Book the hotel for 2 days , due to lockdown I cancelled the booking before 20 days. Still dint got the refund. Each time there is a new staff on phone who don’t answer properly and no proper feedback of my refund Highly disappointed with the management team
Taking time to write this review coz its important we three friends visited the resort on weekend inspite of telling well in advance rooms wer not checked ..whn we arrived ac was nt on fridge was nt on ..anyway we realised later dat ac was nt cooling and also tv was nt wrking We asked to fix it bt they couldnt so in midnight we changed the room by ourselves minimal help n courtesy from hotel part Jacuzi is not functional ..just machine sounds ..food is good and they served in time Pool was dirty and purification pumps wer nt working .explaination.is that electricity wont b der on sundays Hotel reception person MAYUR responded very RUDELY to all our complaints in morning ..he was least bothered also whne we asked him to call manager he told sunday he wont b der and he wont pick call..he called the manager by himself(supposedly) He too dint pay heed and gave peanuts discount of 5% in our food bill .. they wer unapologetic and wer very rude I urge u dnt visit this hotel if you want pleasant stay…
Took a leap of faith while booking this.. and was super pleasantly surprised!! It's a small, neat, safe and lovely resort. The food is fantastic.. would highly recommend to try crispy babycorn, paneer tikka. and mango icecream. And yes, curd rice was so bad that I couldn't believe, they could mess up a simple dish. :) The premium cottage was plush.. the bed was very comfy to sleep in.. the balcony was the perfect spot to sit for a night out. Wake up to the sight of coconut trees and chirping of birds. The staff is gooood and helpful.. the pool is okayish.. I would definitely come back here for a relaxing holiday!!
I was literally very happy to stay in the resort and happy with the whole staff. Mostly happy with the service of Aijaz Shaikh at the check in time we met Mr.Arpan he took a lot of care of us in a good way .
The resort have a fantastic service quality. Aijaz is very helpfull and friendly , received a good Service and ordination from kaif . Also met with Mr. Arpan is a nice gentalman. Willing to visit again.
I visited previously also, it was worst. but now huge change in service. Illehi did fantastic decorations, Aijaz is a very good communicator. Kaif, Ameer & Pawan did excellent food service. Food is also good. Most importantly Mr. Arpan sir coordinations & leadership is excellent. Will come again.
One of the best resorts near belgaum to get relax with friends and family. Hospitality is appreciated. Staffs are very polite and with good service. Rooms are very much comfortable and clean. Food quality has to improve.
Food was excellent thanks to kaif MD Ameer,illahi, aijaz and Rohan for giving me the excellent service they made me happy and joy full stay I like this property, nature and the privacy.. Iam planning to visit again. Mr Arpan has a good comunicater
It was a very good type of hospitality and feels pleasure to be here. Staff management and members of resort and convenient and friendly. It provides good hospitality and nature considering other places.
The resort is just aww!! Nature lovers just go without a second thought!! U will definitely enjoy the stay!! Everything is taken so much care at the premises!! Aijaz shaikh from front desk dept and Ilahi from housekeeping were the best person!! But plz take care of ur food!!! Food at the resort is not very delicious!! Its just average!! Otherwise overall i would rate 5 *****’!! V definitely enjoyed our stay🥰