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Hilton London Syon Park

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1,589 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Syon Park
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Showing 1,547: English reviews
1 review
Reviewed 20 March 2016 via mobile

We booked the steakcation package at the hilton syon park and chose the hotel because of the spa facilities. Unfortunately on Friday afternoon and Saturday morning the spa pool was full of kids playing and jumping in the pool. Particularly Saturday when a family with 4 children were dive bombing and throwing balls and jumping in to catch them! Their... More 

Helpful?
Thank jpdearing
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear jpdearing Thanks for taking the time to provide feedback further to your recent stay. It is disappointing that you were disturbed by a family in the pool, this is certainly unacceptable whether it be children's swim times or not, please accept my sincere apologies. Thank you for the positive feedback regarding the cleanliness, the food and the service. I... More 

Keswick, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2016

Beautiful location. Spa is very relaxing and fully equipped with a pool, jacuzzi, steam room and sauna. MPW restaurant was wonderful, highly recomend the fillet steak. Breakfast was delightful. Bedroom was so so big, and had all the amenities you required. TV in the bath was a massive bonus. I stayed on a Friday night and the atmosphere in the... More 

Helpful?
Thank sarahxxx_12
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear sarahxxx_12 Glad you had a great stay with us recently and enjoyed our singer Paulo in the bar on the Friday evening. Paulo entertains our guests on Friday and Saturdays until late. we hope to see you back again soon. Kind regards Greg Crawford General Manager More 

Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 March 2016

I stay here regularly for business. The rooms and hotel are contemporary, the staff are helpful and the there is a decent bar. I've yet to have an outstanding meal at the Marco Pierre White restaurant at the hotel but there are a number of other options to eat outside of the park.

Helpful?
Thank Phil V
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Phil V Thanks for your kind review as a regular guest to the hotel. Its good to learn that you find the majority of aspects good and do hope we will have the opportunity to restore your faith in our restaurant in the near future. We also have introduced Syon Lounge which is our roof top lounge serving a... More 

London
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 15 March 2016 via mobile

Rooms are lovely and stylish, although there are way too many tv screens for my taste. Lobby is nice and the clubhouse conference facilities are adequate. Reason for three stars: service in the restaurant is not great, it took them ten minutes to do a table for 9 for us in an empty restaurant, after having pre reserved... There was... More 

Helpful?
Thank erika2205
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear erika2205 Thank you for your recent review. I am so pleased to hear that you had a wonderful meal in our Marco Pierre White Restaurant, apologies regarding confusion over your party size. The normal wait time for a Taxi is around 15 minutes in the area however we are happy to pre-book arrangements for our guests so there is... More 

London, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 March 2016

Stayed her for the New years Eve with 3 friends. We had ground floor rooms that were interconnecting. The decor of the room is beautiful, so elegant and luxurious. There is a Tv in the shower as well as one in the bedroom. A massive wardrobe to store clothing or just your whole suitcase. We had a balcony with garden... More 

Helpful?
Thank msudi
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear msudi Thanks for your great review. We are so pleased that you enjoyed all aspects of your stay and look forwarding to seeing you back again soon. Kind regards Greg Crawford General Manager More 

London, United Kingdom
1 review
Reviewed 7 March 2016

We stayed here for one night however in the email I was not informed to book dinner reservations and spa treatments. Luckily when we arrived they managed to book us in, although we had to go down to the spa area a few times to book our appointment as there was no staff around. The dinner service and food was... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Monica M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Monica, Thank you very much for sharing your comments following your recent stay with us. First of all I would like to apologise you were not informed by our team when making room reservation that you would need to make spa and dinner reservations in advance. We have taken this feedback and we have already implemented new ideas to... More 

london, United Kingdom
1 review
Reviewed 7 March 2016

Stayed at the hotel for a Sunday overnight spa trip! This is my second time returning to this property and I cannot recommend it highly enough! the grounds surrounding the hotel are great. We had dinner in the Marco Pierre White restaurant which was amazing - the steak was to die for! Breakfast was also great with a massive selection...The... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sophie L
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Sophie, Thank you for taking time to share your feedback with other guests. I was delighted to hear you had such great experience whilst staying with us. I will be looking forward to welcoming you back for the third time! Kind Regards Greg Crawford General Manager More 

London, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 March 2016

Staying at the Hilton Syon Park was just a dream. I purchased our stay from Red Letter Days and it totally exceeded our expectations. I was in touch with Camille, Front of House Manager who was just so helpful. She got us a free upgrade from Queen to King and ensured we had a little welcome cake to celebrate our... More 

Helpful?
Thank Gomez94
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Guest, Thank you very much for such lovely feedback following your recent stay with us. I was delighted to learn you had such a good time and that our team made your anniversary celebration so memorable. We will be looking forward to welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager More 

London
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 March 2016 via mobile

The hotel is located outside of London but still well connected (half an hour by train to central London). The property located in a beautiful quiet park. The atmosphere is very relaxing and the front desk staff extremely friendly. The rooms are stunning with a beautiful decor and many of them have a balcony with view over the park. The... More 

Helpful?
Thank MabeLon
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear guest, Thank you very much for your lovely comments about our hotel and it's facilities. I am delighted to hear you had such great time with us. We will be looking forwrad to welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager More 

Amsterdam, The Netherlands
1 review
Reviewed 2 March 2016

Staff was very friendly and provided me with whatever I needed. The interior looks very cosy and new, the rooms were spacious and clean. Had a lovely meal in the restaurant which was really good value for money, delicious!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Angela T
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Angela T Thank you for your fantastic review following your stay with us. It's great to hear that you found the hotel and the rooms very comfortable. We are also pleased that you had a lovely meal in our Marco Pierre White Restaurant and found it good value for money. I do hope we may welcome you back again... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: ₹ 10,228 - ₹ 19,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
6 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are lovely.”
 of 5 bubbles 985nickip, 26 Nov 2016 | Read review
“Away from the restaurant areas at the weekend are quieter.”
 of 5 bubbles 176sukil, 14 Nov 2016 | Read review
“Rooms with view and balcony are worth it”
 of 5 bubbles DemiM7, 27 Oct 2016 | Read review
“We loved being on the second floor.”
 of 5 bubbles NigelB544, 16 Oct 2016 | Read review
“Ask for a room in an area that is not allocated to people attending party nights in the hotel and has correct signage.”
 of 5 bubbles DMMWT, 7 Oct 2016 | Read review
5 of 5
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