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Hilton London Syon Park

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Hilton London Syon Park
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1,651 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Syon Park
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Showing 1,609: English reviews
Exeter
Reviewed 17 May 2016

A great hotel in fantastic surroundings. Lovely room, clean with great shower. Staff were attentive and helpful. Restaurant food was good and the staff were fantastic. This hotel provides good value for money with use of the spa and access to Syon park. Overall a great stay!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 83joannee
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear 83joannee, Thank you for such lovely feedback about our hotel and team. It will be a pleasure to share it with all team members during our monthly celebrations. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 17 May 2016

We had hoped for a romantic break away and ended up with broken bathroom fittings, dirty chairs and staff who were more interested in each other than the guests. It was expensive and deeply underwhelming.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank SPugsley
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear SPugsley, Thank you for your feedback following recent stay with us. I was very saddened and disappointed to hear of your experience. Please rest assured all your comments have been addressed immediately by heads of relevant department. I hope we will have an opportunity to welcome you back. Please do not hesitate to contact me when planning your next...

Reviewed 16 May 2016

Stayed at the hotel for a friend's wedding at Syon House. Whilst the hotel grounds and surroundings are beautiful, the service felt below par for a hotel in that price range. First of all the reception does not have enough staff to accommodate the unfortunate rush of wedding guests all checking-in and out at the same time on Saturday and...

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Helpful?
Thank Julien B
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Julien B, Thank you for taking time to share your experience following your recent stay with us. I would like to apologise for the inconvenience caused by the delayed check in and check out. Please rest assured your feedback has been taken on board to prevent same experience happening again. On the positive note I am glad to hear...

Tadworth, United Kingdom
Reviewed 15 May 2016

Was recommended this hotel from our friend getting married there, layout and quality was excellent. Wasn't told about the bar outside and tv sound in bathroom didn't work, bed was very comfy and the blacked out curtains made you want to sleep forever. Breakfast is great and the cool swimming pool was also a lovely touch especially when your a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jamie N
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Jamie N, Thank you for taking time to share your feedback about our hotel. I am delighted to hear you enjoyed your time with us and that despite few maintenance issues you had great stay. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

Reviewed 13 May 2016 via mobile

Wow - what a treat! I rarely give a 5 star rating when reviewing, but honestly there wasn't any room for improvement during my stay- everything was perfect. I only stayed two nights for a business trip, and have now found my London home away from home. The rooms are spacious, and the bath is exquisite - black marble, rain...

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Helpful?
1Thank Memeheg
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Memeheg, Thank you very much for such lovely comments. It is always so rewarding to learn our guests leave our hotel with the WOW impression. We will be looking forward to welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 9 May 2016

Stayed here as part of a spa one night break with a friend. Room was nice, roomy with a nice outdoor area. Grounds are lovely and staff helpful. Check in was smooth and the spa was nice, if not small as only one steam room and sauna. Has a pool with and jacuzzi, not extreme big, but it wasn't very...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 445beenab
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear 445beenab, Thank you for taking time to share your feedback with us. It was a pleasure to learn that liked the hotel and it's surroundings and that our team looked after you. We will be looking forward to welcoming you back in the near future. Kind regards Greg Crawford General Manager

London, United Kingdom
Reviewed 9 May 2016

I can describe this hotel in one word: fantastic. It's ideal to escape from the center of London. I got access to the swimming pool, steam room and jacuzzi which was what I needed to relax. The keys of the room also open the secret gardens of syon park. This is a really good asset. Rooms are nice, cleaned, bright...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank K8756BHclaudiap
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear K8756BHclaudiap, Thank you very much for sharing your comments. I am delighted to hear you enjoyed your time with us and that you liked the hotel and it's facilities. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

Reviewed 8 May 2016 via mobile

We ordered food & drinks served at the bar & sat outside as it was a warm sunny day. The food was delicious & tasty. It took a bit long to arrive & when it did we had to wait over 10 minutes for cutlery to arrive! Even after I went to ask for it, it took a further few...

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Helpful?
Thank Jet_Setter_Sabrina
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Jet_Setter_Sabrina, Thank you very much for such lovely comments. All our team is working very hard and warm words like these are the best gift we can ever get. I would like to sincerely apologise for the inconvenience caused due to the slow service in the Bar. Please rest assured Bar manager has been informed about your experience and...

London, United Kingdom
Reviewed 7 May 2016

I have stayed several times for business and have not had a less than excellent experience. It's pricey but keep a look out for hilton deals, book with them direct, they often have summer deals where you can get a room for less than the local travelodge! First of all the hotel is set within Syon Park which is lovely,...

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Helpful?
Thank Travelamuk
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Travelamuk, We can’t thank you enough for your wonderful words about our hotel. It was such a pleasure to see that you have taken your time to share them with other guests. We hope to see you back again in the near future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 7 May 2016

I was given spa break by my husband as a birthday present, I enjoyed it so much that I will be making it an annual event. Staff very helpful nothing was too much trouble. The grounds in Syon Park were lovely.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MarciaDenning
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear MarciaDenning, Thank you for your feedback. I am very happy to hear you had such great Birthday celebration. We will be looking forward to welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: ₹ 9,880 - ₹ 19,289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
6 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
 of 5 bubbles StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
 of 5 bubbles A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
 of 5 bubbles jessiem165, 25 Jan 2017 | Read review
“King room with a view was fantastic!”
 of 5 bubbles jowr2015, 8 Jan 2017 | Read review
“worth booking a room with a veiw”
 of 5 bubbles lolal40, 3 Jan 2017 | Read review
5 of 5