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Joys Palace

Traveller (170)
Room & Suite (56)
Dining (26)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The only 5 star hotel in Thrissur with outdoor restaurant, bar, Ayurveda, spa, spacious rooms, 5 non veg buffet, swimming pool. Guests have the provision to use a high facility gym.
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Property amenities
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Trendy
HOTEL CLASS
396Reviews
188Photos
1Q+A
71Room tips
Traveller rating
  • 198
  • 102
  • 56
  • 17
  • 23
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Popular mentions
Joys Palace, a wolf in sheeps clothing. 5 star pictures 3 star experience. Customer Service good, rooms and hotel in general need updating, food needs to drastically improve. With limited hotels in Thrissur this is the best out of a bad bunch.
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Response from JoysPalace, Guest Relation Executive at Joys Palace
Responded yesterday
Good evening Sir, Greetings!!! Thank you for taking the time to write your review of our property, your comments are very much valued. I really appreciate your comments regarding our customer service. I am sorry to hear about your unfortunate experience about the rest and hope you give us the chance to make it right. Thanks and Regards, Sheethal Guest Relation Executive
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Staff pleasant. Reception good. Room service okay. Location best . Rooms clean. But restaurant staff are very bad at service. Not once . Twice I had bad experience. I even informed restaurant manager. Good smile he gave in return with sorry.buffet dishes when they get emptied ,
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Response from JoysPalace, Guest Relation Executive at Joys Palace
Responded 5 Dec 2018
Good evening sir, Greetings for the Day!!! We would like to apologize for your recent experience and sorry to hear you were less than satisfied with service. It is only though feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We really appreciate your feedback, and hope you give us the chance to make it right. Hope to see you again soon. Thanks and Regards, SHEETHAL Guest Relation Executive
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It was a offical visit. Warm welcome. Good food. Excellent Breakfast. Spacious Rooms. Best Hospitality. Can recommend to others. Check out was quick. Thanks to Ms.Habeeba and Mr.Binu. Will definitely stay next time.
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Response from JoysPalace, Guest Relation Executive at Joys Palace
Responded 5 Dec 2018
Good evening Sir, Greetings for the Day!!! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Hope to see you again soon. Thanks and Regards, Sheethal Guest Relation Executive
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We stayed here for a few days.Hotel is in good location.The room was clean and air conditioned.The staff were really helpful.Breakfast was so good.comfortable stay i hope we can stay there again one day..
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Response from JoysPalace, Guest Relation Executive at Joys Palace
Responded 21 Nov 2018
Good Afternoon Sir, Greetings for the Day!!! Thank you very much for such great review! We work hardly to offer the best service in the best possible environment, so I am happy to see that reflected on your last visit. Hope to see you again soon. Thanks & Regards, SHEETHAL Guest Relation Executive (GRE)
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The staff is very kind and the rooms are great.I liked the food here and their buffet offers a lot of variety. The rooms are very clean and they offer room service for 24 hours.Its in the middle of the city which makes it very convenient to travel around.
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Response from JoysPalace, Guest Relation Executive at Joys Palace
Responded 15 Nov 2018
Greetings for the Day!!! Thank you for the awesome review, Ms. Babitha! I am delighted to read that our team has shown excellence in understanding your requirements and went an extra mile to make your stay comfortable. Hope to see you again soon. Thanks and Regards, SHEETHAL Guest Relation Executive (GRE)
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Room
Faulty AC Control
Stained and repaired bed sheets
Dirty Electrical Socket
Damaged floor
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12345612
How far is this from Lulu's convention centre?
about 4 to 5km
0 votes
Show all answers
"6th Floor east facing"
"I am not sure there are any."
"Corner suites are large and sunny""
"Corner suites are large and sunny""
""Rooms on the south side are quieter""
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12345615
PRICE RANGE
US$ 57 - US$ 113 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaThrissur DistrictThrissur
NUMBER OF ROOMS
61
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