Poor room quality (actually it is pathetic) They use train type blankets for guests. Too many policies for the guests and they them self dont even serve u a bottle of water.. forget about other facilities!!!! Fan regulator was broken !!!!! Most of the rooms even dont have the AC remotes. They dont use trolly to carry the luggage. Actually it is negative 5 star ratings!!!!!!!
Stayed in Hotel Park Palace for one night and two days in last week of September 2021 with family. Hotel is located approximately 2 kms from Ujjain Railway Station and autorickshaw charges from ₹50-₹60 which is not much. Hotel is quite and nice. Service was prompt. Rooms were quite nice too though bed spread and pillow case were probably never washed. We booked a family room which could comfortably accommodate 3-4 adults. Room had adequate air conditioning and hot water. It also had a balcony. Plus point was early check-in and late check-out. Hotel allowed us to check in at 10:00am and check-out the next day at 4:00pm for a minimum cost, which was a great deal for me. Enjoyed my stay. One draw back is availablity of certain items on the restaurant menu like garlic naan, tandoori roti & tikka items. But whatever available was really delicious. Over all a good stay.…
The room linen were not clean, however they were changed promptly on complaint. The room was very noisy. The complimentary breakfast was of very poor quality. The veg sandwich had hardly any butter. The location is good.
Nice place for staying and marriage function. Rooms are neat and clean. Proper space available in rooms.staff is supportive.big hall is available for varrious functions.big lawn available for reception parties.
We booked two rooms and were here for a night with our extended family. 1. The buckets in the bathrooms were dirty. 2. House keeping was slow. Needed to remind twice. 3. Room was spacious. 4. Bed linen was dirty. 5. In the middle of the night there was a commotion outside our room that lasted about 1.5 hours. When asked about it the next day the front desk said it was a couple of people who went on a drunken rampage. The person wasn't even apologetic about it. Not recommended.
Nice place near to nanakheda bus stand.rooms are clean staff supportive.room service is good.big hall for functions.lift facility is good.easily ecxess for public trsnsport.well maintained room are there.
Booked this hotel through Oyo with early check in option for which they were about to charge 25% extra, but when we reached at the hotel, the staff was sleeping on the couch without wearing proper cloths on which was very shameful as i was accompanied by my wife and daughter. We ignored that part and enquired about our booking they said we are not liable to provie you rooms if you book at lower rates we can cancel that booking and if you want you have to book the room at print rates and full 1 day charges you have to pay for early check in. We called up Oyo but no positive response from them that particluar day. Staff behaviour through out the time was terrible....... I can not suggest any one to visit there specially with the ladies.
Nice location near o nanakheda bus stand. Nicr decoration.suitable for 1000 people reception.esay to access famous places of ujjain like mahakal temple, harsiddhi temple.staff behaviour is good.nice place for marriage function.
I happen to stay at this hotel in February 2019 for a wedding. The accommodation was part of the wedding party. I know I should not complain as I did not pay for my stay, but I would like to address this issue for others so that they do not have the same experience as I did. Upon check-in, my room was not ready, so I was offered another room that was apparently cleaned and ready. This room was absolutely appalling. The bathroom was a mess with water on the floor...the toilet was used and not cleaned or flushed and had a bad odor. There were no towels in the room nor was there any soap. When towels were brought to the room it looked as if it was previously used and not washed. The bed linen was not changed and had stains on them and the blankets were disgusting and smelly. Even after bringing it to the attention of the front desk, nothing was done about it and for the duration of our stay, the room was not serviced at all. As a cancer patient, cleanliness and hygiene is key to me. I was not hoping to find myself accommodated into a 5* hotel but I was expecting to find a clean and neat room. Even if you did not have an illness, this room would have certainly made you sick. There were cobwebs on the ceilings, doors, and windows and to add to that the windows would not open. The room had a musty smell. The hotel staff was very lax and their service was poor. There was nothing nice or interesting to highlight about my stay at this hotel. …
We stayed here for 4 days.This is a decent hotel on the highway, and yet quite close to the old Ujjain city. Autos were easily available from the hotel gate at all hours. The premises were clean and well-maintained. The hotel rooms are well ventilated and the interiors are done tastefully.The room service was polite and prompt. The hotel also provided good quality soaps and toiletries. The major plus point is the food. The food was simply delicious. We were very happy with our stay.