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TownePlace Suites Miami Airport West/Doral Area

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TownePlace Suites Miami Airport West\/Doral Area
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138 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Miami Airport West/Doral Area
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Showing 100: English reviews
Reviewed 17 November 2014

After a long trip and flight delays, I arrived late at night. I had to drive around to find an open parking space as many were coned off with mattresses stacked in the parking lot. Went to the front desk and three people were standing there. No one greeted me. Finally one gentleman held out his had and asked for...

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3Thank Kristin S
Santo Domingo, Dominican Republic
Reviewed 13 November 2014

If you need to stay in this area, TownePlace Suites is not a bad option. I've seen previous reviews indicating that guests have had issues with the staff. I can say that during my three-day stay, I had nothing but positive experiences with the staff. I checked in late and was greeted by a friendly front-desk clerk who checked me...

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Thank JSTrip_77
Wellington, Florida
Reviewed 26 October 2014

I stayed at this hotel for 6 weeks while on business. The hotel staff was very friendly plus I was very pleased with the rooms that I stayed in. The rooms were clean and updated. The place was perfect for my needs.

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Thank derubeisfamily
Orlando, Florida
Reviewed 22 October 2014

Although this hotel is okay, the service is extremely POOR and not up to Marriott standards! I checked in pretty late and the person behind the front desk was not friendly at all. He did not smile, did not greet and I was shocked he was working at a Marriott property! He seemed really annoyed that he was working! The...

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Thank JM11traveler
Trinidad Caribbean
Reviewed 25 August 2014

I am still here suffering through my 2 nights. We have a studio as no other room was avalable using points. On checkin there seemed to be some issue but we got a room. The room smelled of donuts and was not properly prepped, 4 guests but only three of amenities like plates cups etc. Asked the front desk and...

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3Thank banzaitnt
Walter A, General Manager at TownePlace Suites Miami Airport West/Doral Area, responded to this review

Dear Mr. Banzaitnt, Thank you for posting your comments regarding your most recent stay here with us. Please accept my sincere apology for the inconvenience which we caused you. I sincerely appreciate the information which you have provided me with as I will be sure to share your comments with my team. Sincerely, Walter A. General Manager

Bermuda
Reviewed 24 July 2014 via mobile

It was in good location. Close to mall & 22 mins from miami beach. It had a kitchen (utensils are super basic & limited). It was clean. Staff was friendly. Tho when we arrived late at night & needed a blanket for the sofa bed they didnt have ANY available. AlwAys waited at the front desk for someone to come...

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Thank CrAzYfUnFaMiLy247
Walter A, General Manager at TownePlace Suites Miami Airport West/Doral Area, responded to this review

Dear Ms. Hakes, I wanted to take this opportunity to Thank You for posting your comments regarding your recent stay here with us at the TownePlace Suties. I sincerely appreciate the invaluable feedback which you have provided. I will be sure to share your comments with my team so as we may strive to continue to improve the hotel experience....

Westfield, Massachusetts
Reviewed 20 July 2014

I stayed at this hotel for 4 nights this past week. The front desk staff was friendly upon check in. When I went into the room it smelled a bit funky. Needless to say it was still a nice 1 queen bedroom studio. On the second morning within being in this hotel I had a housekeeper knock on the door...

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Thank Cruz B
Walter A, General Manager at TownePlace Suites Miami Airport West/Doral Area, responded to this review

Dear Mr. B, Thank you for posting your comments regarding your recent stay here with us at the TownePlace Suites Miami Airport West. I sincerely appreciate the feedback which you have provided, as this allows me to share the guest comments with my team so we may strive to improve the hotel experience. Please accept my sincere apology for any...

Myrtle Beach, South Carolina
Reviewed 25 June 2014 via mobile

We stayed for 3 nites, room wise was good, they cleaned our room everyday. Security was good- main door to enter the floor was with hotel key/access only ( suggestion: do NOT place hotel keys "cards" next to your cell ph) it does something to the keys and you end up like us--- forever trying to open the door!! Breakfast...

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2Thank Babycom
Walter A, Manager at TownePlace Suites Miami Airport West/Doral Area, responded to this review

Dear Babycom. I would like to take this opportunity to thank you for taking time out of your busy schedule to provide me with your invaluable feedback. I sincerely appreciate the information which you have provided us as this allows us to train and continue to improve the overall hotel experience. I am sorry for any inconvenience which we may...

Reviewed 8 April 2014 via mobile

We stayed in a 2 BR suite only one night. The room was clean but the entire place is in desperate need of updating. The 2 BR suite was pretty small, but met our needs for the night. The halls/stairways needed to be vacuumed. It's obviously an older hotel. If I had to pick place in the area to stay...

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3Thank passing_thru_4
Walter A, General Manager at TownePlace Suites Miami Airport West/Doral Area, responded to this review

Dear Passing Thru, I wanted to take this opportunity to thank you for taking time to write a review to Tripadvisor. I sincerely appreciate your invaluable feedback. Please accept my sincere apology that you did not enjoy your stay here with us. Sincerely, Walter A.

Tallahassee, Florida
Reviewed 3 April 2014

We picked our mother-in-law up from the airport and stayed for three days with four adults and four teens for the weekend before her cruise. The staff was extraordinarily friendly and helpful and was so sweet to our teens alone or accompanied (oldest 19) in the breakfast area, pool or lobby. Tons of shopping, fast food and some very nice...

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1Thank Jennifer B
Walter A, General Manager at TownePlace Suites Miami Airport West/Doral Area, responded to this review

Dear JenniferB, I wanted to thank you for taking time out of your schedule to write a review with Tripadvisor. I would also like to thank you for your kind words regarding my team and my hotel. I will be sure to share your comments with my team. I am glad you and your family enjoyed your stay here at...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about TownePlace Suites Miami Airport West/Doral Area

Address: 10505 NW 36th St, Doral, FL 33178-1801
Region: United States > Florida > Doral
Price Range: ₹ 7,886 - ₹ 13,639 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Miami Airport West/Doral Area 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Miami Airport West / Doral Area Hotel Miami
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Miami Airport West/Doral Area staff and other travellers.
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Questions? Get answers from TownePlace Suites Miami Airport West/Doral Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's not close to a really busy street.... just our experience with an irate guest in the middle of the night and the alarm problem.”
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5 of 5