Booked it for a 1-day trip to Shirdi and booked specifically this property for a relxed stay after a 5 hour drive. That booking this was a mistake was evident from the check in itself - had booked a 'special' rate at Agoda which included Express check-in, welcome drink and brekfast. The 'express check-in' took a good 20-odd minutes to complete (while we checked in a full 1-hour after the scheduled check-in time of 1400HRs), the welcome drink was not even remembered (not a big deal at all, but I thought best to tell about it while collecting the room access card). Was told it will be sent to the room, but well, it never did. Next we noticed the pool was undergoing renovation and that was a big deal, I had specifcally selected the property (which was a premium price for just a modest AC room) and their pool ws undergoing renovation - no mention of it was there on Agoda site. Caled Agoda customer care on international number to complain and change me to a different hotel with a functional pool with a price difference, but guess what, they just said they will contact the hotel and see what's the best the hotel can do. Needless to say, the buck kept getting passed between the two - no acknowledgement or solution came through from Agoda or hotel for either acknowledging the misselling the hotel, or to provide an alternative with functional pool (even though I was willing to pay the difference) The bathrooms had water which was extremely hard and smelled strongly like recycled water. The only saving grace was proablbley the choice of spread at breakfast, in all other respects, it was a forgettable stay, as the hotel itself doesnt feel like a resort at all - with a prety dated look. Not staying again for sure, and next time will book only with some India based OTA to avoid the hassle.…
Quality of stay and services up to mark. Would definitely recommend this hotel and visit again. Had positive vibes and I felt close to Saibaba when I stayed here. This temple has got different meditation spots where one can sit and be into Babaji completely the staff took full care of our stay and made sure that all our needs were met the food is also very good what ever we want to order just in case if a special request we make was definitely fulfilled by the staff kudos to Mr Dibjyoti Rath for making sure that the trip was really blissful and comfortable.
I am a regular visitor of shirdi and always plan to stay at St Lauren as the positive vibes of Sai I get in this resort cannot be found at any other hotel.the staff here is very cordial and caring and makes sure that we have a comfortable stay special Thanks to Mr Dibyajyoti Rath for always making sure that the stay is pleasant and blissful. The Resort has meditation spots where we can sit at peace and relax. The resort also does all artis so incase if we miss in temple we can attend here . Super recommended resort for a blissful trip to shirdi !!
Best service with good staff support quality maintenance is at its extreme. Everything just awesome. Dibyajyoti Amit as a manager are really very co operative. Best hotel in Shirdi to live with. One definately stay here.
This is the second time I was visiting this resort obviously because my first experience was good. I had booked total 2 rooms and was travelling with 2 young kids aged 2 and 6 yrs. I reached the hotel at around 11:30 am. The very first issue we faced was during checkin. The lady at the reception told me that the check-in time was of 2:00 pm and so I will have to wait for as they did not have vacant rooms. I requested that I am travelling with kids and the journey itself was of 7 hours and so the kids were also cranky. After waiting for like almost an hour she gave me one room and said that she would give the keys to the other room at 2 pm. I had no choice but to accept it. Second issue was that the key for the other room which I was supposed to receive @2 pm received @2:40 after having a hot discussion over phone with the person at the reception. The amenities mentioned not functioning. Swiming pool was under rennovation which was mentioned no where while I was booking. My kids got disappointed.…
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