We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Restaurant
Wheelchair Access
Bar/Lounge
Spa
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Sauna
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Location
Full view
70Somewhat walkable
Grade: 70 out of 100
103Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews & more
715Reviews
845Photos
37Q+A
100Room tips
Traveller rating
  • 357
  • 285
  • 50
  • 6
  • 17
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
We had booked a junior suite but on arrival asked the manager if it was possible to upgrade to a suite. He arranged for his colleague to show us the suite with large terrace which we decided to take. He gave us this upgrade at a very reasonable rate.
Everything about this hotel
Read more
Response from Hotel525, Director de Relaciones con Clientes at 525 Hotel
Responded 2 days ago
Dear Tom, Thank you so much for sharing your comments!! We are glad to read that you had such a good experience with us!! We all hope to welcome you back soon, Kind regards,
Read more
Initial impressions were not good when we were greeting by an unsmiling,sullen receptionist. A woman of very few words who spoke curtly and made no eye contact at all.
The hotel was clean and well furnished and we were happy with the large, comfortable room and bed. However, we u
Read more
Response from Hotel525, Director de Relaciones con Clientes at 525 Hotel
Responded 2 weeks ago
Dear Becky, First of all, we want to thank the time you have invested in sharing your opinion. We apologize for the inconvenience described on your comment. It was an isolated even and we are working very hard to prevent these situations from happening again. Our priority is the welfare of our guests and to give them an excellent service. I can only hope that you can give us a new opportunity to show you that we learn from our mistakes. We hope to see you again so you can enjoy a service that lives up to your expectations. Kind regards,
Read more
We really liked the look of this hotel, we've passed it a few times whilst visiting Los Alcazares. The biggest disappointment for us was the lack of tea and coffee making facilities in the room and the area around the bath had black mould all over it

The reception staff were ex
Read more
Response from Hotel525, Director de Relaciones con Clientes at 525 Hotel
Responded 2 weeks ago
Dear Beverley, Thank you for taking the time to write the comments about your stay on Tripadvisor page. We are sorry that our facilities have not been to your totally satisfaction. At the moment we are in the process of gradual improvement, that is why we value a lot of opinions like yours. Thank you for your review, we will try to improve the impression we gave to you if you give us an other chance in the future. Best regard,
Read more
Currently staying at the hotel 525. Initial impressions were excellent. Great location and looked a nice clean hotel. First night it was incredibly hot and we couldn't get the aircon to work so we went to reception who informed us that they would not switch it on as it was Novemb
Read more
Response from Hotel525, Director de Relaciones con Clientes at 525 Hotel
Responded 4 weeks ago
Dear Keir, First of all thank you for your comment and your valuable time. We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. Do not doubt that we take very seriously all the comments and suggestions we receive from our guests, every single comment will be carefully analyzed, following our continuous improvement plan. We truly hope that you come back and give us another opportunity to reach your expectations. Sincerely,
Read more
This is a great hotel. We were on the run from La Manga (which is a terrible place!) and stumbled on this hotel. Modern decor, a great bar, nice rooms but.... the room was unbearably hot. The aircon wasn’t working (or turned off) and we weren’t able to open the door as the street
Read more
Response from Hotel525, Director de Relaciones con Clientes at 525 Hotel
Responded 12 Nov 2018
Dear Anna, First of all thank you for your honest comment on Tripadvisor. We are pleased that you have selected our 525 Hotel as a place to stay for your free days and apologize for any inconvenience. Our goal is always a 100% satisfied guest. We hope that next time you come directly to us and in case of complaints contact us, so that we can help you further. Kind regards!!
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisor525 Hotel
The Suite at the 525 Hotel
Professional photo exclusively commissioned by TripAdvisor525 Hotel
The Single Room at the 525 Hotel
Professional photo exclusively commissioned by TripAdvisor525 Hotel
The Junior Suite at the 525 Hotel
Professional photo exclusively commissioned by TripAdvisor525 Hotel
The Junior Suite at the 525 Hotel
Professional photo exclusively commissioned by TripAdvisor525 Hotel
The Double Room at the 525 Hotel
Previous
Hello.. does the triple room have three separate beds please?
I doubt if they have triple room. I cannot say for sure. However triple rooms are not common at this part of the country.
0 votes
Show all answers
Hi Can i just ask did you upgrade at the hotel? Many thanks Jamie
Can you get Day or half day passes to Spa?would you suggest booking treatments??
I did not use the spa. I cannot say anything about it.
0 votes
Show all answers
Is there a kettle in the room?
No kettle sorry
0 votes
Show all answers
Is there a kettle in the room?
We had a kettle , tea and coffee in our room.
0 votes
Show all answers
Previous
1234568
"Make sure you ask for a room on the other side of the plaza if you want a quiet night."
"Choose a room on the other side of the square to avoid late night noise"
"Give them a precise time to make up room"
"our room was dusty and the bathroom dated, bath chipped and tiling worn"
"Quieter rooms may sound good, but nothing interesting to look at"
Previous
PRICE RANGE
US$ 72 - US$ 107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
525 hotel los alcazares
LOCATION
SpainRegion of MurciaLos Alcazares
NUMBER OF ROOMS
109
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing