live in the room. i leave the hotel around 8 because 3 hours after i just arrive. i did a allergic reation to animal, it was not clean and also i start the clime and receive water directly on me after. it was disappointing since the beginning just at the moment i decided to live and don't take my 2 nights reservation. i decide to loos my money and don't take the chance to have some virus or another thing.