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Hilton London Syon Park

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Hilton London Syon Park
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1,712 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Syon Park
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Showing 1,667: English reviews
Kidderminster, United Kingdom
Reviewed 4 May 2016

The Hilton Syon Park is a great hotel to stay at, the staff are very helpful and polite. If you have a problem then they will go out of their way to sort it out for you. The food was amazing in the restaurant. The Kingsize Deluxe room that we had was really lovely to stay in.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank adrianf579
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear adrianf579, Thank you for such lovely comments following your recent stay with us. I am delighted to hear you were impressed by customer service skills provided by our team members and it will be my pleasure to share your feedback during our monthly celebrations. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 2 May 2016

We arrived at 2.45 at had a massage booked for 3. We were taken to a room that wasn't ready and then a second one also still not ready so had to go to the spa without a room. An hour later after a relaxing massage we waited 20 minutes for reception to respond and find us aroom. Slightly spoiled...

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Helpful?
2Thank Celia G
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Celia G, Thank you very much for sharing your feedback with other guests. I am very saddened to hear your stay did not live up to your expectations and I would like to extend my apologies. Please rest assured all your comments have been taken on board to ensure continuous improvement. I hope we will be able to welcome...

Reviewed 2 May 2016 via mobile

Amazing stay! Great service and lovely pool. Staff were great and the food in the restaurant was a great experience. Breakfast selection was good too! Will definitely stay again. Already booked my next stay.

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Helpful?
Thank Hinesh M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Hinesh M, Thank you for taking time to share your feedback. It is so rewarding to hear you have already booked your next stay with us. I will be looking forward to welcoming you back. Kind Regards Greg Crawford General Manager

Reviewed 30 April 2016 via mobile

£199 for two people- room , spa access as we as 30min treatment each. 3 course meal and breakfast. really good deal. took my mum for her birthday. we enjoyed every second of it. room was lovely. everything was clean. bed was comfy. Spa treatments were relaxing. meal was delicious. is a set menu though. I have eaten at the...

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Helpful?
Thank Bailey I
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Bailey I, Thank you very much for such lovely comments. I am delighted to learn you and your mum had such good time and that you found our Sensational Sundays package great value for money. We will be looking forward to welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager

Claremont, United States
Reviewed 28 April 2016

Efficient and friendly staff. Great location and grounds and excellent venue for social events such as a wedding. The food was of good quality. The ambiance was a mixture of understated elegance and opulence. The grounds are huge and very pleasing and easily accessible. Outstanding feature of the hotel is the peaceful environment

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Pallavi M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Pallavi M, Thank you for sharing your comments following your recent stay with us. I am very pleased to hear you enjoyed the hotel and its surroundings. We are very lucky to be a part of an amazing Syon Park Estate and we will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford...

London, United Kingdom
Reviewed 28 April 2016 via mobile

Stayed here with my partner as travelled to a friend's birthday. Excellent room with superb facilities. Any issue I has was dealt with swiftly. Of you admire luxury cars I'd suggest you visit on a Saturday night as was full of them....... good food cocktails and breakfast. James is exceptional as is Ricky from the bar. We shall return.

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Helpful?
Thank Greg D
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Greg D, Thank you very much for taking time to share such lovely comments about our hotel. I am delighted to hear James and Ricky impressed you with their exceptional customer service skills and I will ensure they are rewarded. Kind Regards Greg Crawford

Swindon, United Kingdom
Reviewed 28 April 2016

Great location wonderful walks around the estate . Rooms are beautifully furnished in fact the whole hotel is beautifully furnished with wonderful colours. Breakfast was included in our room rate and a great choice and great quality . We went for a wedding and the wedding buffet was the absolutely great choice and great tasting food . Brilliant live singer...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank shirleybird_moore853
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear shirleybird_moore853, Thank you very much for sharing your feedback with other guests. I am very happy to hear you had such great time celebrating wedding and that you enjoyed our famous Hilton breakfast. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

The Hague, The Netherlands
Reviewed 25 April 2016 via mobile

My stay was amazing. I work at another Hilton. So I decided to come and try this one out. At checkin their was a very nice guy, he didn't welcome me as a member but he was nice. The room was fantastic. I would stay here again. I went to the spa which was great. Later on I went for...

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Helpful?
Thank jay141991
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Jay, Thank you very much for such kind words following your recent stay with us. I appreciate your feedback and I am very happy to hear you enjoyed yourself. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 25 April 2016

Came for a friends wedding at the hotel, everything was very easy being an HHonours member, we got to book in online and choose our room in advance! Staff were very friendly as soon as we arrived and sorted key cards straight away. The reception area is very stylish if somewhat small. The desk has a small area in front...

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Helpful?
Thank Rob T
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Rob, Thank you for your review following your recent stay with us. I am very happy to hear you liked our hotel and its surroundings and it is very rewarding to know our team looked after you. We will be looking forward to welcoming you back. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 25 April 2016

We loved our stay at the Syon Park Hilton. Our daughter who is 5 did not cope with her sleepover and we were able to pick her up after dinner and have her stay the night with us for no extra charge. Would highly recommend....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Alison D

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: ₹ 11,243 - ₹ 21,137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
7 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Capability Brown parkland”
grahaml630, 2 Mar 2017 | Read review
“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
zootchill23, 25 Jan 2017 | Read review
“King room with a view was fantastic!”
jowr2015, 8 Jan 2017 | Read review
5 of 5