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Hilton London Heathrow Airport Terminal 5

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Hilton London Heathrow Airport Terminal 5
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3,058 Reviews from our TripAdvisor Community

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Showing 2,946: English reviews
London, United Kingdom
Reviewed today NEWvia mobile

I have read lots of reviews about this hotel and many people complain the hotel is not actually at Terminal 5. I booked on the Hilton website where the location is very clearly shown. There is only 1 hotel actually at T5, which is the Sofitel. I have stayed there, but I prefer the Hilton. The Hotel Hoppa bus is...

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Helpful?
Thank TheBishopsAvenueN2
Cornwall Uk
Reviewed yesterday NEW

This is the first time that we have stayed in this particular hotel and we would certainly return. From the concierge to the porter to the reception staff they were all friendly and professional. We also dined in the Indian Restaurant which was a memorable experience for all the right reasons. We used the onsite car park for 24days and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank GrahamCornwallUK
Brisbane, Australia
Reviewed yesterday NEW

this hotel is well operated and very comfortable. we stayed as a family and it was easy to get to Heathrow via a cab for 25 pounds with lots of luggage. it would be good if the hotel had its own shuttle to the terminals

Review collected in partnership with Hilton Hotels & Resorts
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Thank N8795DCpatricko
Falmouth, United Kingdom
Reviewed 2 days ago NEW

We booked for a one night stay prior to our flight and parked for 9 nights. We used the parking area at the back of the hotel, there were ample places available and the spaces were a good size. Our room was large and comfortable with the normal tea/coffee and complimentary bathroom items. We ate in the International restaurant, which...

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Thank 123pix
Chichester, United Kingdom
Reviewed 2 days ago NEW

As a Hilton HHonors Diamond member and thus being well travelled, even I admit not all Hiltons are equal and the service on the day guaranteed to be perfect. This is to be expected we're only human afterall. However the service I received on the night I stayed at the Hilton T5 last week fell short by a long long...

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Thank oO-TraveLUST-Oo
SOMERSET
Reviewed 3 days ago NEW

The Hotel was easy to find from the M25. Plenty of parking spaces and we left our vehicle here for 9 days. Easy to check in with no problems. We caught the shuttle bus to Terminal 4 which took about 30 minutes. On arriving back at the hotel after our holiday, check in was efficient and we were very happy...

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Helpful?
Thank GKWSomerset
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear GKWSomerset Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Adelaide, Australia
Reviewed 4 days ago NEW

Recently stayed here for the night before a early morning lhr flight. The room was clean, spacious and comfortable. I have dietary requirements and the restaurant staff went above and beyond to accomodate me. Staff were friendly and helpful. Only slight downfall was one receptionist on in the morning for checkout, resulting on a queue of 7 guests trying to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jennt764
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear jennt764 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Reviewed 5 days ago NEWvia mobile

Finished a delightful month in UK, arrived by car from M4 coming in from the Cotswolds. Getting to terminal five was clearly sign posted and straight forward. Drop off was easy and no hassle....now back to work. Flying to Thailand, then Australia. At checkin I completed the checkin on one of the terminals using my Booking reference and everything was...

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Helpful?
Thank tedegan1
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear tedegan1 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Helsinki
Reviewed 6 days ago NEWvia mobile

I stayed at this hotel for one night. You can take the HotelHoppa from terminal 4 or terminal 5, it does not take long. The king room is really nice and fresh, very bright and airy. The hotel is otherwise also very nice, with several restaurants and cafes. Prices in restaurants and room service are high, but hey, what can...

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Helpful?
Thank LoHel
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Lohel Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Aberdare, United Kingdom
Reviewed 1 week ago via mobile

We stayed her overnight before our trip to New York had an great night stay, room modern and clean ,no noise from the aircraft flying overhead , we left the car at thehotel parking for an week which was great park your car and take your keys with you, would definitely return , flying to Chicago end of August so...

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Helpful?
Thank Christopher A
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Christopher A Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25/M4 Motorways, London and South England. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 Per person (this is the same for all Heathrow Hotels). We are a Hilton with a generous twist. Award winning restaurants, Bars, Spa and Conference Centre. High speed complimentary wifi throughout the whole hotel. ... more   less 

Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Poyle Road | Heathrow, Colnbrook, Slough SL3 0FF, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: ₹ 7,013 - ₹ 14,706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport Terminal 5 staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport Terminal 5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a High Floor facing T5/Runway...great fun plane spotting at night!”
 of 5 bubbles oO-TraveLUST-Oo, 18 Jan 2017 | Read review
“We have never had a bad room staying here.”
 of 5 bubbles 977PaulC, 10 Jan 2017 | Read review
“Executive rooms offer more but food is a little disappointing unless.”
 of 5 bubbles Z9297AEkevinm, 12 Dec 2016 | Read review
“Park at the rear uf the hotel for easy access to reception with cases”
 of 5 bubbles matt_murphy, 10 Dec 2016 | Read review
“Exec floor is worth the difference.”
 of 5 bubbles AbuDhabiTraveller, 7 Dec 2016 | Read review
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