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Hilton London Heathrow Airport Terminal 5

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Hilton London Heathrow Airport Terminal 5
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2,991 Reviews from our TripAdvisor Community

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Showing 2,882: English reviews
Great Glen, United Kingdom
Reviewed yesterday NEW

Had a lovely one night stay. Mr todiwala's kitchen was very good. Breakfast was excellent. The room was very comfortable and very clean. The staff in all areas were fantastic and looked after our every need.

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Helpful?
Thank Paul R
Charleston, South Carolina
Reviewed 2 days ago NEW

My husband and I have stayed here several times due to inbound and outbound flights and have always found the service to be top-notch. To be fair, we do use points most of the time, but still, the service at reception and check-out has always been pleasant and efficient. The rooms are quiet, clean and well-stocked with amenities. We are...

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Helpful?
Thank spaqueen_9
Doetinchem, The Netherlands
Reviewed 3 days ago NEW

Friendly professional staff in combination with excellent rooms and comfortable beds makes this a perfect business hotel. The noice isolation is amazing for an airport hotel and the Indian restaurant services excellent food.

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Helpful?
Thank martin_slotman
Exeter, United Kingdom
Reviewed 3 days ago NEWvia mobile

Very nice hotel , close to airport with a shuttle bus , secure car park with ample space . Evening meal and breakfast in the resturant where both excellent. The room is a good size and spotlessly clean

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Helpful?
Thank Chucky1971
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Chucky1971 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Sheffield, United Kingdom
Reviewed 3 days ago NEWvia mobile

When travelling on my own I have no wish to overpay or curtail the "adventure" of flying out of Heathrow. I use a website which makes finding extras somewhat easier than surfing for hours on individual websites. When The Hilton was listed it's price was reasonable for a nights stop over & on-site car parking. On arrival at reception Sylvia...

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Helpful?
Thank RobinJT
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear RobinJT Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. What happened to the other 2 points - how can we do better? Thanks for the great comments about Sylwia, we will ensure your comments...

Abu Dhabi
Reviewed 3 days ago NEW

Here's a hotel that gets service right. Greated as a returning gold member. Room request honoured. Windows kept out all sounds from outside (it's close to T5). Good exec club amenities, food and beverages. When we woke late, they kept breakfast opened for a little longer to allow us to eat. Thanks to Silvia on reception, and Amy in the...

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Helpful?
Thank AbuDhabiTraveller
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear AbuDhabiTraveller Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Bishops Stortford, United Kingdom
Reviewed 3 days ago NEW

I had the pleasure of working here for the first time at the Crest Nicholson Regeneration annual Awards ceremony and charity evening. From the moment I arrived I found all the staff to be friendly and very efficient. With over 500 guests at this event nothing was too much trouble. I know that the Crest Nicholson staff were also impressed...

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Helpful?
Thank Robert P
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Robert P Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. We thoroughly enjoy playing host to all our Conference & Event Clients, whether its for a 1000 person Convention or a meeting for 10...

Reviewed 5 days ago NEW

Stayed here for one night before my flight ,its one of the best hotels I have stayed in very clean and stylish I was upgraded by the lovely Sylvia on reception ,the staff were all pleasant and polite,i really enjoyed the breakfast in the morning especially the coffee

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Helpful?
Thank Fiona K
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Fiona K Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Birmingham, United Kingdom
Reviewed 5 days ago NEW

I stay in Hilton hotels quite a lot (gold member) as they are all generally good. This one is no exception it has a beautiful atrium area and a lovely dinner and bar area too. The staff are always friendly and efficient and the service can't really be faulted either. I guess the only think I would have liked as...

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Helpful?
Thank ceb1307
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear ceb1307 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. Access to the executive lounge is available to Diamond members and guests staying in an Executive Room. I am sorry if an Executive room was...

Fort Worth, Texas
Reviewed 6 days ago NEWvia mobile

Reserved a king size bed in the room. When I arrived they did not have one avaliable. They moved me into a double twin. The staff tried to make it right but I was not staying long enough. I have stayed here before and did not have an issue.

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Helpful?
Thank Mnako
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Mnako Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I am sorry your room type was not available when you checked in. I do hope we have the pleasure of welcoming back in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25/M4 Motorways, London and South England. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 Per person (this is the same for all Heathrow Hotels). We are a Hilton with a generous twist. Award winning restaurants, Bars, Spa and Conference Centre. High speed complimentary wifi throughout the whole hotel. ... more   less 

Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Poyle Road | Heathrow, Colnbrook, Slough SL3 0FF, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: ₹ 7,010 - ₹ 14,289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport Terminal 5 staff and other travellers.
29 questions
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Questions? Get answers from Hilton London Heathrow Airport Terminal 5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exec floor is worth the difference.”
 of 5 bubbles AbuDhabiTraveller, 7 Dec 2016 | Read review
“We were on the 4th floor all good nice and quite”
 of 5 bubbles 391fionak, 5 Dec 2016 | Read review
“Worth the upgrade to executive”
 of 5 bubbles bobattheeagles, 23 Nov 2016 | Read review
“Exec level rooms area all nice and have shower and bath.”
 of 5 bubbles carloso19, 11 Nov 2016 | Read review
“Ask for one away from the runway”
 of 5 bubbles retiredteacher16, 2 Nov 2016 | Read review
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