Suite was booked but it was not at all looking like a suite. Not properly cleaned, so many damages in washroom and tables, no coffee/tea service in room as complementary, Beds were not cleaned and properly covered, hairs were there on the beds. Hospitality was not provided. Towels were not cleaned at all. It was the worst experience in this hotel.
We’d booked this hotel for 2 nights and experienced worst service and experience, please see series of events: - 1. We checked in early 6 am in the morning provided smelly family room in avenues with a big RAT in the room wanted to play or have breakfast with us. 2. Room was changed on our request, we left hotel for the darshan and came back in afternoon saw all our clothes, data cable and fruits were chopped of by rats, pics attached. 3. Slippers was also taken out and chopped by rat from room. 4. Ordered dinner from their room service, service was hell slow and I suspect they even don’t have enough cutlery’s also we had problems with portion of tea, we got less then half cup of tea when ordered. 5. Top of them their staff was very ignorant they just ignore your complaint/ request not sure if they are provided with required trainings, on checkout no on duty manager was available to share feedback, met with their chef only. ** Would not recommend this hotel to anyone who is travelling with family or alone, far below expectations**…
Nice hotel in ujjain.parking facility is sufficient.situated on back of shipra river.rooms are neat and clean.staff is supprtive. Food quality is good.proper hygeine is maintained.easily reach by local transport.
I had booked two family rooms for 7 people(including 3 senior citizens). Initially got two family rooms on 2nd floor in Mittal Avenue where lift was not working, TV didn't have cable connection (due to some cable issue). After multiple complaints they shifted us to one suite having one king size bed in bigger room and one queen size bed in smaller room and placed three beds in bigger room. So finally I have one big and one small mess when I had paid for two family rooms. Please don't book this hotel and look for other options. Worst part is that I have to spend two more days here.
A god hotel, with large rooms and with lots of open space, green lawns and walking areas. The facilities are comfortable and there is also a small area for children to play. the location is somewhat outside the main city, but the air is clean and atmosphere rather quiet and peaceful.
Stay Was Good, Hotel is at bank of Holy Shipra river, Rooms Are spacious & Comfortable..staff is also Very Supporting.. They Guided us Properly For BhasmAarti Of Mahakaleshwar Temple, Service Was Good But most of it Food was Excellent
Booked by friend. We find out rooms are not ready and need nice cleaning and inspection by senior staff before allotment to guest. Disappointed. Swimminh pool facility ok. Food is ok for breakfast. Bed sheet cover and even towels did notlooks same and some of them have mark which was not good.
This hotel situated bank of shipra river.the lication most attractive and influence to us. big laen area for marriage party. They also provids good and quality services at there hotel.staff is supportive in nature.
We were on our business trip where we had our meals and the stay was for 1 nights and weekends 2 rooms. Food was really good and service staff was very good as well as the service staff and front office staff was really helpful.we will come soon. all the best to all of you keep it up dani ram !!!
Far Away than Worst...STAY AWAY I booked this Hotel after looking the Pics on the Goibibo..when I checked to the room, I was stunned to see that.. 1..Dirty Bed Sheets 2.. Mud on Table and side Tables 3..Toilet Smell in the Room 4.. Room is stinking 5..Washroom are dirty then u can ever imagine 6..Pillow covers are as they have never washed attached some pics too when I complained then found rude and arrogant staff with Lack of professionalism...I wish I could have stayed in some Dharmashala..it could have been better. I requested House Keeping to clean the room they tried their level best to make me feel comfortable but with no good replacement material, they were just helpless ..I appreciate there approach and effort ... but it was not sufficient enough to make it good. बस एक बात बोलता हूं, कंही भी रहना। पर यहां पैसा, समय, मूड और अपना trip खराब मत करना। bad hotel entry will lead to bad trip. thanks…