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Best Western Pontypool Metro Hotel

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Traveller (46)
Room & Suite (32)
Pool & Beach (11)
Overview
  • Excellent59%
  • Very good34%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“bacon”(29 reviews)
“travel lodge”(13 reviews)
“service station”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Wheelchair Access
Dry Cleaning
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
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388 results
Traveller rating
226
132
19
8
3
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LanguageEnglish
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226
132
19
8
3
Show reviews that mention
All reviewsbacontravel lodgeservice stationcar parkwestern hotelsservice areabiscuitswould stay againfree wifiideal locationstayed here for nightsclean roomsmain roadgreat roomfull englishbuffet breakfastroad noise
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1 - 5 of 388 reviews
Reviewed 4 days ago

Had a very good nights sleep, and an equally good breakfast. No complaints at all, it's by a busy road, but that is clear before you book, and didn't cause me any issues. Clean and tidy, nice shower, and basically that's all i came for.

Thank Isgoodereinit
Reviewed 6 days ago via mobile

Unfortunately the hotel is right by a busy road so I couldn’t leave the window open at night, and even with the window shut it wasn’t quiet. An unhappy looking receptionist refused to give me any paperwork for my stay! A very poor first impression!

Thank pushthebar
Reviewed 1 week ago

I stay at this hotel most weeks, and as most people who travel for work know, hotels, however fancy they are come down to people. The whole team here are just lovely, nothing is too much hassle, even when it should be! The place is...More

1  Thank Simon A
Reviewed 2 weeks ago via mobile

3 of us stayed in this hotel, 2 adults and 1 child. We were made to feel very welcome. We had breakfast in the morning and the breakfast staff were very very attentive. We travel to wales quite often and generally stay in the premier...More

1  Thank Victoria S
Reviewed 3 weeks ago

Stayed a couple of nights while my own Bedroom was been decorated at home. Surprised how competitive price-wise and free WiFi was included. Staff where lovely although they seemed slightly stretched at times, but they still made every effort to accommodate us. my first stay...More

Review collected in partnership with Best Western
1  Thank modorichie
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Wheelchair Access
Free Parking
Non-Smoking Hotel
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$ 63 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pontypool
#2 Family Hotel in Pontypool
#1 Budget Hotel in Pontypool
#2 Mid-range Hotel in Pontypool
#1 Quaint Hotel in Pontypool
Room types
Non-Smoking Rooms
Details
Price range
US$ 63 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pontypool
#2 Family Hotel in Pontypool
#1 Budget Hotel in Pontypool
#2 Mid-range Hotel in Pontypool
#1 Quaint Hotel in Pontypool
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (46)
Room & Suite (32)
Pool & Beach (11)
Dining (8)
Questions & Answers
Ask a question
Monika F
21 April 2015|
Answer
Response from PontypoolManager | Property representative |
Hi Monika Sorry, we do not allow pets at the hotel.
0
Votes
Room Tips
"Ask for a room that overlooks the car park if noise bothers you."
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"Room on the opposite side to the motorway"
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"Ask for a car park facing room if you're a light sleeper as the road nearby is quite busy."
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"No lift so if you can’t do the stairs ask for a ground floor room."
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