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Hampton Inn by Hilton Guadalajara-Aeropuerto

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Traveller (72)
Room & Suite (38)
Dining (11)
Overview
  • Excellent43%
  • Very good33%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
“next door”(17 reviews)
“an early flight”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn by Hilton Guadalajara-Aeropuerto
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn by Hilton Guadalajara-Aeropuerto
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (528)
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182 results
Traveller rating
79
56
28
9
10
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Time of year
LanguageEnglish
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79
56
28
9
10
Show reviews that mention
All reviewsclose to the airportnext dooran early flightgdl airportshuttle servicefree breakfastfront desk staffhappy hourparking lotbusiness tripgreat staffcoffee and teashort stayrooms are cleandefinitely stay here againyogurtstayed one night
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1 - 5 of 182 reviews
Reviewed 2 weeks ago

This hotel is really nice. I was pleasantly surprised by the quality of the establishment. The staff is incredible! Great breakfasts! Very clean hotel with a lovely pool. This hotel is perfect if you need to be near the airport but not so great for...More

Review collected in partnership with Hampton
Thank LandenNYC
Hotel's Favourite
Reviewed 1 May 2018

We spent 5 days in Lake Chapala and had hoped for 'cooler' temps in the higher elevation coming from Florida where we were experiencing 80 degree weather already! Unfortunately, it was just as hot in Lake Chapala as it was in Florida and NO AC...More

Thank PETUNIA1985
Response from Alan M, Manager at Hampton Inn by Hilton Guadalajara-AeropuertoResponded 2 May 2018

I appreciate your preference for our hotels, especially our next to Guadalajara airport property. We are very pleased to know your stay was satisfactory, your opinion is very important to us for our continuous improvement. Thanks again for your time and we hope to welcome...More

Reviewed 4 weeks ago

The room was very small (no big deal) but the carpet in the room was so filthy that my white socks were blackened in less than 30 minutes. I had to throw the socks away. Very surprised at how dirty the carpeted floor was. I...More

Review collected in partnership with Hampton
Thank dcu2018
Response from Alan M, Manager at Hampton Inn by Hilton Guadalajara-AeropuertoResponded 4 weeks ago

We appreciate your preference for our hotels, as well as your time spent answering our service survey. At Hampton Inn Guadalajara Aeropuerto we are committed to the full satisfaction of our guests. We regret the inconvenience due to the condition in which you found your...More

Reviewed 15 June 2018

I'm a Diamond Honors member and I can say I visit quite a few Hampton s all over USA and Mexico, but by far this is the worst, not only is old, the smell and the conditions are the worst. As soon I checked in...More

Thank Paulo R
Response from Alan M, Manager at Hampton Inn by Hilton Guadalajara-AeropuertoResponded 16 June 2018

We appreciate your preference for our hotels, as well as your time spent answering our service survey. At Hampton Inn Guadalajara Aeropuerto we are committed to the full satisfaction of our guests. We regret the inconvenience due to the condition in which you found your...More

Reviewed 28 May 2018

Prior to checking out, I noticed my Visa account was being double billed so brought this to attention of front desk clerk. She said she could not adjust it and went to check with her manager. Manager would not come out from the back room...More

Thank Mom2Koby
Response from Alan M, Manager at Hampton Inn by Hilton Guadalajara-AeropuertoResponded 29 May 2018

we offer you an apology for the inconvenience, we can gladly deal with the situation but, for, we need your confirmation number, the name of the stay and the dates of reservation, in order to clarify the situation, greetings! ALAN MENDEZ FRONT DESK MANAGER Hampton...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 83 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 83 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (38)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Vicpsych
12 January 2017|
AnswerShow all 3 answers
Response from Alejandro H | Reviewed this property |
I don't remember, but each half hour they have the service, the best is, you stay around 15 min or less from the hotel to the airport.
0
Votes
Dornach
31 January 2016|
Answer
Response from mookiex4 | Reviewed this property |
Absolutely. I would suggest contacting the Hotel and telling them you need a pickup from the shuttle at the airport along with your flight information. The hotel is very accommodating and the airport is very close to the... More
0
Votes
Room Tips
"Look for other hotel if needed to stay close to the airport"
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"We stay at floor 4. Very quiet"
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"away from the front street is better for sleep"
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"Request floors 3 and higher, away from the parking lot"
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