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Best Western Plus Miami-Doral/Dolphin Mall

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Traveller (229)
Room & Suite (230)
Pool & Beach (37)
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Overview
  • Excellent28%
  • Very good45%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Offers from Best Western Plus Miami-Doral/Dolphin Mall
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Miami-Doral/Dolphin Mall
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,202)
There are newer reviews for Best Western Plus Miami-Doral/Dolphin Mall
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Traveller rating
133
169
104
53
43
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133
169
104
53
43
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All reviewsdolphin mallwaffle makerour room was spaciousfridge and microwavecruise shipyogurtan overnight staycomplimentary breakfastfront desk stafffree shuttlerental carfast foodthe breakfast areaone night stayconvenient locationdoral areabw
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201 - 205 of 502 reviews
Reviewed 28 August 2015

Arrived at hotel by taxi after my 7day cruise . Since I only had two days in Miami for shopping I wanted to maximise my time . I arrived at the hotel via taxi before the 3pm check in time ,since the ship docked around...More

Thank 31Marge
Response from bestwmiami, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 4 September 2015

Dear 31Marge: We are sorry we were not able to provide you with a better quality of service during your recent stay with us. This is not typical at our property and we are always looking for ways to improve our guest experience. Please forgive...More

Reviewed 26 August 2015

It's a Best Western, you get that chain store experience. But not in a bad way. The motel was clean, comfortable and OK value, as you expect from Best Western. Free parking, WIFI & breakfast complete the package. Handy to the airport, but not close...More

1  Thank djm67
Response from bestwmiami, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 4 September 2015

Dear djm67: Thank you for your wonderful review. We take pride in our level of service and cleanliness and love to hear when guests can see and feel it. We hope to serve you again. Carmen Iglesias, General Manager

Reviewed 11 August 2015

This is a very nice budget hotel but during my stay we had some frustration with some small things. There were four persons in our room but we only got three towels each day. Had to ask for an extra towel all the time. Small...More

Thank Roger T
Response from bestwmiami, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 13 August 2015

Dear Roger: Thank you for your comments regarding your recent stay with us. I have our maintenance and housekeeping departments looking into the challenges you incurred during your stay. I apologize that you were not completely satisfied and please know that we are working to...More

Reviewed 28 July 2015

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Review collected in partnership with Easytobook.com
Response from bestwmiami, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 6 August 2015

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Reviewed 27 July 2015

This hotel i stay for one night with my family. The bad thing from this hotel was by checking inn then leave immediately from the room, when we came back we needed the phone to make some calls. But our surprise was that the phone...More

Thank DhrBush
Response from bestwmiami, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 28 July 2015

Dear DhrBush: Thank you for your comments regarding your recent stay with us. I have our maintenance and IT departments looking into the challenges you incurred during your stay. I apologize that you were not completely satisfied and please know that we are working to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 115 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 115 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (229)
Room & Suite (230)
Pool & Beach (37)
Dining (24)
Amenities (37)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Gillian M
21 November 2017|
AnswerShow all 3 answers
Response from SHIRAZ F | Reviewed this property |
I did not stay in such room Your best bet is to call hotel for info
0
Votes
Nalini D
3 October 2017|
AnswerShow all 4 answers
Response from Ernest A | Reviewed this property |
The mall timings are 9 am, 11 am, 3pm, and 9pm drops you off near Burlington at Dolphin mall and at the food court at international mall. When you get to the airport call the hotel, they will send the shuttle. Note the hotel... More
2
Votes
Caribbean L
15 August 2017|
AnswerShow all 3 answers
Response from Ernest A | Reviewed this property |
Yes you can, and there is no cost. In addition, I shipped packages to the hotel before I arrived and received them when I checked in.
2
Votes
Room Tips
"If you travel with family choose a lower floor, specialty if you have lots of luges."
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"Quieter rooms on upper floors."
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"Stayed in a king bed room facing the pool on the 4th floor and it was very spacious!"
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"If staying with family members, do take a suite"
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