CATASTROPHIC!! Hotel policy that check in is at 2pm. The rooms were not ready by 2pm. Waited in the lobby but was more like a sauna as the AC did not even work. Plug sockets are hanging out the walls as well very dangerous! The room smells & v dirty! Carpet is filthy. Many in our group had the same issue. We have a room of 5 but there’s only 3 drinking glasses?! Not much food choice. Poor wifi. Rude staff. Sink in the bathroom is coming off the wall. Cracks in the ceiling, which leaks water as well as the AC. Hotel is very run down - nothing like the promotional video. The door doesn’t even lock properly which is a basic thing. No idea how it claims 4 stars! DO NOT STAY HERE!
Stayed here for 3 nights. Meals included good selection of local cuisine. Clean rooms and very friendly staff. They would bend over backwards to help. Reception staff can communicate in English to variable standard. Only downsize is internal walls very thin/no soundproofing it seems.
I with my family booked 6 room in this hotel for 3 nights, 4 of the rooms were smelly because the a/c water pipes located inside the rooms instead of outside! Surprised why is that as the a/c water is dropping on the carpets? Its too easy to keep the pipes outside! Breakfast was simple, lunch buffet was discounted for us as they charged us 40 toman instead of 45 but we don't think it's worth it. Special order is much better but for cola they charge us 7 toman per can i.e. 2 $. Decided to buy the drinks from outside and we ordered main course only from them. We didn't try thier dinner. Location is very close to the holy shrine and the main markets. Overall, the hotel is better than most of Qom hotels.
If you are on a pilgrimage to Qom, the last thing you is want is to walk miles from hotel to shrine. This hotel is in the courtyard of the shrine of the sister of Imam Reza, perfect location to allow you much contemplation at the shrine anytime you choose to visit. Surrounding alleys are teeming with restaurants and shops to serve the millions of pilgrims throughout the year.
It is basic but clean. It has classical Iranian breakfast and average restaurant. It is mostly use by people visiting the shrine. Some value added is you can get pretty good espresso. Main value added is it is very close to few main sites to visit.
This hotel gets away with a lot as there isn't much competition locally. The staff vary in terms of service. Some reception staff were very helpful whilst others were bored. The cleaning staff, in particular the team leader speaks enough English to be helpful and went out of her way at every stage. The manager is also a gem. We travelled as a large group and he went put of his way to ensure we got around okay and made several arrangements to help out for a family function that was hosted there. Location is is ideal as it's right in the hub of things
Right next to the shrine. Literally a couple of minutes’ walk to the entrance of the shrine. The hotel itself is comfortable and functional. Nothing to shout about. It is clean and reception is professional But this does not extend to escorting you to your room when you check in – you just find your own way. Breakfast is basic and same every day. Bread, melted butter, tea, cold omelette, some vegetables and that's it. If you are a coffee drinker, bring your own. There is a restaurant which we tried once for lunch and no complaints. The reception area can be busy when big groups check in and it can be very noisy. There are no smoking signs in the common parts but this is not enforced and so you have guests sitting in the corridor puffing away like steam trains. This is very irritating. Hotel only accepts local currency or US $ so be prepared. Wifi is available everywhere but censorship means you cannot surf as normal.…