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Hilton London Syon Park

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Hilton London Syon Park
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1,657 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
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Romford, United Kingdom
Reviewed 3 days ago NEW

Awesome spa and very comfortable stay. The beds are so big snd comfy. The treatments were so relaxing. Staff are really friendly. Restaurant and afternoon tea was ok and a bit over priced. Overall enjoyable stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank f4rheen
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 14 November 2016

We stayed for a weekend break and were pleasantly surprised and delighted. The rooms were spacious with interesting décor, and a TV by the bathtub -luxury! All the staff were very friendly and the restaurants served some of the best food we've had eating out including steak, fish and chips and even the pizza was special. The restaurant is not...

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Helpful?
Thank Suki L
About Hotel's Favourite Review
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Suki L, Thank you very much for such kind words about our hotel and team members. it is so rewarding to know that you and your family were looked after and that Eduardo, Cristian, Matteo, Carla and Paul made your stay a memorable one. Please rest assured they will be recognised for their excellent customer service. We will be...

manchester, United Kingdom
Reviewed 3 days ago NEW

A very nice hotel, great facilities, but feels like it is being neglected. Bath/shower/sink all dirty/malfunctioning/damaged. Marco Pierre White restaurant quite average - overcooked Chicken Kiev. The hotel is built on the grounds of a very nice country house estate, that is sadly now under the flightpath to Heathrow - on some days planes come in to land directly overhead...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank simonmI2231JP
Port Louis, Mauritius
Reviewed 3 days ago NEW

Very poor customer service skills, not customer friendly and not helpful at all. Apart from that, all the other facilities and services met expectations. Would recommend if not to the poor customer interactions with members of staff at the reception.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kevinat2017
Buckingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

My partner and I booked the romantic spa package for his birthday. The room was gorgeous and the bed was huge! Bathroom was very nice and had a tv inside, with a big shower. We had champagne and chocolates in our room and they also brought up a piece of cake with Happy Birthday wrote in chocolate on the plate...

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Helpful?
1Thank hayley l
London, United Kingdom
Reviewed 1 week ago

My husband and I booked a spa day directly with the Hilton which cost £60 each for a 30 minute treatment each, lunch and full use of the spa facilities. The spa is lovely, very relaxing and we especially enjoyed the Jacuzzi and eucalyptus steam room. Lunch was very good, with some great healthy choices. We had the quinoa, halloumi...

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Helpful?
Thank RDB85
Surrey, United Kingdom
Reviewed 1 week ago

Lovely Hotel with all the mod cons. I think the reception staff and bar staff would most definately benefit from some training on customer service and communication techniques. Such a shame as we were so looking forward to this day and just found the attitude of certain members of staff appalling and would not be inclined to return or recommend...

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Helpful?
Thank joannastevens500
London, United Kingdom
Reviewed 1 week ago

We stayed at the Hotel as a Valentine Treat with my partner. Check-in was great thank you to Julia for the lovely welcome. Our Room was fabulous, just that the air conditioning keep us awake all night due to the on and off whistling noise. The Spa area was nice and clean, not so busy. Knowing that the room service...

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Helpful?
Thank Norman Rey D
Atlanta, United States
Reviewed 1 week ago

A classy hotel. Rooms have nice bedding, and other amenities while also being very quiet. The complimentary internet speed was adequate to use Skype etc. They have Rolls Royce cars for hire sitting outside (alternative to taxis) for those who might want to impress someone. Hotel sits in a park setting, yet near London, and short drive to various nice...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dominicc539
Camden, Maine
Reviewed 1 week ago

Excellent hotel,I love this hotel and will defintely go back there.Staff are welcoming.Highly recommended I used the junior suite .Rooms very clean.location is superb.Food was very nice,the hotel itself was very clean and welcoming.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elleng816

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: ₹ 9,688 - ₹ 18,975 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
7 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
 of 5 bubbles StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
 of 5 bubbles A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
 of 5 bubbles jessiem165, 25 Jan 2017 | Read review
“King room with a view was fantastic!”
 of 5 bubbles jowr2015, 8 Jan 2017 | Read review
“worth booking a room with a veiw”
 of 5 bubbles lolal40, 3 Jan 2017 | Read review
5 of 5