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InterContinental at Doral Miami, an IHG Hotel

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2505 NW 87th Ave, Doral, FL 33172-1610
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Traveller (431)
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Panoramas (81)
Room & Suite (340)

About

#7 of 28 hotels in Doral
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Discover a new dimension of worldly travels paired with unrivaled hospitality at InterContinental at Doral Miami. Our hotel provides modern comforts of well-appointed rooms and plush amenities alongside easy access to nearby attractions in the area including City Place, Downtown Doral, International Mall and Dolphin Mall. Discover Florida's International culinary heritage at our vibrant culinary concept Blue Matisse or enjoy handcrafted cocktails and boutique spirits at Nau Lounge.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
Spanish
805Reviews77Q+A93Room tips
Traveller rating
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Henry L wrote a review 22 Nov
1 contribution
The restaurant has great food but even better services From Aury the server and magaly the supervisor they make you feel at home and welcomed. It was my sons birthday and they when above and beyond for him to make him feel special
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 3 days ago
Thank you for the great review. We appreciate it greatly and it means a lot that you recognized Aury! THANK YOU>
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Team L wrote a review 21 Nov
The Intercontinental Doral was exceptional in nearly every way. I called the evening prior to my stay, to let the front desk know I would be arriving late the next evening. Conrad Baguisa, the hotel's head concierge, answered the phone. He confirmed every arrangement and had my room prepared with a personally addressed, hand-signed welcome note from the General Manager. The staff was friendly, courteous and professional. In addition to Conrad, staff members who provided the kind of service and attention to our needs that I would (and have) provide(d) others include Luis (lobby/valet), Bostone (Restaurant Matisse), Lynette (Front Desk), Maria (Housekeeping), and the entire staff in the Club Lounge. Their efforts turned an ordinary stay into an extraordinary one. Thank you, sincerely. Highly recommend.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 3 days ago
Thank you so much for your great review. We appreciate it. Conrad is truly special and the entire team is awesome ,so it means a lot that you recognized everyone for their efforts. THANK YOU!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Augusto A wrote a review 19 Nov
Toronto, Canada159 contributions96 helpful votes
I have stayed at this Intercontinental before, and there is nothing you cannot expect from an Intercontinental in the US. Premises are clean and rooms are comfortable. What made this trip special was the reception checking. Conrad Baguisa, who is the Front Desk Supervisor, welcomed us and made the hectic travel to Miami pleasant. There were 2 instances that made me question the rating: I asked for late check out and I was misled by one of the front desk rep stating that checkout was at 11 when it was at 12. He asked me to pay extra for 1 - 2 hours of late check out, which I found ridiculous as it should be an attention to the guest when needed. Later, when checking out, another rep took the charges off the bill when we complained about it. The other instance was the room service. I usually don't like to use room service every day to be environment conscious. This trip I used once and the service was not good. Forgot to leave hand towels, water and barely fluffed the bed. I asked for the sheets to be changed, and the lady told me that it was not possible. Despite these 2 experiences, I am giving 5 stars because the location is great as it is close to major highways, airport and mid tier shopping malls. I am also giving 5 stars because Conrad made me feel welcomed and that alone deserves special mentioning.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 3 days ago
THANK YOU for the great review and the candid feedback, we appreciate it. Conrad is truly special and I appreciate the great comments regarding the way he took care of you. I am hopeful you will some day return to see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Glen wrote a review 13 Nov
Frinton-On-Sea, United Kingdom60 contributions99 helpful votes
Very conveniently located for MIA but enjoys the benefit of all that Doral has to offer including proximity to The Dolphin Mall. The hotel itself is imposing. It has a great swimming pool area and a well equipped gym. The breakfasts either in the club lounge or the main restaurant are superb. We always have a good night of sleep in very comfortable beds. Th cleanliness of the hotel is fautless but most of all are the helpful and welcoming staff. In particular a big shout out to Conrad and the reception team.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Join the IHG loyalty programme for additional benefits.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 2 weeks ago
Thank you so much for the great review! I appreciate the 5 and the great comments. Thank you for taking the time to write them! I am glad you enjoyed your stay! I will be sure to thank Conrad and the team for their efforts! THANK YOU!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Augusto T wrote a review 11 Nov
The Chief concierge Conrad Baguisa at the Intercontinental at Doral Miami is one of the best in the business because of his professionalism. From the moment you enter the hotel he ensures that you are welcomed, informed of all the amenities, and committed to making the stay memorable. From restaurant reservations to local attractions, he is the go to person. His customer service skills are impeccable and is the major reason why I continue to return to this hotel. Thank you Mr. Conrad - see you soon!!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 2 weeks ago
