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The Moonraker

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921 Reviews from our TripAdvisor Community

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Showing 909: English reviews
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Verwood, United Kingdom
Reviewed 6 days ago NEW

We booked the 2-night Gourmet Dog Lovers Escape at the Moonraker Hotel through Pets Pyjamas and both my husband and I as well as our two Westies were made to feel welcome from the outset of arrival at Reception. The break included a Superior room, which had a king size bed, a two-seater sofa and stylish bathroom. Our room was...

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Thank Julie195847
Reviewed 1 week ago via mobile

I always wondered what was behind the James Bond name and in essence it is an English country house with bags of charm. The restaurant was large, elegant and welcoming although not so romantic. The food and service was really terrific with a menu of unusual choices and presentation. I quite honestly don't have a negative thing to say.

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Thank Carrie W
Reviewed 1 week ago

Great service, friendly staff where nothing is too much to ask Good food, especially like the 'specials board' with its variety :) From the moment you enter the hotel, staff are welcoming and smiling regardless of time or weather! Lovely log fire to blow the winter blues away

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Thank Andy V
Trowbridge, United Kingdom
Reviewed 1 week ago via mobile

We visited here through a groupon deal, meaning the 5 course tasting menu was around half price. The food was good for the price we paid, however I would never pay full price - simply not worth it. Highlight was the house smoked salmon with whipped goats cheese. Low point was the desert of pastry, fruit and cream which seemed...

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Thank kpearson8
Ireland
Reviewed 1 week ago via mobile

Just stayed for four nights for business and it felt like I was at home. It was comfortable, excellent service from Linda at breakfast to Olivia at dinner. Rooms are cosy, warm with character and the food was superb. Great spot and worth a visit!

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Thank ClampetsIreland
Warlingham, United Kingdom
Reviewed 2 weeks ago

I really do try and write a constructive, mature review every time but all I can say about this place is WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW WOW! A seriously great country hotel where clearly the owners, management and staff do their best to make guests stays as good as possible. Real customer service, no compromises....

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1Thank Steve H
Reviewed 2 weeks ago via mobile

A wonderful hotel to stay at. From the moment you check-in, you feel valued and appreciated. The rooms are of a high standard, the food is excellent and the icing on the cake is the way you are treated by all the staff. Special mention to Olivia who brings a positivity and friendly passion to your restaurant experience. Highly recommended.

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Thank Nick F
Newark-on-Trent, United Kingdom
Reviewed 4 weeks ago

Such a gorgeous building and the staff are wonderful, happy and knowledgeable. I have a lot of food intolerances and they always find something tasty for me to eat with no fuss. Rooms are very comfortable and well appointed, lovely décor too.

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Thank Jo B
Reviewed 4 weeks ago

Great service. We come with our daughter (15 months) and doggy and all service, food and facilities were perfect. Moonraker stuff supports us during dinner, bringing delicious food to our room because our daughter was sleeping. They were very quiet and sensitive with her sleep. thank you for your dedication

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Thank Patri G
Manager_Moonraker, General Manager at The Moonraker, responded to this review

Thank you very much for you review, I will share this with our team who I'm sure will be encouraged by your positive comments. It is important to hear feedback on our offering to all our guests whether it is the younger generation or the four legged variety, we are always seeking to improve our service and it only through...

Cologne, Germany
Reviewed 4 weeks ago

Very nice room with a very nice view. Lovely bathroom. Great breakfast. Really enjoyed the home smoked salmon with scrambled eggs. Friendly staff. Hotel has something very special on one hand - but on the other hand it does lack of something.

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Thank T875RNthomasm
Manager_Moonraker, General Manager at The Moonraker, responded to this review

Thank you for your review and the positive feedback regarding the room and the fayre at breakfast, however, I am sorry to hear that you had some reservations in our overall product. Please do feel free to contact us directly if you would like to discuss this in more detail. All feedback is welcome and it is only through such...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Moonraker hotel, a grade 2 listed 21 bedrooms Manor house situated on the outskirts of Bradford on Avon/ Trowbridge and a 15 minute drive from the Bath Spa. Mentioned in the Domesday book as being part of the Abbess of Glastonbury's estate, the Manor house was originally build in Queen Ann Style before being upgraded in the 17th century to Bath stone. Purchased by Tudor & Lucy Hopkins in July 2013 the hotel has undergone a full refurbishment including transforming the restaurant into a relaxed informal dining space. Head Chef Matthew Briddon (River cafe, Paul Heathcotes) joined the team in September 2013 and has created menus around the hotels kitchen garden and onsite smokery. Nine bee hives provide the hotel honey and rare breed pigs live on the grounds. Kathy Lette (writer and author) stayed at The Old Manor and wrote an article for the Express where she said: 'The bedrooms, with their four poster beds and wide wooden roof beams, are so Jane Austen-esque I kept expecting Mr Darcy to get down on bended knee' The Moonraker oozes old world charm and is a relaxed cotsworld escape with some of the UK's top attractions on its doorstep. ... more   less 

Additional Information about The Moonraker

Address: 1 Trowle | Trowle Common, Trowbridge BA14 9BL, England (Formerly Old Manor Hotel)
Region: United Kingdom > England > Wiltshire > Trowbridge
Price Range: ₹ 7,012 - ₹ 9,684 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Moonraker 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Hotel Old Manor
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Questions & Answers

Here's what travellers have asked, with answers from The Moonraker staff and other travellers.
2 questions
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Wisbech, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If travelling with dogs, room in the "old pig sties" are best - the sties are long gone and have been replaced with superior hotel rooms!”
 of 5 bubbles Julie195847, 17 Feb 2017 | Read review
“Try sleeping in the cow sheds!!!”
 of 5 bubbles andyv530, 12 Feb 2017 | Read review
“Each room is different, you wont be unhappy with any you stay in.”
 of 5 bubbles 845job, 26 Jan 2017 | Read review
“We were in Room 20 and thought it perfect for our needs, a retired couple.”
 of 5 bubbles redwinterTucson, 15 Jan 2017 | Read review
“I think every room would be nice. We were in the main house and there are some annex rooms out by the restaurant court yard.”
 of 5 bubbles , 6 Nov 2016 | Read review
5 of 5