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Hilton London Heathrow Airport Terminal 5

CancelonUS$ 119*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 225*
US$ 119*
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US$ 152*
US$ 151*
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Hilton London Heathrow Airport Terminal 5
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3,249 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Heathrow Airport Terminal 5
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Showing 3,130: English reviews
Reviewed 1 August 2016 via mobile

Regular business traveller in the area, used the gym(good) and spa tonight(bad). Upon entering, changing rooms covered with used towels, slippers, robes. Lazy guests cannot be bothered to use the two towel bins provided when the floor, bench, lockers will do....I reported this and reception clerk for Spa did attend to do a quick tidy. Used the gym - pretty...

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Helpful?
1Thank Jim W
London, United Kingdom
Reviewed 31 July 2016

Do not be fooled by the name of this hotel. It is not near Terminal 5. It is 15 minutes away and if the shuttle bus is not available it will cost you £40 return by cab. There is nothing about the location on the mobile website except that it is 'conveniently located'. On the main website you have to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank UncleVanya2014
Reviewed 31 July 2016 via mobile

I will not be returning to this hotel ever again! The service in the restaurant was slow and the servers were unattentive, I had to wait 30 minutes just for a measly glass of water. They did not cater to my needs so i couldn't eat the food I was presented, that I had also waited over an hour for!...

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Helpful?
1Thank Alicia P
Johannesburg, South Africa
Reviewed 30 July 2016 via mobile

Had to spend a night at the Hilton when our international flight was cancelled. Really impressed with the hotel staff, quick and efficient and friendly. The rooms are new styled, spacious and very comfortable. Great to walk into an air conditioned room which is often overlooked by hotels. Breakfast as buffet style and quite good. The water pressure in the...

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Helpful?
1Thank Les P
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Les P Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Bournemouth, United Kingdom
Reviewed 30 July 2016

Location is about 5 minutes drive from terminal 5 or you can get the hopper bus. Hotel is a newer hotel than the one in terminal 4. Rooms nicely done very clean and beds comfy...my only moan was no mirror/dressing table to do hair etc . No noise from the planes even though they were overhead. Did not have dinner...

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Helpful?
1Thank Dognelly67
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Dognelly67 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Reviewed 30 July 2016 via mobile

Lovely hotel, very modern. Most impressive reception when you walk in. Typical Hilton service at the front desk, very professional and super friendly staff. I loved the extra wide passages en route to bedrooms, it made you feel the Hilton experience even before you entered your room. The decor is fab and the bathroom is stunning. This hotel has all...

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Helpful?
1Thank Sherii40
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Sherii40 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Bridgewater, New Jersey
Reviewed 29 July 2016

Top quality airport hotel with onsite parking and easy access to T5. The spa is great to wind down before/after flight. Good park and ride packages. Highly recommended. Rooms are spacious and breakfast excellent.

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Helpful?
Thank andrewprentice2
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear andrewprentice2 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Berkshire, United Kingdom
Reviewed 28 July 2016 via mobile

Lovely clean room and all amenities we needed for a 1 night stop over before our flight. Brilliant nights sleep in a lovely comfy bed! Only thing I would say was our meal in the evening wasn't that hot. Breakfast okay, set us up for our flight to the USA. Would stay again.

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Helpful?
1Thank jselling86
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear jselling86 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Reviewed 27 July 2016 via mobile

On arrival from Australia we found the location suited our needs for a early start the next day. Room service very prompt and the meal excellent, and our room spotless. Breakfast ok,tea and coffee supplies were short on and only enough milk for 2 hot drinks

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Helpful?
Thank John G
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear John G Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Auckland Region, New Zealand
Reviewed 26 July 2016 via mobile

We didn't stay in the hotel per se, but used the useless car park and ride set-up at this hotel. It's a good 30 minutes between buses to transfer you to the airport (which isn't a good service to start with). You MUST stand outside and wave down the buses that show up, otherwise they don't pick you up. Bit...

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Helpful?
1Thank ML1975X
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear ML1975X Thanks for your comments. Please contact NCP direct and discuss your experience with them as there clearly seems to have been a problem. Our H57 bus stops every 15 minutes at peak times and 30 minutes off peak. The bus stops at the entrance of the hotel and you don't have to wave any vehicle down. (As you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25/M4 Motorways, London and South England. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 Per person (this is the same for all Heathrow Hotels). We are a Hilton with a generous twist. Award winning restaurants, Bars, Spa and Conference Centre. High speed complimentary wifi throughout the whole hotel. ... more   less 

Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Poyle Road | Heathrow, Colnbrook, Slough SL3 0FF, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: ₹ 7,266 - ₹ 16,803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport Terminal 5 staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Executive room 439”
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5 of 5
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US$ 119* /night
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