THANK YOU!! What a great review and rating! We appreciate it very much. I am glad that Conrad made such a positive impression on you. He truly is an amazing asset and we are very lucky to have him! Thank you once again and I look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karla B wrote a review 11 Nov
First time at the restaurant. Amazing food. Amazing service! Aury was incredible. What a nice lady! Hope we could have more Aurys in Miami. Place was very nice and clean. I am Peruvian and could say food at the buffet was very good. Thank you!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 2 weeks ago
Thank you for the 5 rating and the great comments! We appreciate it tremendously. I am glad you were able to try the food in Blue Matisse, it is truly spectacular, especially on Friday's when the menu is Peruvian on the lunch buffet. I will be sure to thank Aury for the incredible service she provided! THANK YOU!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fernanda P wrote a review 11 Nov
1 contribution
The food was amazing and the service was also amazing I love our waitress aury she is the besti I really do recommend going here if u really like trying different types of food around the world but most importantly have a good time there
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 2 weeks ago
THANK YOU for the great review and rating! We appreciate it tremendously. I am thrilled that you enjoyed the restaurant and Aury! She truly does an amazing job for us. THANK YOU!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taylor K wrote a review 7 Nov
1 contribution
My fiancé had a conference for work at the Trump Doral so we stayed at Intercontinental. It was such a great experience. From the minute we arrived we were taken care of and even got to check in early. The restaurant was great service, and any request I called down for they were prompt and informative. I had the best time at the pool and exploring the area! I would definitely recommend this hotel. It was seriously the most comfortable bed I have ever slept in. They also provide a shuttle within 3 miles of the hotel — Luis dropped me off at City Place to shop and eat dinner and then picked me up! He was so great and kind and gave me some great food recommendations. It was a great trip and a great experience. I can’t wait to come back!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 2 weeks ago
Thank you so much for the great review! I am so glad you enjoyed your stay. I appreciate your comments very much and I am glad that Luis was able to take such good care of you! THANK YOU!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katya Z wrote a review 4 Nov
1 contribution
We stayed at the hotel for 4 days, the rooms were very clean. The only downside is that there was no shuttle to take us back to the airport, it would’ve be so great since we carried a lot of luggage to fit in a cab. We had a great experience in the restaurant, the buffet is delicious and the service was excellent, Boston was so kind and helpful.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 2 weeks ago
THANK YOU for taking the time to rate our hotel and for your great comments. Boston does a great job for us and I appreciate you mentioning him here, we will be sure to share this review with everyone!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robinsonfoxy wrote a review 1 Nov
Miami Beach3 contributions
Great food, good service, especially my waitress Aury she was great very polite and pleasant. She made me fill very warm she has a good heart. Event if your not staying at the hotel you should still come and eat here snd only here. I’m going to have the rest of my meals here for the rest of my stay.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Randal Pasut, General Manager at InterContinental at Doral Miami, an IHG Hotel
Responded 2 weeks ago
Thank you so much for the great review! Aury is awesome, I appreciate you recognizing her efforts. She just won employee of the quarter! Thank you for staying with us and for taking the time to leave a review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$189 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental at doral miami hotel doral, intercontinental miami
LOCATION
United StatesFloridaDoral
NUMBER OF ROOMS
265
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INTERCONTINENTAL AT DORAL MIAMI, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about InterContinental at Doral Miami, an IHG Hotel
Which popular attractions are close to InterContinental at Doral Miami, an IHG Hotel?
Nearby attractions include Doral Central Park (0.6 km), CityPlace Doral (1.2 km), and Planet Air Sports (1.1 km).
What are some of the property amenities at InterContinental at Doral Miami, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental at Doral Miami, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental at Doral Miami, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental at Doral Miami, an IHG Hotel?
Yes, parking is available to guests.
What are some restaurants close to InterContinental at Doral Miami, an IHG Hotel?
Conveniently located restaurants include Chabella Miami Mexican Fusion, Divino Ceviche, and Blue Matisse Restaurant & Nau Lounge.
Are there opportunities to exercise at InterContinental at Doral Miami, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental at Doral Miami, an IHG Hotel have an airport shuttle?
Yes, InterContinental at Doral Miami, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does InterContinental at Doral Miami, an IHG Hotel have airport transportation?
Yes, InterContinental at Doral Miami, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental at Doral Miami, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental at Doral Miami, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.