We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.


Booking.comUS$ 94*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 146*
US$ 94*
Great Deal
US$ 141*
US$ 141*
Compare best prices from top travel sites
and 3 more sites!
Professional photos
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

474 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for BEST WESTERN Palace Hotel
See the most recent reviews
Showing 42: English reviews
Zurich, Switzerland
Reviewed 3 August 2016

We stayed two nights there and everything was really perfect: kindness of staff, breakfast, rooms, beds. There is also a spa and swimming pool. To go to the old town of San Marino, however, a car is necessary from the hotel ( or taxi). We usually walk a lot, but there is no street available which is "walkable" to get...

1Thank semagora
Reviewed 28 July 2016 via mobile

This hotel might offer clean rooms that look nice, but apart from that I would NOT recommend this to anyone. We unfortunately booked 6 nights, so we experienced the whole range of terrible hotel services - for starters, the staff at the reception is incompetent and rude. We had to change rooms 4 times to get away from the noisy...

1Thank Nils H
Edinburgh, United Kingdom
Reviewed 22 July 2016

The hotel was nice and clean - the staff were friendly, helpful and most spoke English. The bedroom was fine with AC, wi-fi, tv/radio and a decent bathroom. There was no trouser press, although an iron and board were available via reception. There were no tea / coffee facilities in room. The location meant that a car was an advantage,...

Thank Robert B
Reviewed 8 July 2016

Satisfactory hotel but it will not give the same romantic, picturesque or historical feel as any of the hotels located inside the city of San Marino. As pointed outby others - beware of long walk to your room and dangerous entrance and exit to hotel by car. There is a quite wonderful pool on the rooftop, if empty youcan have...

Thank haztrips
New Hampshire
Reviewed 19 May 2016

We reviewed hotels for our visit to San Marino, and this hotel appeared to meet our needs. However, not the case. The hotel sits right on the busy access to the mountaintop principality of San Marino, in San Marino's Serravalle town. Access to the hotel is not intuitive and, frankly, with the speed of traffic as approaching the hotel, right...

Thank bucknikkid
Budapest, Hungary
Reviewed 18 April 2016

I spent 3 days in this amazing hotel. I travelled for business reason, therefore the locatios was perfect for me (close to the center, but only 20 minutes from the old town). My room was spacious, clean and well equipped. The hotel staff was extremly helpful, they always have a sincere smile. The breakfast is excellent, and I also recommend...

Thank Lilla D
Noida, India
Reviewed 18 April 2016

This is my second review of the Hotel after my previous stay in September 2014 .The Hotel is located on the main street in Seravalle while proceeding towards San Marino City Centre . The room (a basic double) was very comfortable and spacious [ with an adjoining small courtyard as well ! ] provided with a working table ,large wardrobe...

1Thank DrArunAgrawal
Reviewed 23 March 2016

We did not know what to expect, so were pleasantly surprised by this hotel! And, they really provided an excellent buffet breakfast! We also enjoyed dinner there... and great to have free parking! It was perfect location to head up the mountain to see San Marino...sadly the weather that day was totally "pea soup" fog and we really could not...

Thank AnniePhilly
Swindon, United Kingdom
Reviewed 24 February 2016 via mobile

Booked this hotel for a family visit to San Marino. The room was nice and spacious and we enjoyed the pool and free wifi. The view was just ok because of a crappy petrol station outside the front of the hotel. What we didn't like was they only did room service when the restaurant was open i.e from 19.30pm, there...

Thank north12345john
Reviewed 7 February 2016

Stayed for 2 nights. Arriving late to a functional welcome my room was fine with a small courtyard. Bed and bathroom were fine. The hotel is located reasonably convenient for the football stadium. I had a car and enjoyed touring the area. Had a very frustrating time trying to order room service on one night with an awkward waiter and...

Thank BasilsTravels

204 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (165)
Bathroom (14)
Room/Suite (26)
Dining (7)
Hotel & Grounds (13)
Business Centre/Function Rooms (2)
View from Room (3)
Pool/Beach Area (11)
Other (89)

Management photos: Courtesy of the property manager

All Management Photos (39)
Pool/Beach Area (7)
Hotel & Grounds (8)
Business Centre/Function Rooms (10)
Dining (2)
Room/Suite (6)
Bathroom (3)
Other (3)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Serravalle
4.7 km away
Oste del Castello Wellness & Bike
3.5 km away
Hotel Ristorante Cesare
Hotel Ristorante Cesare
#1 of 10 in City of San Marino
542 reviews
2.2 km away
Grand Hotel Primavera
Grand Hotel Primavera
#1 of 4 in Borgo Maggiore
534 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Grand Hotel San Marino
Grand Hotel San Marino
#2 of 10 in City of San Marino
623 reviews
3.7 km away
Hotel Joli
Hotel Joli
#3 of 10 in City of San Marino
444 reviews
5.0 km away
Hotel San Marino iDesign
Show Prices
Show Prices
Show Prices


  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Punto di incontro ideale per chi desidera l’eccellenza, il Best Western Palace Hotel dispone di 91 camere, junior suite e suite. In un ambiente raffinato, posizionato lungo la Superstrada di San Marino e quindi vicinissimo alla Riviera ed allo stesso tempo al centro storico della Repubblica di San Marino, mette a disposizione degli ospiti una molteplicità di servizi. Il Centro Congressi con sale modulabili sino a 800 posti, la piscina coperta panoramica ed il centro benessere, la garanzia di un ampio parcheggio, ma soprattutto tanta ospitalità ed un servizio davvero unico. ... more   less 

Additional Information about BEST WESTERN Palace Hotel

Address: Via Cinque Febbraio, Serravalle 47899, San Marino
Region: San Marino > Serravalle
Price Range: ₹ 5,397 - ₹ 9,883 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palace Hotel 4*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Priceline and TripOnline SA so you can book your BEST WESTERN Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palace Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from BEST WESTERN Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quietest rooms to the rear of hotel”
johnlwfuller, 23 Jan 2017 | Read review
“Room to the street extremely noisy. Outstanding view of ... nothing.”
MaikLi, 12 Nov 2016 | Read review
“Single rooms have a small little courtyard, suites are not worth it.”
DesertFoody, 3 Aug 2016 | Read review
“Go somewhere else”
bucknikkid, 18 May 2016 | Read review
“Try to get a room near the front to avoid a long walk to the lifts.”
neilf189, 13 Oct 2015 | Read review
5 of 5
US$ 94* /night
View Deal
TravelocityUS$ 141
Hotels.comUS$ 141
TripAdvisorUS$ 94
View all 7 deals
Prices are for 1 room, 2 adults
Change dates