We’d booked this hotel for 2 nights and experienced worst service and experience, please see series of events: - 1. We checked in early 6 am in the morning provided smelly family room in avenues with a big RAT in the room wanted to play or have breakfast with us. 2. Room was changed on our request, we left hotel for the darshan and came back in afternoon saw all our clothes, data cable and fruits were chopped of by rats, pics attached. 3. Slippers was also taken out and chopped by rat from room. 4. Ordered dinner from their room service, service was hell slow and I suspect they even don’t have enough cutlery’s also we had problems with portion of tea, we got less then half cup of tea when ordered. 5. Top of them their staff was very ignorant they just ignore your complaint/ request not sure if they are provided with required trainings, on checkout no on duty manager was available to share feedback, met with their chef only. ** Would not recommend this hotel to anyone who is travelling with family or alone, far below expectations**…
Nice hotel in ujjain.parking facility is sufficient.situated on back of shipra river.rooms are neat and clean.staff is supprtive. Food quality is good.proper hygeine is maintained.easily reach by local transport.
I had booked two family rooms for 7 people(including 3 senior citizens). Initially got two family rooms on 2nd floor in Mittal Avenue where lift was not working, TV didn't have cable connection (due to some cable issue). After multiple complaints they shifted us to one suite having one king size bed in bigger room and one queen size bed in smaller room and placed three beds in bigger room. So finally I have one big and one small mess when I had paid for two family rooms. Please don't book this hotel and look for other options. Worst part is that I have to spend two more days here.
A god hotel, with large rooms and with lots of open space, green lawns and walking areas. The facilities are comfortable and there is also a small area for children to play. the location is somewhat outside the main city, but the air is clean and atmosphere rather quiet and peaceful.
Stay Was Good, Hotel is at bank of Holy Shipra river, Rooms Are spacious & Comfortable..staff is also Very Supporting.. They Guided us Properly For BhasmAarti Of Mahakaleshwar Temple, Service Was Good But most of it Food was Excellent
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